Highland Ridge RV Light reviews

Bought this as we thought it was a well built Fifth wheel with a good floor plan. Have had issues with the living room slide since we bought. The Dealer had no idea how to repair a unit with the cable drive system, even though the dealer was a certified Open Range dealer and repair shop. In fact, they made the problem worse. I have contacted Highland Ridge and BAL, the company that manufactures the slide system to no avail. I am sincerely disappointed in Highland Ridge and Jayco. Getting parts for the slide system is horrible. Currently the unit is with a private repair company that is trying to fabricate a repair for the unit. He states the system has a terrible design flaw with the slide being too heavy for the cable system. The only advice I can give is to stay away from Highland Ridge Open Range units with the BAL slide system. We bought this unit for our retirement and it is a shame we have missed camping trips due to this issue. I had always heard that Jayco stands behind their products, but this has not been the case for us. Jayco bought out and has manufactured Highland Ridge Open Range units since 2014.

We have owned our RV since new in 2018. The first major issue was with the kitchen slide, it would not go back in when the unit was brand new. After having the motor replaced, it works however it continously goes out of synch. It needs support and an extra push when we pull it in. We have traveled the country in this RV and actually love the layout and space it provides. However, the support from the manufacturer is null to say the least. The furniture is now splitting which is a sub par company that the manufacturer works with. We have soft spots in the floor which we have been advised are due to "high traffic" area, not sure what part of a 27' unit wouldn't have high traffic. Bottom line the floor apparently is only warranteed for 1 year so we are on our own. We love RVing and spend months out on the road, so in shopping for our next one we will use these lessons learned to ensure we do not have similar issues.

I love this RV. It has been used every day for past 3 years and no problems. Easy to use and could not not be happier with our purchase. The convection heating system is awesome and when hot outside, the max air feature is a real treat. My wife loves the massage reclining chairs and relaxing in front of the fireplace.

Great four seasons coach. Excellent build quality. Very spacious rear bathroom. Lots of interior storage. Comfortable living area and bedroom. Well appointed kitchen with plenty of counter space and storage.