Heartland Bighorn Travel Trailer reviews

We bought this RV in Quartszite AZ in January 2017. It rained the week after we got it and all the windows leaked and light in kitchen started coming off ceiling. The 55" tv had to also be replaced during the first 6 months. (Warranty repaired/replaced all.). Carpet started to roll in bedroom and AC thermostat wouldn't shut off. We took in to check this out and service department found that the screws were all coming out of the slide roofs, and eventually would be letting water in and then the roofs would warp, and no telling what other damage could happen. we had no idea this was even happening. It was a good thing that we were having our annual maintenance done and they found this. I contacted heartland factory (since our extended warranty would not cover structural damage. I sent them pictures upon the request of Adam and no one has gotten back to me with a reply. I have contacted them asking for a response and have gotten none. Firstly, be a great idea for all heartland owners to check their screws in the slides. (Factory installed too little of screws to hold the slide roofs on); Secondly, be sure you know structural damage isn't covered (as multiple other items aren't either) on your extended warranty. The $5,000 to repair after only 2 years and not much use is not acceptable. Very disappointed in factory for not following thru. Will post again after we get it back. If you have a heartland big Horn..Please check the roof screws on your slide outs. Report them if they are coming out... Hopefully they will do a ReCALL on this if anyone else is having this issue. Show less