Heartland North Trail RVs Reviews on RV Insider (37)
Avg. Rating

We bought our brand new Heartland 26LRSS King, Caliber Edition, TT in April 2017. We've had it out on several short and long trips already. Overall we are very pleased with our purchase. With the King slide and lots of windows it feels like a much larger TT than it is. Layout: The layout in the TT functions pretty good for us. My only complaint is with the bathroom. I'm short at 5'2", the mirrors on the cabinets in the bathroom are set so high that I can only see my eyebrows on up. Unless I stand on my toes. But what I really like is the amount of medicine cabinet space, much more than most units in this size category. And I wish there was just a little more space in the bathroom, it's pretty tiny. Quality: Nothing major has gone wrong. All systems seem to function as they should. In May we got caught in a spring snow that dumped 12 inches of snow on us. We stayed warm and cozy and nothing froze up since it has a heated & enclosed underbelly. And we were just out in Mesa, AZ with 104º heat and we stayed nice and cool with the A/C on. The only reason I didn't give this a 5 star on quality is because we've had little issues that my husband fixed himself. EX: the microwave frame that holds the unit in it's shelving, there was a screw missing on one side and the microwave slid a little out of the shelf. We were on the road at the time and hubby just went to an ACE hardware store, got a screw and secured the microwave himself. Several of our kitchen cabinet doors have come loose and hubby fixed those as well. Other than that, it's been a solid unit so far. No major problems at all. Towing: We pull it with our 2016 Ford F-150 with Eco Boost. Since this is considered a light unit our truck has no problem pulling it, even in the Rocky Mountains which we visit a lot since we live in Colorado. Warranty Support: We haven't turned anything into warranty support yet as there has been only minor things wrong that happened while out on long trips and we've just dealt with them ourselves, as mentioned above. One other thing we did was buy a different mattress. Most RV mattresses are not up to our standards and we want to sleep comfortably while on the road, just like at home. I will say that on our longest trip we've had with this we toured the plant in Elkhart Indiana where these are made. We saw a whole line of North trails on the assembly line and the plant manager gave us the tour. We were pretty impressed. It's little things that a lot of people don't notice. Heating vents are in the walls not on the floor. Walkable roof. More insulation than a lot of brands. Thicker walls than a lot of brands. Overall we are very pleased with our Heartland North Trail.

Bought the North Trail Calibur found the workmanship was shoty to say the least. First we noticed chandelier was falling from the ceiling because it wasn’t put in correctly, part of wall popped out because it’s made out of cardboard, bathroom faucet leaking, sliding door in bedroom broke off metal guide and the pantry door (which we fixed twice) will not close because frame was not installed correctly, not worth 30,000. Very disappointed, by the time we pay it off we will need a different model because I can’t see this one lasting. This was supposed to be our dream trailer. Cathy, Wisconsin

This is our second North Trail RV. We plan on living full time in it and it so far has served all our purposes. The bathroom is roomy and has plenty of cupboard space. Counter space is awesome in the kitchen area. Kitchen also has lots of storage with the pantry. The few issues we had we brought right back to our dealer and they were dealt with quickly and professionally. They were super accommodating.

We bought this trailer brand new 6 months ago. We loved the floor plan and it seemed to be put together well. Upon pickup from dealer air conditioning was short cycling, city water hook up was falling off, front door and screen were jamming up. Window covers put on crooked, ac vents collapsed in roof. Dealer fixed all issues first trip out P trap under shower broke and flooded the trailer. Was fixed and broke again were now on 3rd repair. All the wood trim inside has started to delaminate from the base, has been replaced and the new one has started doing the same thing. Dometic thermostat already broke, our last trip out we had no heat so we froze to death. Bunk house wall started to separate at the door jam. All the rubber around the slides has started to tear. Water heater leaks and black tank has issues. Always reads 2/3 full even when its empty. Has done it since 1st trip. I would recommend anyone else looking at a heartland product to look elsewhere first. Very disappointed in the quality, and the industry answer that this is the way it always is blows my mind. What happened to pride in craftsmanship in this country.

