Keystone Outback Ultra-Lite Toy Haulers Travel Trailer reviews

When we were looking for a toy hauler with a sep garage we looked at reviews and utube and saw a guy in Indiana who had a video of the unit. We were impressed and he stated the toy hauler garage had the tiedowns in the frame rails. So we felt good about securing a 2019 Harley Davidson Ultra Limited. Yes it has to go a little sideways, its too long to go straight in. On our first long trip the tiedown pulled out of floor and we had to of coarse get it fixed and pulled all the tiedowns out because every one was installed in wood. Inch and 1/2 screws in wood so we had the whole floor cover removed and did the covering like a garage floor and installed the stainless bolts with backing plates and put a big Harley sign in the middle and sealed it. Also I put a chock in so when I come up the ramp turn slight right and frt wheel locks in. And I put the tie downs where needed. Now I know the 30 thousand motorcycle is secure. Also just put in a heater kit that you can order online with two sensors and a burner tube for 115.00. And installed my self and tied up the wiring and cleaned out the area. Also replace the water heater element and anidizer , unscrew after you drain water from faucets and replace every year. I put another faucet in sink in Bathroom because finish was crappy and cheap. Regular one at Lowes 40.00 works great.. Also the radio , I will replace with a upgrade because the bluetooth is not sinc. Other than that on the bottom bunk it you open them correctly they will not break. They sent me one when we bought it in Jan 2021, and the shop broke one and had to order and i replaced both. The finish on outside of trailer is nice and keep it clean and it looks brand new. Everything else works good so far just do yearly maintance. And grease your hubs every year and it pulls with a silveraldo 4x4 5.3 with stabilizers great. I'm pulling 6500 lbs loaded and get 14-18 miles per gallon in mountains to coast. Show less

Bought a brand new 2021 Keystone outback Ultralite 240URS and was super excited to see my rig. Allow I do still enjoy it, the attention to detail in the manufacturing process was unfortunate. Mounting 3 sets of blinds extremely not level (easy to see with the eye), and 2 water leaks immediately after receiving the travel trailer. I guess the technicians and workers putting these together are not pushed for quality. Everything does function, just sucks to spend so much money on a brand new unit and take the hit with brining it right back to the dealer to be worked on a week after. Show less

Bought a used 2018 240URS in November2020. Have used it 6 times since then as it is now April 2021. Wow, I see so many negative reviews on this site. We have been very pleased with everything about this unit. It isnt the biggest or most luxurious but for a small toy hauler it does what we expected. First of all for anyone who says you cant haul anything in the garage, not true. We have a Harley Davidson Electra Glide Ultra Classic and have hauled it in 5 states. Yes you have to turn the front wheel and yes the lower bunk must be locked in the raised position. That being said, no side by sides or I doubt even a golf cart but not what I have so no problem for me. Everything has worked well so far so no complaints there. I will say the bathroom is cramped for me (6 4 240) but its nice it actually has a tub shower combo. I like to grill and an oven was mandatory for baked potatoes so enjoy that. I feel this camper is a good value for what I paid. Show less

Have owned this trailer now 2 months, the good: I like the size and layout, private extra room with fold-up bunks, that’s about where the positives end. The bad: very shoddy craftsmanship across the board just built extremely poorly. Here’s some things to know: (1) the side ramp is too narrow and storage area too small, other than dirt bikes it’s pretty useless as a “toy hauler” (2) the bottom bunk legs have a badly designed mechanism to extend them out those things broke immediately and were IMPOSSIBLE to get a part # to replace (should be covered under warranty) which brings me to (3) KEYSTONE WARRANTY DOES NOT EXIST. On their website they have a section called “warranty” but calling in for anything leads to nothing short of disastrous frustration, NO DEALERS WILL DO ANY WARRANTY REPAIRS PERIOD. Call and ask them yourself, keystone does not back their “warranty” period, you’re on your own, and good luck figuring out what the actual proprietary parts are. (4) the storage garage sliding door is poorly designed and swings/rolls right off it’s tracks easily bashing into a small wood piece as a stopper frame which guaranteed will constantly come off having the door slide right off the rail anytime you open it with normal ‘force’. (5) the table stands need to be re-enforced, that’s another guarantee, stock from the factory the table will always be wobbly and come loose if used regularly, I promise. (6) Screws can be seen everywhere you look they are not well placed, covered, or hidden they way they should be just proves how cheaply made these units are. (7) the floor plan is narrow and causes a traffic jam anytime anyone needs to get up for any reason now everyone has to shuffle out of the way and then get resituated… overall based on my experience with several trailers, I would very strongly guide you away from keystone and advise you to consider any different manufacturer of your choice. Show less

