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Lee’s Auto & RV Ranch
Connecticut, usa

Lee’s Auto & RV Ranch - Ellington, Connecticut Reviews

Lee’s Auto & RV Ranch - Ellington, Connecticut Reviews

1.0
(1 reviews)

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1.0
Service
1.0
Parts
1.0
Warranty support
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Voted most helpful review

Matthew Pimm

Reviewed on July 22, 2023

1.0
Living at a great distance from CT, I contacted Stefanie at Lee’s Auto & RV Ranch to consign my 5th wheel. I’d explained to Stefanie that our Pick-up was stolen and we could no longer use the 5th wheel. She was anxious to consign it and contacted me desperately for days to finalize the contrac... read more
Living at a great distance from CT, I contacted Stefanie at Lee’s Auto & RV Ranch to consign my 5th wheel. I’d explained to Stefanie that our Pick-up was stolen and we could no longer use the 5th wheel. She was anxious to consign it and contacted me desperately for days to finalize the contract. I’d informed Stefanie several times that I’d prefer to examine the condition of the RV and empty my belongings prior to visiting her office. She insisted that this would interfere with her impending shortened workday, and delay her significant plans to leave for the day. She insisted that I rush to effectuate the contract. I had an opportunity to visit her office whilst I was traveling from Montreal. After the drive from Montreal, I was pressured into a journey of expediency to meet Stefanie’s ultra-inflexible work schedule. I hurried to meet her on a Tuesday before her early departure at 3pm. I arrived at 2:30 to accommodate her need to leave at 3 and her Wednesday day off. She’d forwarded me a copy of a condition report to peruse, without any expectation or discussion of photographs, and I was able to verbally verify that the condition of the 2018 Winnebago Minnie Max was in excellent working condition and was ready for their safety inspection. She was anxious to receive their $950 fees for the detail and the safety inspection, and the consignment agreement was signed and effectuated immediately. She reminded me not to list or market the travel trailer myself, and that I should just wait for an offer or a deal. The 5th wheel was arranged for pick-up the next day, and our contact was in-force beginning on 18 July. I was off-put initially with her desperation and demands to suit her personal life, but assumed that she’d put as much energy into marketing the trailer as she had in rushing me on this international journey to effectuate the contract. Two days later, Stefanie contacted me and insisted that the paint was dull and suggested a $5000 paint job would show the trailer better. I was inclined to agree. She informed me that she’d speak to the body shop to get a quote and contact me back. Upon her return call she then upped the quote to $12,500 for a complete paint job. I can paint my Rolls Royce for less. I determined that this was all a set-up to abuse my vulnerability and gauge me for a service visit. I rejected the quote and Stefanie wrongly terminated our in-force contract and insisted that I pay for the removal of the RV and the return of the trailer back to storage. The contract never specified any paint brilliance specifications nor did the condition assessment checklist. This was a move to exploit our vulnerability and to solicit unnecessary services. Stefanie is a pure predator and I warn you to steer clear of this establishment.
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Service
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Parts
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Warranty / Support
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Location

Ellington, Connecticut

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