RV Type
Make and model
Floorplan
Year
Keystone Residence Park Model reviews
Liveability
3.5
Overall quality
2.0
Floorplan
3.8
Driving/towing
2.3
Factory warranty
2.0
Reviews
Stars Refinement
4 ratings and reviews
Voted most helpful review
kevin hall
Texas
Reviewed on August 6, 2019
RV reviewed 2018 Keystone Residence 401LOFT
2.0
Absolute crap!
After a year of ownership and only towing it 12miles total from the dealer it is falling apart. AC won't turn on, fireplace is broken, slide is jacked sideways,shower fixture cracked, both recliners broke and now my septic tank has fallen off the bottom of the trailer.Spoke to keystone customer...
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Absolute crap!
After a year of ownership and only towing it 12miles total from the dealer it is falling apart. AC won't turn on, fireplace is broken, slide is jacked sideways,shower fixture cracked, both recliners broke and now my septic tank has fallen off the bottom of the trailer.Spoke to keystone customer service and they were no help. Holiday world (the dealer)is even more incompetent. If you buy a trailer please know they are designed to break and the warranty is worthless.
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
2.0
Factory warranty/support
1.0
Voted most helpful review
bob shaw
New York
Reviewed on June 12, 2019
RV reviewed 2012 Keystone Residence 405FL
3.8
roomy park model with king bed, excellant condition. camp site is already paid for, for the entire 2019 season.comes with many extras: such as golf cart, seven by seven storage shed by rubbermaid. ( only 2 years old)
slide outs have new toppers on them. 3 recliners and queen sofe bed in living room....
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roomy park model with king bed, excellant condition. camp site is already paid for, for the entire 2019 season.comes with many extras: such as golf cart, seven by seven storage shed by rubbermaid. ( only 2 years old)
slide outs have new toppers on them. 3 recliners and queen sofe bed in living room.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
4.0
Voted most helpful review
Ron Haenle
Pennsylvania
Reviewed on October 9, 2018
RV reviewed 2017 Keystone Residence 40LOFT
1.6
Absolute Nightmare. After 1 year the kitchen faucet went and I replaced it, delivered the camper with no vent cap and I replaced it, 2nd air conditioner fan went and I replaced it. However the worst thing is that the main slide out floor completely buckled and when my dealer took photos and sent them to keyst...
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Absolute Nightmare. After 1 year the kitchen faucet went and I replaced it, delivered the camper with no vent cap and I replaced it, 2nd air conditioner fan went and I replaced it. However the worst thing is that the main slide out floor completely buckled and when my dealer took photos and sent them to keystone, their response was "That it was normal and they will not replace." Absolute piece of garbage and the trailer is pretty bad too.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
2.0
Factory warranty/support
1.0
Voted most helpful review
steve doc
Washington
Reviewed on May 2, 2017
RV reviewed 2017 Keystone Residence 40LOFT
3.4
I have owed this for about one month love the inside and the added loft is great for extra storage. I did notice they have no insulation in the back end of the trailer I cut a hole into the back of the fiberglass to install a dryer vent and their is no foam board or insulation. Then I looked under the dresser...
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I have owed this for about one month love the inside and the added loft is great for extra storage. I did notice they have no insulation in the back end of the trailer I cut a hole into the back of the fiberglass to install a dryer vent and their is no foam board or insulation. Then I looked under the dresser and seen were they drill a hole for the incoming water supply and you can also see they never put insulation or any foam board in the walls. Not sure why maybe because keystone does not care. its not quality work they do. its quantity that they care about how many can they build for the day. Then the shower its made for someone no taller then 5foot im only 5"9 had to re drill holes and move the shower head up it was good for my stomach only other then that I do love it wish had insulation though I live in it full time.
Livability
5.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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