Bough 2020 north trail 33bkss don't recommend any one to buy took home dealer got home trim moldings falling of cable slide out lose on and on going back they told me go throu this trailer before go out delivered customer they don't 30 thousand dollars unit very sad guys heartland don't want hear dealer play game scotts recreation Maine told me it's house wheels going have problem but u there kiss feet ones buy sign papers you on own 30k bill your back

During my first summer with this RV, it started to fall apart. Wall panels coming off or warping, the metal trim in the lower bunk bed bent, trim in the bathroom and by the kitchen sink cupboards etc... Very frustrating!! A couple weeks into my second summer and suddenly the fridge and all outlets except for 2 stop working. It's currently being fixed, but my 1 year warranty expired and now my 7 year extended warranty may not cover any of the work. What's the point of buying something new if it's just going to fall apart? Poorly made and very disapointing. Made an exciting purchase go downhill fast. Never again will I buy this brand and I'll tell anyone who asks not to bother either.

I have had to other trailers prior to this. I would have to say that the craftsmanship of this particular trailer, I would have to say is piss poor to say the least. I really should have paid much more attention to the craftsmanship before I bought it! Very very disappointing.

Bought the trailer new from one of two dealerships in Alberta. After three camping trips, the list of non-working items is long and increasing. Bedroom door fell off hinges, bathroom door won't close, thermostat reluctant to work, entertainment centre won't play through speakers, and movies only in black and white, large gouge in slide out interior roof finish (from factory), various trim pieces and blinds have fallen off or delaminated, factory bike rack and BBQ mount found loose and even when tightened, droop so much that BBQ can't be used without blocks of wood, and the upper shower curtain rod continually falls out so we can't use shower curtain. Our dealer is confident he can resolve all issues, but why are there so many??

WHAT AN ABSOLUTE PIECE OF GARBAGE. THIS RV HAS BEEN IN THE SHOP MORE THAN ON THE ROAD.THE DEALERSHIP IS PROBABLY MOST OF THE PROBLEM, THREE WEEKS AND STILL NOT EVEN LOOKED AT AGAIN FOR MY SLIDE NOT COMING OUT PROPERLY. NEVER BUY ANYTHING FROM OUTBACK RV IN SHERWOOD PARK.

Brand new 2019 32ft northtrail. RV had a dozen problems from thefactory! Multipleleaks. Slide leaks. Trim falling off walls! Both heaters dont work! Pump works intermitentdly. And heartland RV support keeps flaking on me! (Says they will call back, and doesnt! It's been 3.5 weeks. I've had to deal w Ryan, Robert, Jeff, now waiting on Terry. Each time, they quit responding after a few days of "making progress", and blow me off with "we will call u back"! And then never do!! I'm on the verge of contacting an attorney tbh! Currently waiting on Terry to call me back, but I doubt he will. These ppl are NOT PROFESSIONAL!! Beware! (If they make this situation right, I will change this review! But as of now, avoid these scammers!)

We really enjoy camping and finally found a camper that fits the family and makes us feel like we are at home, even when we are on the road. Having the electric jacks and power awning are a huge bonus.

I really love the layout and comfort of this camper. Everyone that has been in this camper loves it very much. This camper can be pulled by a 1/2 ton truck with no issues..hardly know it is there. we love it. I recommend to everyone.

This model has a bunkhouse room in the back, however the entry door to this room opens inward the issue is that if people are sleeping in the lower bed on the floor you can’t get in or out of this room which is a major design issue especially if someone has small children in there & there is a fire and you can’t get in to rescue the children. When I called heartland they said it was not built wrong and that’s the way it is totally unacceptable. I will not purchase another one of there units again if I want it changed to open outward then I will have to pay to have it changed. I just purchased it two weeks ago & haven’t even camped in it yet.

Bought 2018 Trailer in Fall of 2017. Took it out home 15 Miles to camp ground 25 Miles for a week had some minor issues took back to the dealer got it fixed but soon had to take it back then home again overall hauled less than 150 Miles. Winterized and stored it. Took it out in the spring for what was supposed to be a week. Set it up and discovered the front located bed was soaked and the front wall warped. There had been a lot of rain. There were also some issues with cabinet hinges not working Took it to the dealer to fix. It was still under warranty. They fixed the hinges but discovered that the seals require inspection and maintenance every 90 days (as stated on page 21-22 Owners Manual. We were not told that by the dealer. It is also unreasonable to expect some one to take it to a dealer every quarter for inspection especially when they could not find the leak we know existed with out an expensive test. I am considering a class action suit against Heartland if there are enough others with the same experience

We bought the trailer in Minnesota. Within the 1st week, the sink was pulling loose from the counter (dropping) and I noticed the outside molding around the trailer was missing screws. I called the place we bought it and they sent someone out. Other than the fact that they had to wait until they got factory approval to make the repairs, they fixed it the way it should have been. Everybody who has seen our trailer is highly impressed with the luxury and look of it. I've been in a lot of travel trailers and ours is a much richer look than most. We love it. Wish I bought bigger because now we have it permanently on a lot we own at a resort we love!

