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Floorplan

Keystone Passport Ultra Lite Elite reviews

3.6
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Liveability
4.5
Overall quality
3.2
Floorplan
4.8
Driving/towing
3.5
Factory warranty
2.0

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Reviews

6 ratings and reviews

Voted most helpful review

FEEUnsworth

Saskatchewan

Reviewed on 2016-03-20

RV reviewed2013 Keystone Passport Ultra Lite Elite 31RE

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2.4
Very poorly built trailer. Slides dont work well(have replaced channels;end wall and window on slide;cassings on inside 0f slideouts).Have had problems with slides right from when bought new. was sent back to manufacturer for repair and was returned in a no better state.Slide outs tip downward when out; bind when being slid in or out; cables cut into channels and walls. A very poor investment.Totally unhappy with trailer.
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
0.0
...
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Voted most helpful review

Debbie Helfand

New Jersey

Reviewed on 2020-09-20

RV reviewed2017 Keystone Passport Ultra Lite Elite 2450RLWE

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3.4
We love the space the hybrid provides with two queen size beds. I also appreciate that our table does not need to double as a bed for us to enjoy the trailer. The couch is quite comfortable according to my son. We have traveled extensively and this is the 3rd trailer we've owned. Bought this new in 2017 and loved it until this year when we discovered a soft spot near the door. When my husband uncovered the floor there is a significant amount of rot and water damage and we do not know where the water is coming from. Have had the roof sealed twice and don't see any other signs of leaking but the floor is a total mess. Called insurance company to see if it is covered. Local dealer said it is not covered under warranty even though we bought the extended warranty. Would not buy this brand again if this is what you get 3 years after purchase.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Jim

Washington

Reviewed on 2020-06-28

RV reviewed2015 Keystone Passport Ultra Lite Elite 31RE

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4.6
Lots of room in this RV. Could put a playpen in the middle of the living room and still walk around it. Comfortable for several adults and children inside when it's raining. Perfect for Pacific NW. Good quality build and tows well. Pretty long but still fits in most parks. Overall, really enjoyed it.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
...
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Voted most helpful review

J & C Kilroy

Ohio

Reviewed on 2017-09-18

RV reviewed2013 Keystone Passport Ultra Lite Elite 31RE

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5.0
We purchased this unit at our first RV show in 2013. We traded our Keystone Passport 19' hybrid for this model. We fell in love with the floor plan. It was a roomy, well laid out floor plan. We added upgrades to this unit for our usage. We used it almost 4 season before we traded it for A 5th wheel.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
...
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Voted most helpful review

David

California

Reviewed on 2017-01-15

RV reviewed2017 Keystone Passport Ultra Lite Elite 2450RLWE

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3.8
The floor plan is perfect, but the slideout needs to be bigger. Not a criticism, just a suggestion.The overall workmanship is okay but does gave problems. Yes I know its an ultra lite and all that, but tape to seal seems that curls up and starts to fall off, wobbly walls, etc is another. And getting the dealer to do something is like pulling teeth. Im told that the dealer service problem is nearly universal. There are a few other little annoyances.
Livability
4.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Chris W

Arkansas

Reviewed on 2016-09-13

RV reviewed2014 Keystone Passport Ultra Lite Elite 31RE

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2.4
We bought this unit brand new, the first year no real problems arose but after the first year, problems have come up. 1-decals & paint on nose cap very faded. 2- wheel fairings catch wind & split. 3- flooring has ripples in it. 4- starbard slide out recently became misaligned & had to be "readjusted". All 4 items occurred after factory warranty expired, however Keystone did replace wheel fairings, just not the same color. # 4 is being covered by GS Extended service. But here in lies an issue. The slide became stuck because of a sheared off bolt. The service tech advised me, after replacing the bolt they have adjusted the slide as much as possible. This unit has never had to be adjusted before so, why is it at its limit? Has anyone experienced this same problem? If so, what was the outcome?
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
2.0
Factory warranty/support
0.0
...
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