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Heartland Big Horn reviews

1.6 (3 reviews)
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Liveability
1.3
Overall quality
1.0
Floorplan
2.3
Driving/towing
2.3
Factory warranty
1.0

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3 ratings and reviews

Voted most helpful review

Bobby

Reviewed on November 11, 2023

RV reviewed 2023 Heartland Big horn 32 RL view listing

1.8
Heartland is extremely hard to deal with! The island wobbles after trying multiple time with no fix. Wall paper coming off all over the the unit. Won’t fix it! Stay away from this company! Horrible customer service!! Please buy from a different manufacture company. Thank Bob Phoenix Az... read more
Heartland is extremely hard to deal with! The island wobbles after trying multiple time with no fix. Wall paper coming off all over the the unit. Won’t fix it! Stay away from this company! Horrible customer service!! Please buy from a different manufacture company. Thank Bob Phoenix Az
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

William Taylor

Missouri

Reviewed on March 13, 2021

RV reviewed 2020 Heartland Big Horn view listing

1.0
I am sad that I can’t post a review with no stars. The fact that there are huge gaps between the roof and the wall and major leaking, has me nervous towing, or camping in mild weather with any breeze or precipitation. It is not enjoyable to live in or own. My traveling work partner purchased a 6 mon... read more
I am sad that I can’t post a review with no stars. The fact that there are huge gaps between the roof and the wall and major leaking, has me nervous towing, or camping in mild weather with any breeze or precipitation. It is not enjoyable to live in or own. My traveling work partner purchased a 6 month old Heartland Bighorn 5th Wheel from Lazy Days RV in Florida. He started having leaks almost immediately. Long/short of it there is $16K worth of damage, and both the dealer and manufacturer refuse to fix or pay for it. He paid over $55K for this travel trailer, and live in it when traveling for work. Heartland RVs practices poor customer service and are unwilling to stand behind their product. After doing some research I found out this company has a history of doing this to its customers, let’s let them know this is unacceptable. TIA. https://www.facebook.com/ P.S. Heartland has shut down comments on their Facebook page. I purchased a 6 month old Heartland Bighorn 5th Wheel from Lazy Days RV in Florida. I started having leaks almost immediately. Long/short of it there is $16K worth of damage, and both the dealer and manufacturer refuse to fix or pay for it. I paid over $55K for this travel trailer, and live in it when I travel for work. If you could do me a huge favor and go to Heartland RVs Facebook page and leave a comment about their poor customer service and unwilling to stand behind their product I would appreciate it! After doing some research I found out this company has a history of doing this to its customers, let’s let them know this is unacceptable. TIA. https://www.facebook.com/heartlandrv/ I purchased a 6 month old Heartland Bighorn 5th Wheel from Lazy Days RV in Florida. I started having leaks almost immediately. Long/short of it there is $16K worth of damage, and both the dealer and manufacturer refuse to fix or pay for it. I paid over $55K for this travel trailer, and live in it when I travel for work. If you could do me a huge favor and go to Heartland RVs Facebook page and leave a comment about their poor customer service and unwilling to stand behind their product I would appreciate it! After doing some research I found out this company has a history of doing this to its customers, let’s let them know this is unacceptable. TIA. https://www.facebook.com/heartlandrv/ I have pictures, I wish we could attach here.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Rick smiley

Connecticut

Reviewed on January 16, 2021

RV reviewed 2021 Heartland Big Horn view listing

2.0
For the money spent not impressed at all quality of unit is so poor cant believe they would let a product like this out of factory cant get no service say they will call back yea right told dealer to give me and offer on it and take it back will tell people stay away from heartland... read more
For the money spent not impressed at all quality of unit is so poor cant believe they would let a product like this out of factory cant get no service say they will call back yea right told dealer to give me and offer on it and take it back will tell people stay away from heartland
Livability
2.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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