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Heartland reviews

3.3 (942 reviews)
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Liveability
3.4
Overall quality
2.7
Floorplan
4.1
Driving/towing
3.8
Factory warranty
2.3

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Stars Refinement

942 ratings and reviews

Voted most helpful review

Kim Davis

Florida, USA

Reviewed on March 15, 2024

RV reviewed 2021 Heartland Bighorn 3300DL view listing

2.6
I would like to help someone out there shopping for a fifth wheel and they are the fence about a Heartland product. We did a lot of shopping for our first fifth wheel and our mistake was falling for all the “pretty features” rather than shopping for quality and customer service. We were barely tw... read more
I would like to help someone out there shopping for a fifth wheel and they are the fence about a Heartland product. We did a lot of shopping for our first fifth wheel and our mistake was falling for all the “pretty features” rather than shopping for quality and customer service. We were barely two years into our purchase when we started noticing water damage in the slides. We contacted Heartland and after multiple tries to even get someone to respond, we were finally greeted by someone that understood our problem but said there was nothing they could do to help. We even had purchased an extended warranty but again this would not be covered.After having absolutely no luck with Heartland at all we contacted our insurance provider who ended up denying our claim. The repair shop came back with a 65k estimate to repair all three slides. The floors and ceiling are all rotten from water. Mold has also started growing. They proceeded to tell us that it was common especially with units built during the “Covid” timeframe. Since this started I have researched Heartland issues and it seems this is common. They want to blame customers on lack of maintenance which seems to be their way out of taking responsibility for poor workmanship. The repair shop stated to our insurance that our unit has been well maintained but at the end of the day Heartland doesn’t care. I will forever recommend people to steer clear of any company that doesn’t address customer issues and attempt to rectify. Heartland has absolutely zero customer service and it’s just not acceptable. I have a unit that is only a couple years old , that is valued now at approx 65-70k and it has 65k of damage. The worst part is I am still making payments on this rotten piece of garbage and now am retaining services of an attorney to help me with this. Please rethink ever purchasing a Heartland product.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

T&M Fam

Texas, USA

Reviewed on March 9, 2024

RV reviewed 2016 Heartland Gateway 3400SE view listing

3.4
So let’s face it, an RV is basically a cardboard box on wheels. So going into this thing I wasn’t expecting much. Low expectations it’s hard to be disappointed. All of the warranties are bad because even the manufacturers know it’s unlikely they will make it past the first couple ye... read more
So let’s face it, an RV is basically a cardboard box on wheels. So going into this thing I wasn’t expecting much. Low expectations it’s hard to be disappointed. All of the warranties are bad because even the manufacturers know it’s unlikely they will make it past the first couple years. We bought our 2016, used in 2019. So all that being said I will say we were pretty lucky the first few years. We love the floor plan. It’s open, lots of counter top space, the carpet is wearing as expected. Things were holding up. We did replace the faucet after the first 2 years. We did all the things you are supposed to do. Wash, wax, caulked, kicked the tires. Then the inverter went out, ok replaced. Then the batteries, because hey you are supposed to replace every 3 years. Ok they went out we replaced. The air conditioner literally creates ice and kicks it out the vents! Then the gel coat was gone, now delaminating is on us. Of course nothing covered by any insurance. So $10,000 bucks we gotta put into it because no body is going to buy this thing knowing the work that now has to be done. All I can say is if you are looking at an RV expect issues. This is not a house it’s a trailer rolling down the highway likes it’s being hit by a 5.5 earthquack.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Yogi bear

Florida, USA

Reviewed on March 5, 2024

RV reviewed 2022 Heartland ElkRidge 31RLK view listing

1.0
The place we bought this lemon from its no longer in business,the elkridge has got to be the worst remade ,the place we bought it from in Florida are a bunch of fucking liars,the warranty is a bunch of crap,they were suppose to fix ourac that didn’t work from the day we bought it and they said they woul... read more
The place we bought this lemon from its no longer in business,the elkridge has got to be the worst remade ,the place we bought it from in Florida are a bunch of fucking liars,the warranty is a bunch of crap,they were suppose to fix ourac that didn’t work from the day we bought it and they said they would fix it after 6 months,they finally came out and said we’re putting in a new unit but didn’t do jack shit,we are still sitting here in Florida with no ac ,all I can say this place we bought it from in Seminole Florida are a bunch fucking liars
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Tom Deedon

Oregon, USA

Reviewed on February 25, 2024

RV reviewed 2024 Heartland Sundance 262 view listing

2.2
It’s a brand new Rv trailer from bishs rv, I got it home and did a more thorough inspection, several issues, cook top metal railing is bent like it had been dropped before installing, I put a porcelain toilet in it, had several striped holes in the floor with no screws to hold the toilet securely to the... read more
It’s a brand new Rv trailer from bishs rv, I got it home and did a more thorough inspection, several issues, cook top metal railing is bent like it had been dropped before installing, I put a porcelain toilet in it, had several striped holes in the floor with no screws to hold the toilet securely to the floor, windows that are misaligned and won’t latch. Misaligned fridge door, for being brand new they have zero quality control at dealership and heartland.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

