Highland ridge Travel Trailers - Hybrid reviews

My wife’s family has always cherished camping, making it a treasured tradition for nearly every holiday. After marrying, we eagerly joined them but always stayed in her parents’ trailer. Anyone who’s camped in a small space knows how quickly it can become challenging—especially sharing with family. So, when my wife excitedly said, “We should buy our own trailer!” it seemed perfect for creating our family memories. We visited dealership after dealership, touring countless trailers until they blended together. One day, my wife burst through the door exclaiming, “I found the perfect trailer!” Her excitement was contagious, and we immediately planned to see it. At Bish’s RV, the salesperson warmly showed us the trailer. I specifically asked about an inverter, and she assured me it was “wired for one but doesn’t include it.” Comfortable with that, we discussed financing. She confidently promised they could beat any other bank by 50%, an offer that seemed fantastic. We slept on it and, convinced we’d found our dream trailer, returned the next day to complete the paperwork. After clearly agreeing on our maximum affordable payment, we were shocked to see the actual payment higher than agreed. Despite this, we moved forward, eager for joyful camping memories. Our excitement quickly turned to frustration. During our first trip, we found water leaking beneath the trailer when flushing the black tank. Disappointed, we returned it to Bish’s RV, who also replaced a missing dust cap. With hopes restored, we believed our troubles were over. However, while winterizing, we discovered the water heater bypass valve wasn’t functioning, forcing another visit. The following season brought more disappointment—the water heater wouldn’t start. After a week-long stay at the dealership, we learned it was due to loose wiring. Our breaking point came on our most recent outing. My daughter sat down, and the bench collapsed beneath her. Her shock deeply saddened me. Inspecting further, I found the supports poorly stapled, careless and avoidable. Later, my wife quietly asked, “Does the fridge look strange?” Our hearts sank as we saw it falling into the cabinet, shattering our dreams of joyful, relaxing trips. Feeling disheartened, we contacted BishFix. Despite the warranty, they required a $190 upfront fee. We reluctantly paid, enduring a month of delays and frustrations as the technician awaited BishFix authorization. Another traumatic moment was the door lock failing, locking us out. Since we live in our trailer full-time due to my wife’s role as a camp host, this was more than inconvenient—it was terrifying. After dinner with family, we found the key spinning uselessly in the lock. Panic overwhelmed my youngest daughter, who had a heartbreaking panic attack. Roadside assistance repeatedly asked for my details, promising callbacks but never helping. Desperate and exhausted, I pushed out a window screen and lifted my nephew inside to unlock the door. Finally, I drove an hour and a half to Bish’s RV to speak directly with someone. After repeatedly explaining our situation, feeling unheard and overlooked, they arranged for a technician the next day. Upon arrival, the technician confirmed my suspicion that the blinds were installed backward. The always polite and professional service desk employee promised the Regional Manager would contact me. When he did, rather than providing solutions, he shared unrelated frustrations about delays on his expensive home project. Feeling even more unheard and dismissed, he eventually promised to evaluate our trailer’s current value, leaving us waiting again. We’ve documented numerous build-quality issues, heartbreakingly evident from our very first trips. Photos show these issues clearly, but the emotional toll—the disappointment, broken promises, and seeing my family’s excitement dashed repeatedly—is immeasurable. Even the door, randomly locking or refusing to open, symbolizes our experience. We share this hoping other families can avoid the heartache we’ve endured. Show less

Had great experiences with this travel trailer. Great floorplan for a family, convenient garage for many uses, on board generator makes all the difference. Simply and straightforward operation, making maintenance a breeze. Slide outs made the living space very comfortable and spacious. Center kitchen island makes good prep more enjoyable. Four season construction with the garage makes it a great camper for hunters. Show less

