Palomino Puma Destination Reviews on RV Insider (3)
Avg. Rating

I can't rate towing because i paid someone to tow. I bought the park model in january of 2019 because it has two bedrooms and one and half baths. I wish i'd done more research first. After one week it has begun falling apart. It was pretty but no substance. The window shades are falling apart and the bottom bar is the main issue, outside rain channels dont work, it is streaking badly, the mattresses are cheap and sunk in after a few days ( serta too), THE MAIN AC UNIT DOES NOT WORK and now waiting on another one ( brand new coleman mach) and i had to pay mobile tech to come out and diagnose it (more than 100) and will have to pay another $200 above what coleman covers >:( , the black water tank dump handles are not easily reachable (i have to get on knees and contort) but grey water tank handles are, clothes washer shakes whole trailer and cant get straight answer about if more blocks are needed where would they go? Screen door was put on by us and i had to spray lube to get it to slide good, the chairs that came with it have a cool feature for hiding small things but dent the floors if u get it off carpet, the moving straps on appliances are almost impossible to retrieve if u let them go, 2cd toliet area has no floor vent and insulation overall is limited. 2cd toliet area's mini ceiling vent was put on crooked, the steps are rusting already, in the front room the ceiling is separating froom the wall, the frame studs are not in good places for putting up any pictures, the door blinds are a crappy design in that they have already broken at the top where they overlap and the clips keep hanging up and they keep catching on the door track, the shower water pressure is non existent, outdoor lighting is nonexistent if u want to leave a light on if u go out u cant even see your keys to unlock much less the steps, when i asked dealer about problems they said too bad, i'd have to pay certified mobile tech first and submit to see if they felt like covering it, couch doesnt have storage even tho there is space, it's only been one month, so who knows what i will find next month. Pros - it's pretty, has slides with pretty framing, has one ceiling fan ( could be more), has two bedrooms, plenty of indoor lights, full size fridge and decent size stove and microwave, good storage for kitchen and clothes, i like the kitchen sink's faucet because itcomes out of holder and alternates between two spray choices, thermostat for ac and heat, love the electric fireplace, great for music and has cables for tv even tho short and wall piece fell off pulling on it, it does have holding tanks, did i say it was pretty?

Totally junk had a list of 30 legitimate problems from burnt and melted wires to dryer and stove vent doors chalked closed, no air flow out of heater vents, something with heater not connected and melted plumbing under floor went back to factory said over half my list those items were fine,well guess what was gone for over 3 weeks and came back with 28 of the same problems, puma is made by forest river, never ever by anything made by them traded in a beautiful 2018 camper,and got this piece of s**t dealer and factory work good guy bad guy so don't believe either one,getting attorney to handle it now,it's not about the money it's about the lies and to help other people not to buy a forest river product!!!!!!!!!!!!!!!!

The major problem is the floor. The stability and quality leaves a lot to be desired when seating in the recliner you can feel someone move in the bedroom. If you walk on the slide out you can feel it move the dealership had the sugustion to tie it down like you would a mobile home