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Keystone reviews

3.5 (2,090 reviews)
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Liveability
3.8
Overall quality
3.0
Floorplan
4.3
Driving/towing
4.1
Factory warranty
2.5

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2,090 ratings and reviews

Voted most helpful review

Linda smith

Missouri, USA

Reviewed on March 26, 2024

RV reviewed 2022 Keystone Passport 268bh view listing

1.4
Buyer beware!!! Bought new in 2/23. Used several times. Front of drawers literally fell off. No ladder for bunks. Shower door falling apart. Had to get new screws for it. Outside trim screws came out after using 3 times. Hot water l tank cracked. Less than 30days after 1 year warranty And keystone won&rsquo... read more
Buyer beware!!! Bought new in 2/23. Used several times. Front of drawers literally fell off. No ladder for bunks. Shower door falling apart. Had to get new screws for it. Outside trim screws came out after using 3 times. Hot water l tank cracked. Less than 30days after 1 year warranty And keystone won’t cover it. Warranty from keystone is worthless. Crappy travel trailer that literally falls apart pulling it down the highway. Keystone is a joke. Please look for something else and don’t make the same mistake I made.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Clint

Texas, USA

Reviewed on March 25, 2024

RV reviewed 2018 Keystone Cougar 367FLS view listing

4.8
This RV is amazing for long term living. Great kitchen and amazing bedroom. Several beds for multiple people. Lots of storage. Built before COVID so the quality is there. I have had very little issued with the RV. I would buy this model again.... read more
This RV is amazing for long term living. Great kitchen and amazing bedroom. Several beds for multiple people. Lots of storage. Built before COVID so the quality is there. I have had very little issued with the RV. I would buy this model again.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Robert Damer

Michigan, USA

Reviewed on March 13, 2024

RV reviewed 2021 Keystone Outback 328RL view listing

4.6
This camper is a home away from home very comfortable beautiful decor very spicy it's the top of the line camping experience or traveling the country with it it's absolutely easy to pull and has every thing you need we are so glad that we've had this keystone however at we have gotten older and are unable to ... read more
This camper is a home away from home very comfortable beautiful decor very spicy it's the top of the line camping experience or traveling the country with it it's absolutely easy to pull and has every thing you need we are so glad that we've had this keystone however at we have gotten older and are unable to drive it in haul a travel trailer at this time so we need to sell it we are sad but we hope someone that loves that camper as much as us buys it
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Josephine plumber

Illinois, USA

Reviewed on March 3, 2024

RV reviewed 2022 keystone hideout 202rd view listing

4.0
All windows have some sort of frame distortion from over torquing the screws. Finish dinette trim is awful... Gaps where bare wood shows. Kitchen drawers held by one screw... Toilet looks like it was not mounted square with the room. The pass through doors screws were also over torqued. Awning looks good... read more
All windows have some sort of frame distortion from over torquing the screws. Finish dinette trim is awful... Gaps where bare wood shows. Kitchen drawers held by one screw... Toilet looks like it was not mounted square with the room. The pass through doors screws were also over torqued. Awning looks good
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

Lori Moore

British Columbia, Canada

Reviewed on March 1, 2024

RV reviewed 2024 Keystone Montana High Country 305RL view listing

2.4
Our Dissatisfaction Is Not With The People But With The Product. We Purchased A 2024 Keystone Montana And For A Few Days We Loved It…. We’ve Had It Appox 5 Months And I Think The Repair Man Should Just Move In. Awnings Wouldn't Work, Had Them Fixed Now One Awning Wont Work Because The Motor Is S... read more
Our Dissatisfaction Is Not With The People But With The Product. We Purchased A 2024 Keystone Montana And For A Few Days We Loved It…. We’ve Had It Appox 5 Months And I Think The Repair Man Should Just Move In. Awnings Wouldn't Work, Had Them Fixed Now One Awning Wont Work Because The Motor Is Shot ! We’ve Only Used The Awning A Few Times. One Of The Faucets In The Two Sink Bathroom Had To Be Replaced And Now The Other One Needs Replacing. The Ice Maker Hose Leaked And Was Fixed. The Black Water Tanks Were Hooked Up Backwards And Had That Fixed. The Brand New Fridge Stopped Working And The Motherboard Is On Order. The Microwave Vent Leaked And We’ve Had Lakes Under Our Stove And Into Our Kitchen. Today They Sealed The Vent Hopefully No Permanent Damage Is Done. The Furniture Is The Same Brand As Our Last Trailer A 2019 Grand Design But Is Of Lesser Quality. Hidabeds Are Vertually Useless And Already The Controls On The Recliners Are Malfunctioning. The Motor On The Tv To Make It Rise Up From The Counter Has Sounded Like Its On Its Last Leg Since We Got It. To Say The Least We Are Not “Happy Campers”
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