Thought this rv was a good deal until the gel coat started to bubble below the window on the slide out after only owning it 8 months. Dealer said window seal leak. Heartland refused warranty repair - just kept dragin it out and asking for more and more pictures even though their dealer said window not sealed . Heartland refused warranty and said I caused the problem because I had sealed a couple of cracks in the roof!!! Had nothing to do with the wall below the window!Beware of No warranty support!!! I had even stored this rv in a barn over the winter. Took a big bath on this one and traded it off quick before more damage showed up. I would never purchase another Heartland or North Trail product!! Junk

Great floor plan. Very few items that needed repair over a 10 year span. Great fuel mileage. Can still get parts through Monaco - REV group. Though out of warranty manufacturer did make all needed warranty repairs when coach was new.

Can't find a better unit in the same price range. Insulation is excellent. Can't say enough good things about it. These are hard to find and tend to sell fast when they go on the market or are on a lot. 941-460-8601

This is an awesome unit. Sleeps 6-8 pulls very nice, nice garage, kitchen, GENERATOR, nice bath, all around great setup, entertaining is very easy with the rear patio and open floor plan, very nice to travel in.

Bought our Connect Lite in March. We have the option with the Murphy bed, but took that out as it takes up too much space and we use the convertible dinette bed instead. Things we like: It has a great floor plan for us and we travel with 2 large dogs. The outdoor shower is nice and handy. Indoor shower is a good size. Great sound system. Easy to tow, maneuvers well - travelled across Canada with it. Things we hate: The trimmings around the door have peeled off, the kitchen sink has dropped down and our shower has already started leaking, was not sealed well. Shower head is also giving us issues. The board at the end of our kitchen counter is cheap and pops out, we will need to nail it in. In general it's a great trailer, but they definitely cheaped out on some parts of it and some things seem like they were rushed so were not done properly.

I have had my jay o for three weeks and the electrical and heater don’t work!!! My RV is brand new I paid cash for it and it is already having problems three weeks after I can’t even keep the camper or keep the power on for more than a couple of minutes before it cuts out. All I can smell is propane in my camper my family is constantly cold the power cuts out constantly and the heater will not ignite they want me to bring in so that they can look at it but want me to pay to have it fixed .... I’m so unhappy with their product !!!! You can see the nail holes in the wall product is put together like a piece of crap. I have nowhere for me and my family to stay and we cannot heat our camper I want to new one but they won’t give me one. Why should I have to pay to fix the camper that’s brand new this company does not make good products!

Gorgeous. Open floor plan, but front shell needs caulking. Amazing storage. Very well insulated. A pleasure to tow. Love the trax wheels for better stability while towing. It's interior is plush and very comfortable.

I have been so disappointed with this trailer it's unbelievable. This is my first NEW trailer bought 2/10/2018, I have had 2 used ones which were way better built than this 28DBSs. The workmanship and craftsmanship of this trailer is a joke, what an absolute disappointment. Cabinets falling apart because only one screw when 2 or 3 are required. Gas part of Hot water tank won't work , walls already coming apart as well as the ceiling. Cook top won't light must hand light. And the air conditioning will not work properly. Excalibur which is the 1I bought is supposed to come with A Queen size pillow top mattress for the master bedroom we received a piece of krapp mattress so Uncomfortable Definitely not the pillow top plush mattress it was supposed to come with, but to be fair, we don't know if the dealership screwed us on that or the manufacturer. So as you can see , what a disappointment. I will never buy another Heartland Rv again. Sincerely Juan Lete Boise, Idaho

This is a wonderful travel trailer. All beds are comfortable with the additional padding that was added. Spacious area to watch tv. Great seating area for mealtime. There is a decent amount of space for storage inside and out.

We brought it home brand new in March took it to florida for the month of april..first rain we had water along the door side in bedroom we had a list of about 10 6hings in this brand new camper that needed fixed from water leaks to things that's were not properly installed..took it back ,,it took them about a month to get it back,,took it back out a couple of weeks ago more then gulf the thing were not fixed properly first downpour here comes the rain rolling down the wall got video this time flooring is now coming up worried about mold it goes back in two weeks very disappointed with it