RV Type
Make and model
Year
Floorplan
Palomino Puma XLE Lite 27RBQC reviews
3.3 (6 reviews)
Liveability
3.2
Overall quality
2.8
Floorplan
3.8
Driving/towing
3.7
Factory warranty
2.8
Reviews
Stars Refinement
6 ratings and reviews
Voted most helpful review
Craig Thomas
Reviewed on March 10, 2023
RV reviewed
2022 Palomino Puma XLE Lite 27RBQC

1.6
I am a first time buyer. I bought my Puma brand new in 2022. I used it maybe 5 times last year. It has been in the shop more than I have used it. Window leak issues that they tried to kinda fix. That took 3 try’s finally a new window was ordered. It seems everything in this camper had to be fixed. This ...
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I am a first time buyer. I bought my Puma brand new in 2022. I used it maybe 5 times last year. It has been in the shop more than I have used it. Window leak issues that they tried to kinda fix. That took 3 try’s finally a new window was ordered. It seems everything in this camper had to be fixed. This was a brand new camper. The last time it was in the shop it was there from Nov. 9th to Feb. it was there 4 months. I have asked Forest River to extend my warranty due to the fact I haven’t really used it. They refuse to talk to me about it. As much as the camper cost you would think you would get better customer service. I will never own another Forest River product. They are a joke and don’t act like they want to stand behind there product. My warranty is about up and I will be stuck with a camper that I hope is kinda fixed.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
Scott Paul Wetterau
Reviewed on November 21, 2022
RV reviewed
2022 Palomino Puma XLE Lite 27RBQC

5.0
We own this RV. We've owned it for about a year now. We have NEVER had any issues with fit or finish. We were shocked to read the negative comments posted about this model of travel trailer. We thought we were placing an ad, not posting to a public forum.
This particular travel trailer that we own is in ...
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We own this RV. We've owned it for about a year now. We have NEVER had any issues with fit or finish. We were shocked to read the negative comments posted about this model of travel trailer. We thought we were placing an ad, not posting to a public forum.
This particular travel trailer that we own is in new condition. Everything works fine. We are selling because we would like to purchase our friend's Class C motorhome.
Our dealership is a small, family-owned business with a five-star reputation. They have record sales, and PUMA is one of their brands. We trust that if we have any issues, they will fix them promptly. They stand behind their sales. Just because a few people are disgruntled, doesn't mean that every PUMA is a bad trailer.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Debby Conyers
Oklahoma
Reviewed on October 7, 2022
RV reviewed
2020 Palomino Puma XLE Lite 27RBQC

2.6
This camper has been a pain in my butt since we bought it new. 1st trip out and had to call a repairman to put the slide out in. The kitchen drawer stops broke. Had them repaired and now I can't open them all the way. Every water connection, bathroom sink, shower, kitchen sink, and toilet leaked while were ca...
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This camper has been a pain in my butt since we bought it new. 1st trip out and had to call a repairman to put the slide out in. The kitchen drawer stops broke. Had them repaired and now I can't open them all the way. Every water connection, bathroom sink, shower, kitchen sink, and toilet leaked while were camping. Still have a leak somewhere around the low water drain. The water pump didn't work. There was a dead short that kept blowing the fuse. The trim work is coming loose. The original bathroom sink faucet wouldn't shut off so we replaced it. We're stuck with it!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
3.0
Voted most helpful review
Lynn Jacques
Alabama
Reviewed on September 25, 2020
RV reviewed
2019 Palomino Puma XLE Lite 27RBQC

3.0
We purchased this Camper one week ago today! Had a major tire blow out on the way home. Sat on the side of the road for an hour waiting for help. Once we made it home we went to set it up and open the slide only to find out the battery was completely dead. Today we load everything to head out for our first ca...
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We purchased this Camper one week ago today! Had a major tire blow out on the way home. Sat on the side of the road for an hour waiting for help. Once we made it home we went to set it up and open the slide only to find out the battery was completely dead. Today we load everything to head out for our first camping weekend only to have the brakes lock up and catch fire. My husband had to put the fire out with the extinguisher that is before the fire department arrived!! The camper is a 2019 but we are the first time owners. I pray all the issues get worked out very soon and we did not make the wrong decision with this purchase. Oh and we can't get the dealership to respond to my messages or texts. :)
Livability
4.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
2.0
Factory warranty/support
2.0
Voted most helpful review
Tom Bomer
Texas
Reviewed on February 4, 2019
RV reviewed
2018 Palomino Puma XLE Lite 27RBQC

5.0
Used it twice from new...
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Used it twice from new
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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