TMARRS

Virginia, USA

Reviewed on February 26, 2024

RV reviewed 2017 Keystone Premier 30RIPR view listing

4.2
I'm the second owner of this RV. My wife and I love the layout of this trailer. It has loads of storage. Between the corner cabinet and the kitchen panty you have plenty of space for all of your kitchen needs. The most convenient thing I've found is the outdoor kitchen with a pass-thru to the living area. S... read more
I'm the second owner of this RV. My wife and I love the layout of this trailer. It has loads of storage. Between the corner cabinet and the kitchen panty you have plenty of space for all of your kitchen needs. The most convenient thing I've found is the outdoor kitchen with a pass-thru to the living area. Since owning the camper we've been up and down the east coast and never had any problems with the camper towing. Everything on the unit is in great shape and works well. The next owner of this camper will have no problem with any system on board.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

Sandra Bunnell

Pennsylvania, USA

Reviewed on February 21, 2024

RV reviewed 2022 Keystone Montana 3855BR view listing

1.8
We purchased our RV from Camping World in Harrisburg Pa and have had nothing but problems since the beginning. Took it in to be repaired, it was there for over a month. Then we get it back and it's worse. They say Keystone will not cover it, I track out to them am ignored, told my warranty ended. Show them em... read more
We purchased our RV from Camping World in Harrisburg Pa and have had nothing but problems since the beginning. Took it in to be repaired, it was there for over a month. Then we get it back and it's worse. They say Keystone will not cover it, I track out to them am ignored, told my warranty ended. Show them emails that I set up the service before it ended but they dissent spell out the problem and Camping World is not helping. I have reached out to everyone from lower to higher ups with no response or was treated likes I was the problem. Stay away from both of these companies, they are not for the customer!!
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Steve Harvey

Iowa, USA

Reviewed on February 19, 2024

RV reviewed 2018 Keystone Montana 3810MS view listing

5.0
2018 Keystone Montana 3810ms 4 SEASONS 41foot 5th wheel with 2 opposing LARGE slides with living, dining room, and kitchen and 1 large slide with bedroom, wardrobe, and bathroom . Pulled very little. Service records from warrant dealership show serviced and inspected yearly.... read more
2018 Keystone Montana 3810ms 4 SEASONS 41foot 5th wheel with 2 opposing LARGE slides with living, dining room, and kitchen and 1 large slide with bedroom, wardrobe, and bathroom . Pulled very little. Service records from warrant dealership show serviced and inspected yearly.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Mary Moeller

Missouri, USA

Reviewed on February 19, 2024

RV reviewed 2015 Keystone Bullet 269RLS view listing

5.0
We loved this camper but found when we traded it in for our 38 ft Rockwood the floor had rotted quite a way into the back of the camper so were happy we traded it when we did. It had plenty of room for the 5 of us in our family. We traded it for a larger camper so we could spend more time living in the new c... read more
We loved this camper but found when we traded it in for our 38 ft Rockwood the floor had rotted quite a way into the back of the camper so were happy we traded it when we did. It had plenty of room for the 5 of us in our family. We traded it for a larger camper so we could spend more time living in the new camper as the 24 ft would've somewhat cramped to spend too much time in it.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

John Russell

Texas, USA

Reviewed on February 18, 2024

RV reviewed 2021 Keystone Springdale SG340FWBH view listing

5.0
My family fell in love with the layout of this rear bunkhouse 5th wheel. It is listed in the light weight group that means you can easily pull with a 3/4 ton gasser. It actually pulls better than expected with no tail wag. The kitchen/living room area is very ope with two recliners, fireplace, and u shaped di... read more
My family fell in love with the layout of this rear bunkhouse 5th wheel. It is listed in the light weight group that means you can easily pull with a 3/4 ton gasser. It actually pulls better than expected with no tail wag. The kitchen/living room area is very ope with two recliners, fireplace, and u shaped dinette. The rear bunk house is amazing with lots of space for the kids. Two bunks plus lower couch that folds out into a bed also. Three TV hook ups make this a great RV for those rainy weekends inside. I would highly recommend this RV to my friends as it’s a great investment for family and friends
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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