I purchased my 2019 Highland Ridge RV Mesa Ridge Lite MR2802BH brand new from the dealership, and I specifically sought out this floor plan after doing a lot of research. As someone who was actively competing in triathlons and frequently traveling from city to city, I needed something comfortable, practical, and family-friendly. Hotels quickly got expensive and didn’t always offer the flexibility or convenience I needed, this trailer was the perfect solution. What immediately drew me to this model was the floor plan. It has two full-size bunks and a dinette that converts into a bed, which made it ideal for traveling with kids. Everyone had a comfortable place to sleep without feeling cramped. One of my favorite features is the two exterior doors. The main entry and a separate door that leads directly into the bathroom were a game-changer. If you're familiar with the triathlon lifestyle, you know mornings start early with training sessions and prep work. Having that secondary bathroom door meant I could come back and clean up without waking the kids who were still asleep inside. There’s also an outdoor shower, nothing fancy, but incredibly useful. I could rinse off after a run, bike, or swim without dragging sweat and gear through the trailer. Combine that with the outdoor kitchen and mini fridge, and it created a great setup where I didn’t even need to go inside unless I had to. Everything I needed was right there outside. From a towing standpoint, this trailer is considered lightweight. It tows at a dry weight of 5765 lbs and tracks really well. I had no issues hauling it between events or campgrounds. The thermal package also helped maintain a comfortable interior temperature whether we were dealing with summer heat or chilly mornings. Overall, the Mesa Ridge Lite MR2802BH checked every box for me. It’s functional, well-designed, and thoughtfully laid out for anyone who travels with kids or lives a more active, on-the-go lifestyle. Highly recommend it if you’re looking for something versatile, family-friendly, and easy to manage on the road. Show less

We purchased a highland ridge toy hauler in August 2023, First time we took it out the plumbing under the kitchen sink leaked. My husband fixed it, Had it out for a day, The 2nd time we went camping I went to load up the refrigerator with food. It didn't work, My husband found out the battery was bad, hoping to fix the problem he purchased a new battery. ( Mind you the trailer was only a year old at the time. $200.00 for a new battery) The guy at advanced auto said to him this battery is not new, its a 2020 battery, So in other words someone had switched batteries. My husband put the new battery in hoping the fridge would work, IT DIDNT!!! We took it with a few coolers in hand. Long story short, we took our first shower in the camper. Water started pouring under the bathroom sink. Then he went to let out the black and gray water, Water started pouring out under the camper itself. This camper should be considered under the lemon law!!!It has shotty workmanship to say the least. I would NOT recommend a Highland ridge to anyone. Its a 30,000 piece of crap!!! Show less

This is to set the record straight. I am looking at a 2020 Open Range UT2602RL and was looking for reviews and all I could find on YouTube were dealers' selling one so I started to surf the internet for reviews most like upset consumer mostly has people that have had a bad experience. So out of all the thousand Open Ridge TT sold there, is less than 50 that had a bad experience with the trailer or the dealership! Bet if you looked for a Ford F-150 review you would see a similar rate of complaints to praise. I got to this website and it had a rating of 1.0 for every category with 0 reviews had to you rate something if there is no reviews? Show less

We love this RV. Lots of room for the whole family, plenty of storage in the kitchen pantry, residential fridge and excellent living room area. Easy to set up and tow, and over all just a fantastic RV. Defintely would buy another Highland Ridge. Show less

This is a great RV. However, you never 'find things' until after the warranty period... That being said, here are two issues we've experienced. The first one is the Table that is stored under the couch. There are two bolts that weren't put in flush with the flooring and are protruding up so that when the table is replaced under, those 2 screws damaged the edges of the table. The other issue is the laminate on the counter top to the left of the oven has split from the front corner all the way to the outer edge and will need to be replaced. In our opinion, whatever 'quality control' measures were taken before this camper was put on the floor, were inadequate at best. We are very unhappy with what we have experienced so far. Now it has become a DIY repair to 'fix' these issues. Show less

Do not buy a Highland Ridge Lite. They are junk. Thirteen warranty visits in nine months and problems still exist. Dealers don’t care about maintenance, just sales. I’ve been banned from two websites already. Tell the truth and you are attacked. DON’T BUY ONE Show less

Very, very unhappy with this RV! Have had it in for repairs 4 TIMES for various issues and the problems still aren't solved. From substantial leaks under both sinks to a wobbly toilet, valances loosening from the wall and the inside wall by the bed bowing inward loosening the window frame. Brand new 2023 camper. Never used. Terrible. Warranty covers everything so far but its a lengthy, time consuming process. Never again with this brand Show less

Company DOES NOT CARE. Let me explain, 2022 travel trailer, overall love it. Looks great really minor issues, would normally never write a negative review. But the seal where the front metal meets the roof was drizzled on like sauce instead of done properly, clearly negligence on behalf of the manufacturer. Unit is 6months out of warranty $40k unit. Clear manufacturer neglect and won't even as much give me the ruined interior panel to replace myself. Long story short is camper itself is pretty nice, would have had a good review but they simply don't care about the product they put out on the sales lot. Really disappointing that they "respectfully decline to get involved" . Highly DO NOT recommend. I would like to believe there are companies that would like to at least work their customers when they put out something that is not acceptable quality. Show less