The 240URS is a bit of a trade-off. But, if you want something easy to tow with a 1/2 ton truck while giving you light toy-hauler capability, this is a good choice. The good: well, it's a toy hauler. I carry a Kawasaki Concours (670 lb) and it barely fits going straight in, but loading/unloading is super easy with the extended ramp and I literally do not notice the difference hauling loaded vs. unloaded using my Silverado 1500 5.3L. Also, it's nice that the "garage" is separated from the rest of the interior - pretty rare on a 24' hauler. The trade-offs: The slide-out bed is a bit inconvenient since you have to crawl on from the bottom - but, you do get a king bed for your trouble. There are not nearly enough electrical outlets, and the few you get are really inconveniently located. The Bad: There is a terrible design flaw: if you forget to close the rear storage door when you retract the rear slide, the slide frame will catch the door and cause significant damage. This is so easy to do that the salesman actually damaged the storage door while demonstrating the slide out on our initial walkthrough on the lot! The dealership and Keystone took care of everything, but what a ridiculous design. I now have a warning sticker above the slide button to make sure we double-check that the storage door is closed. Overall build quality is about average for an ultra-light. Stuff is a bit flimsy. But, if you want a toy hauler that you can tow with a 1/2 ton, you understand why. For me, trade-offs were worth it. Show less

We purchased our Outback 240URS in May 2018. Initially we had some very minor repairs...cosmetic issues around the dinette, and the base mounts on the dinette table pulled out of the floor after 3 uses. Easy fixes....dinette table floor mounts just put in large diameter screws....and has work fine for 2 years. Now we are about 28-30 months into our ownership. The furnace (Atwood 35000 btu) quit working. After tearing it out of the rig....which is not made for anything to be removed when it does and will fail.....has a reset switch that is flat on top of the furnace...clear in the back by the wall that you can not see unless you tear out the unit....or otherwise know where it is. It has temporarily allowed the furnace to contunue to work. Biggest issue....blew the rear AXLE on the trailer about a month ago. They did not grease the hub bearings properly at the factory....I have since had to put in an entirely new axle and brake assemble (make sure you put extra grease in your hubs right when you purchase it.....or have the shop do it....it will save you thousands of dollars and a ton of head aches. You will also find that the company Keystone uses for axles has had recalls nearly every year they ha e been open for exactly that issue of not putting enough grease in the hubs). I have also had a leak in the drinking water tank. It had a screw drilled i to it at the factory...one of the screws thT hold the black underbelly card board in place drilled straight into the edge of the tank. Did not find this little nugget until I was out of warranty and started to boon dock in national forest and had to use the tank for the first time. Also not designed to be removed for replacement or repairs....I had to modify the tank frame to remove the tank and reinstall it. Boon docking with no water is very difficult. I purchased and had work performed at Camping World....which will NEVER happen again. Customer service is a joke....if you can get them to even talk with you. And the quality of work is absolutely garbage. I did have good luck using my GOOD SAMS extended warranty. They did not give me any hassles and paid the bill. So also check out your local RV repair shops reviews....and find a good one before you take your rig in to be worked on. I still feel the RV is a good rig....I have seen far worse reviews on other brands....and it appears to be more of an industry problem of POOR QUALITY CONTROL....and nearly ZERO oversite for construction. Show less

Used for full time. On the road five years travelling as work campers. Great set up, easy to pull however requires 3/4ton or bigger. Loved it hate to sell. Is extra roomy and easy to heat and cool with forced air furnace and 2 air conditioners. Closet space in bedroom, passage way and cargo area. Great for full time or a special weekend get away. Hook up is a breeze Show less

This is a very easy towing Travel Trailer. It has very good ground clearance with great suspension and high quality tires. Love the arched roof both inside and outside, water rolls off quickly and the added headroom inside is awesome. This unit gives more comfort to living in a RV vice living in your toy Hauler with the toy hauler area totally closed off from the living area. Very nice functional layout. Show less