George

Georgia, USA

Reviewed on February 8, 2024

RV reviewed 2020 Heartland Sundance 291QB view listing

4.4
We bought our trailer in September of 2020 and have thoroughly enjoyed it. The floorplan was good use of the space available, with a private bunk room for our daughter's that allowed us to let them sleep while we were still up in the camper and a nice outdoor kitchen with a sink. Our only complaint was the sm... read more
We bought our trailer in September of 2020 and have thoroughly enjoyed it. The floorplan was good use of the space available, with a private bunk room for our daughter's that allowed us to let them sleep while we were still up in the camper and a nice outdoor kitchen with a sink. Our only complaint was the small bathroom size, cramped but usable. The only maintenance issues we have had are a couple of loose plumbing connections on delivery and the forward a/c failed last year but that can happen on any camper. No leaks, delamination, or structural issues since and we have taken over 30 trips in the last four years. Been a great camper for us!
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Joyce delrio

Florida, USA

Reviewed on January 26, 2024

RV reviewed 2024 Heartland Corterra Rl view listing

5.0
Love the look saw on Matt’s rv utube colors are amazing. We will go see one in person however the shower is small . Shower should really be larger , maybe move. Washer dryer area . Also not sure type of ac. Whisper quiet is on our list. Overly looks amazing... read more
Love the look saw on Matt’s rv utube colors are amazing. We will go see one in person however the shower is small . Shower should really be larger , maybe move. Washer dryer area . Also not sure type of ac. Whisper quiet is on our list. Overly looks amazing
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Michael Seale

Ohio, USA

Reviewed on January 8, 2024

RV reviewed 2019 Heartland Bighorn Traveler 32RS view listing

2.8
This is the third fifth wheel camper I have had and It is the poorest quality of the three The others were a Dutchmen and a Jayco. This unit has cheap furniture, cheap flimsy wood trim inside that is falling off, the finish on the woodwork is junk and scratches easily. The tires that came on it were chineese... read more
This is the third fifth wheel camper I have had and It is the poorest quality of the three The others were a Dutchmen and a Jayco. This unit has cheap furniture, cheap flimsy wood trim inside that is falling off, the finish on the woodwork is junk and scratches easily. The tires that came on it were chineese junk. the slide outs do not seal tightly when closed. The bedroom slide out leaks water into the floor in the bedroom. I just discovered that the basement storage area has been leaking on the driver side and has rotted the floor out So its probablly been leaking since it was new. The plastic trim around wheel wells is poorly fastened and flaps in the wind going down the road. I will never buy a heartland product again This Camper has not seen heavy use and is falling apart.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Mandy Jones

Oklahoma, USA

Reviewed on January 7, 2024

RV reviewed 2022 Heartland Prowler BH300 view listing

1.2
Bought new, from day one getting it home noticed issues. Poorly made, no cabinet space. Less than a year in and roof leaks, walls stay wet inside and moldy. Heater works when it wants, propane regulator went out the first winter. Oven won’t stay lit. Water pours out the holding tank inlet if the water p... read more
Bought new, from day one getting it home noticed issues. Poorly made, no cabinet space. Less than a year in and roof leaks, walls stay wet inside and moldy. Heater works when it wants, propane regulator went out the first winter. Oven won’t stay lit. Water pours out the holding tank inlet if the water pump is turned on. Oh did I mention no damn insulation at all. Yes I know because the walls stay wet and shag so you can pull behind it and see no insulation. I started calling heartland after I got it, the refuse to fix because I didn’t not coat my RV. I didn’t even have 3 months, why would I need to coat a new RV that wasn’t even a year old? Price of crap trailer and company. Possible lawsuit if you ask me.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Debbie

Georgia, USA

Reviewed on December 30, 2023

RV reviewed 2023 Heartland Cyclone 3714 view listing

2.4
We purchased this rig four months ago and have yet to use it. 10 pages of items that need to get fixed. Finally got it back from dealer ship and had to take it right back. One of slide now comes in crooked. The poor quality is completely unacceptable but of course they have our money so they don’t care.... read more
We purchased this rig four months ago and have yet to use it. 10 pages of items that need to get fixed. Finally got it back from dealer ship and had to take it right back. One of slide now comes in crooked. The poor quality is completely unacceptable but of course they have our money so they don’t care.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

Bobby

Reviewed on November 11, 2023

RV reviewed 2023 Heartland Big horn 32 RL view listing

1.8
Heartland is extremely hard to deal with! The island wobbles after trying multiple time with no fix. Wall paper coming off all over the the unit. Won’t fix it! Stay away from this company! Horrible customer service!! Please buy from a different manufacture company. Thank Bob Phoenix Az... read more
Heartland is extremely hard to deal with! The island wobbles after trying multiple time with no fix. Wall paper coming off all over the the unit. Won’t fix it! Stay away from this company! Horrible customer service!! Please buy from a different manufacture company. Thank Bob Phoenix Az
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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