Voted most helpful review
Stan Luhr
California
Reviewed on August 16, 2019
I always believed "Dealer Prep" meant the dealer would actually prepare the RV, but at La Mesa RV in Tuscon, it actually means "Prepare to Damage" a brand new unit.
We ordered a Winnebago Spyder and upon delivery, the ladder was sheared off at the roof, exterior trim was buckling and wors...
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I always believed "Dealer Prep" meant the dealer would actually prepare the RV, but at La Mesa RV in Tuscon, it actually means "Prepare to Damage" a brand new unit.
We ordered a Winnebago Spyder and upon delivery, the ladder was sheared off at the roof, exterior trim was buckling and worst of all, a 5 year old dead battery was put into the RV and the new battery taken out.
The dealer did not "prep" the RV at all, but just made excuses as to why it damaged and not ready. They did get us a new battery, which was so sweet of them to offer.
The Spyder comes with new axles which do not have any leaf springs. There were 1/2-inch bows in the square tube steel, which has always been a red flag for an overloaded trailer. The sales person knew nothing about these new axles, how they worked, if the bend was intentional or not, and so we spent 20 minutes looking at other new trailers with similar findings. Had he known something about what he was selling, i would have not wasted all this time being concerned.
We were very dissatisfied with the Dealer, and the salesperson who just wanted to try to sell us extended warranties for an outrageous price.
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