Keystone Outback Travel Trailer reviews

Save your money. From a fridge that hasn't worked since day 1, to all the panels peeling, to trim falling off, screws falling out, doors falling off, lights coming unglued, plumbing leaks... the list goes on and on. This thing is BRAND NEW, Costs a fortune and is an absolute piece of garbage. It's spent more time at the dealership getting fixed than we've used it, and every time we use it, something else falls apart. STAY AWAY!!!!! I want so badly to take this thing back to the dealer and trade it in, but after a year I'm sure it's worthless. Should have walked when it took over 8 months for it to be delivered, when the factory "lost it" on their lot. RUN AWAY Show less

I like the floor plan. As a senior I bought this to live in full time on property. Horrible. Costs more to heat than my 3,000 sq. Ft. Home did. Leaks in all 4 corners. On the outside cubbie hole under the head of the bed was 1 inch full of water. So many spots where rats have gotten in. Locks have broken. So I've been locked out. Had to drill through the lock ruined the hardwear. No safety until replaced. Couch has ripped at the seam. Too many items to list.. Just very disappointed. I've never written a negative comment until now. Show less

We splurged and bought brand new. Starting to think this was a mistake! We purchased this May 2022, and it has been in the shop more than we have been able to use it! Water lines for the cleanout weren't connected properly, so we had standing water all over bathroom & bedroom floor. A/C in the living room didn't have ducts connected properly so all the cold air was blowing in the ceiling between the roof and it. 2nd time taking it out, the tongue jack completely quit working - had to be totally replaced. A cable on one of the slide outs just snapped in 2, this has not even been let out/in probably more than 20 times. Hot water heater control module quit working, so no hot water. When the dealership sold us the extended warranty, she told us "they aren't making the RVs like they used to. They are just throwing them together". Seems to us that wasn't further from the truth! We love the layout of this RV, but we are fed up with all the troubles we have had with it! And I haven't even listed all the small things that have been wrong with all the trim, shades, etc! Second guessing this purchase for sure! We did send an email into Keystone about all the issues we are having and have not gotten a response as of yet. Show less

We have had this trailer for less than 3 months and have had so many problems! - kitchen sink leaked all over the floor - all of the kitchen drawers broke during our first trip which was only 5 hours- nothing in those drawers except silverware and kitchen towels - in the first week the hinge under the bed spilt the wood and broke - trim across the ceiling fell off - trim on the wall was not cut right and was too long and bowed - screen door does not latch - cannot hook up a heated hose to the water hookup outside due to the design Warranty doesn't cover anything. All within three months! DO NOT BUY THIS TRAILER!!! Show less

just bought a brand spanking new 2022 keystone outback 328 RL ,and havnt even used it one night yet .......on the first trip home and sitting in driveway its falling apart with more than 15 major issues.....the biggest heap of junk and poorest workmanship ever !! i am sorry i sold my great 2012 395 fuzion Show less

When we saw this layout we knew it was the one. We wanted a trailer that could allow us to stretch the camping season at our lake lot. Also, we wanted more living floor space for the extra kids’ friends, an outdoor kitchen, and of course the washer/dryer option space was an amazing perk! All of which we have thoroughly enjoyed. Some have asked why not a bunk model? We found that the kids grew out of those spaces so quickly that this allows us to enjoy the layout long after they migrate into their own tents, etc. The space and storage for clothing / items is everywhere in that unit Show less

The Arctic Package seems to consist of 1" white syrofoam only. Warmth is not an option. We have had to add thermal sleeping pads under the mattrass to feel like we're not sleeping on ice and run two space heaters inside the trailer 24/7 in order to feel comfortable. If you like to experience the sound of a 747 flying under your feet use the trailer's propane heater with it's associated LOUD blower. Plastic is cracking everywhere, molding falling off and decals are peeling everywhere. The only brakes are on the rear axle. For a trailer of this weight and size it seems irresponsible for any manufacturer to only install two drum brakes. Disc's would have felt safer to the consumer. There is a serious lack of user friendly outlets. Show less

We bought this 2022 keystone cruiser aire new in 2021. What we like is the large bedroom with king size bed, large stainless steel kitchen sink, 2 baths and spacious interior. Here's what we don't like...the heating system hasn't worked properly since day one( even tho we've had it serviced twice, the dinette table falls off it's bracket regularly , the pocket door to the smaller bathroom fell off the hinge the 1st week and the general quality of the workmanship ( trim, walls and fabrics ) is poor. Probably won't recommend this model/manufacturer. Show less

Very reliable, we have had no issues whatsoever. Roomy and had everything we needed to travel or live in it full time. I highly recommend this unit. King size bed, 2 AC’s, 2 8.0 cubic ft refrigerator/freezers. Show less