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Heartland Toy Hauler reviews

2.9 (30 reviews)
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Liveability
2.8
Overall quality
2.2
Floorplan
3.6
Driving/towing
3.7
Factory warranty
2.1

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30 ratings and reviews

Voted most helpful review

John H

Reviewed on October 4, 2023

RV reviewed 2022 Heartland Fuel F287 view listing

1.8
Absolute lemon. Leaked from day one due to improper shower drain installation. Slide out does not operate properly. Sink collapsed into cabinet after a couple months. Warped/buckling trim and wallboard. Leaky propane system. Tires not rated for load, one blew out within 500 miles. Water tank supports ripped f... read more
Absolute lemon. Leaked from day one due to improper shower drain installation. Slide out does not operate properly. Sink collapsed into cabinet after a couple months. Warped/buckling trim and wallboard. Leaky propane system. Tires not rated for load, one blew out within 500 miles. Water tank supports ripped from frame by weight of water because only held up by sheet metal screws. The warranty says covered, but they could never seem to get me the right parts. Garbage quality machine.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Philip L Coupland

Reviewed on June 20, 2023

RV reviewed 2017 Heartland Torque TQ365 view listing

2.4
Great floor plan. Mediocre to poor finish workmanship (lots of missing fasteners and screws). The biggest problem is the totally inadequate structural design of the suspension system. This is the 4th time having a suspension / frame failure repaired. Currently having the entire frame beefed up and completely ... read more
Great floor plan. Mediocre to poor finish workmanship (lots of missing fasteners and screws). The biggest problem is the totally inadequate structural design of the suspension system. This is the 4th time having a suspension / frame failure repaired. Currently having the entire frame beefed up and completely rebuilt. The axles, hubs, wheels and tires are appropriately sized but the frame they are attached to is structurally under sized and completely inadequate. Have spent $20,000 getting the trailer capable of surviving traveling US 40 and US 10 through Arizona.
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
2.0
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Voted most helpful review

Norma jean hyde

Reviewed on March 27, 2023

RV reviewed 2020 Heartland Fuel 287 view listing

2.4
To start off with we have had multiple things wrong with this camper. It started with the shower, leaking the toilet leaking, and one of the cabinets put on upside down ,one cabinet hanging as though the hinge was not secured tightly enough, and when cabinet was opened, it would fall down, then upon observing... read more
To start off with we have had multiple things wrong with this camper. It started with the shower, leaking the toilet leaking, and one of the cabinets put on upside down ,one cabinet hanging as though the hinge was not secured tightly enough, and when cabinet was opened, it would fall down, then upon observing under the camper, it was noticed it had no shocks on it.!! ( how did they miss this if it is inspected and passing all inspections before being sent out to be sold) Also, for part of the support under the camper, one of the railings was not long enough so a board and screws were placed to make it long enough to secure to the frame. This I could not believe.!! I felt like I had a camper Built back in the woods . When looking at the camper to purchase it, we noticed the slide out did not go all the way in we were told that that was as far as the slide out went in. I guess we should’ve questioned that at the time, but we didn’t our mistake. Because now we have it at a camp world because the black tank fell off of its lip and was hanging under the camper and we had a torn place in the linoleum. When they went to repair the linoleum they noticed 6 foot of flooring rotted out due to the slide out, not going all the way in and rotting the floor . This is the biggy!!! Heartland has twice sent linoleum to camp world and it’s being the wrong color both times! They were even sent a picture of the linoleum that’s in the camper to match it, but for some reason someone who is color blind because they can’t seemto send the right color. This will be the third time camp world has had to request The linoleum I’m not upset with camp world because they are doing their best but as far as heartland I am very disappointed . Our camper has been at camp world since the middle of November 2022 and today is March 27th 2023 and we are still waiting for heartland to send the RIGHT linoleum. We had rented a camping spot in Daytona Beach for a year. And have not been able to go back down there since middle of November 2022. Wish I could make heartland pay me back some of the money he has cost me to still be waiting on them to send the RIGHT linoleum.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Jake Masterson

Reviewed on March 19, 2023

RV reviewed 2020 Heartland Pioneer RG28 view listing

2.0
Built before covid so that can’t be used as an excuse. My 13 year old son could have done a better job of constructing the inside. No craftsmanship or pride taken whatsoever. It does tow decently and the power stabilizer jacks are nice. Cargo area is plenty big. Master bed mattress is joke.... read more
Built before covid so that can’t be used as an excuse. My 13 year old son could have done a better job of constructing the inside. No craftsmanship or pride taken whatsoever. It does tow decently and the power stabilizer jacks are nice. Cargo area is plenty big. Master bed mattress is joke.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Mason smith

Reviewed on October 26, 2022

RV reviewed 2022 Heartland Fuel 265F view listing

1.6
If you are looking for a unit that you will freeze you to death in the winter and sweat your balls off in the summer and is built like a coke can then thid is the toy hauler for you! It is the worst camper I have ever owned! We have had it for 3 months and is completely falling apart inside and out, the AC bl... read more
If you are looking for a unit that you will freeze you to death in the winter and sweat your balls off in the summer and is built like a coke can then thid is the toy hauler for you! It is the worst camper I have ever owned! We have had it for 3 months and is completely falling apart inside and out, the AC blows about as hard as your ex wife and we have yet to get our heat to even work at all! The interior walls are made of paper I think! They are already wavey and when you close the door the whole camper shakes and flexes the floor is already pealing up also. all in all it is a total piece of shit! I’d recommend buying a tent from Walmart cause it will have more quality and insulation then this thing and a hell of a lot less headaches. If you are looking for having a mental health breakdown/ heart attack while on your camping trip look no further then the Fuel toy hauler!!! Besides all the things I listed it’s one hell of a unit….
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

joe

Reviewed on October 15, 2022

RV reviewed 2018 Heartland Pioneer RG28 view listing

2.2
Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell do... read more
Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell down. 2019 awning came down. golf cart bottomed out and ripped up the floor. clean water fill cap kept popping off. cable TV connections where not connected internally. It is now 2022 been at camping world for 2 years. STAY AWAY FROM HEARTLAND & CAMPING WORLD.!!!!!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

JOE

Reviewed on October 15, 2022

RV reviewed 2018 Heartland Pioneer RG28 view listing

2.2
Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell do... read more
Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell down. 2019 awning came down. golf cart bottomed out and ripped up the floor. clean water fill cap kept popping off. cable TV connections where not connected internally. It is now 2022 been at camping world for 2 years. STAY AWAY FROM HEARTLAND & CAMPING WORLD.!!!!!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Christina

Arizona

Reviewed on October 11, 2022

RV reviewed 2021 Heartland Pioneer view listing

2.6
The trailer sucks. Worst investment ever. Has been in the shop for months at a time. Every time I get it back they say it's all fixed. It's not. The table was sent back twice before I just had to fix it myself. Poorly made and they can't/won't fix any of it. Doors are not lined up so won't stay closed. Lost a... read more
The trailer sucks. Worst investment ever. Has been in the shop for months at a time. Every time I get it back they say it's all fixed. It's not. The table was sent back twice before I just had to fix it myself. Poorly made and they can't/won't fix any of it. Doors are not lined up so won't stay closed. Lost a jack just after buying it on the way to AZ from buying it in Ohio. The panels under the bed are coming off that was put in twice. The side of the trailer driver side is wavy. The slid leaks when is out. The propane valves leak. The wheel wells screws are missing. The screws for the bathroom doors were missing they put in rounded screws so the door is now cracked. The light bar was bent and they have been supposedly waiting for the parts. That's been 9 months. If I could of sent it back n got my money back I would have a year ago.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Susan McAuley

Idaho

Reviewed on May 11, 2022

RV reviewed 2020 Heartland 4005 Cyclone view listing

2.6
We bought a 2020 Heartland Cyclone used in 2021. I now understand why they sold it. We have had one thing after another we have to fix. It’s missing so trim, the back bunks go up but don’t want to come down. Had to fix that. We have had six puck lights go bad, they flicker constantly. So we have t... read more
We bought a 2020 Heartland Cyclone used in 2021. I now understand why they sold it. We have had one thing after another we have to fix. It’s missing so trim, the back bunks go up but don’t want to come down. Had to fix that. We have had six puck lights go bad, they flicker constantly. So we have to order more and that’s a pain! They are also pricey. If you aren’t faced the right way when the wind comes up the big living rm slide tips in on top. A little spooky! Design wise it would have been nice to have the chair facing the TV recline but it doesn’t the one in the small slide reclines, but you can’t see the tv from there. Really disappointed in this coach, we had a 2008 Jayco Recon and the quality doesn’t even compare.We have put solar panels on the roof and fixed everything else so are getting used to it.
Livability
2.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Ken Lewis

Florida

Reviewed on February 17, 2022

RV reviewed 2017 Heartland Cyclone CY 4250 view listing

5.0
We have loved our Cyclone 4250! We have used it in both cold weather locations Tennessee/ Georgia Mountains and warm weather locations like Blue Key FL. We often have had two families of 4 easily vacationing together. The second half bath is a huge convenience. Lots of storage in the garage and even fits our... read more
We have loved our Cyclone 4250! We have used it in both cold weather locations Tennessee/ Georgia Mountains and warm weather locations like Blue Key FL. We often have had two families of 4 easily vacationing together. The second half bath is a huge convenience. Lots of storage in the garage and even fits our 144” side by side. It’s porches have made NASCAR spots in the infield a great immersive experience! Full size fridge and central vac!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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