Heartland 5th Wheel reviews

I would like to help someone out there shopping for a fifth wheel and they are the fence about a Heartland product. We did a lot of shopping for our first fifth wheel and our mistake was falling for all the “pretty features” rather than shopping for quality and customer service. We were barely two years into our purchase when we started noticing water damage in the slides. We contacted Heartland and after multiple tries to even get someone to respond, we were finally greeted by someone that understood our problem but said there was nothing they could do to help. We even had purchased an extended warranty but again this would not be covered.After having absolutely no luck with Heartland at all we contacted our insurance provider who ended up denying our claim. The repair shop came back with a 65k estimate to repair all three slides. The floors and ceiling are all rotten from water. Mold has also started growing. They proceeded to tell us that it was common especially with units built during the “Covid” timeframe. Since this started I have researched Heartland issues and it seems this is common. They want to blame customers on lack of maintenance which seems to be their way out of taking responsibility for poor workmanship. The repair shop stated to our insurance that our unit has been well maintained but at the end of the day Heartland doesn’t care. I will forever recommend people to steer clear of any company that doesn’t address customer issues and attempt to rectify. Heartland has absolutely zero customer service and it’s just not acceptable. I have a unit that is only a couple years old , that is valued now at approx 65-70k and it has 65k of damage. The worst part is I am still making payments on this rotten piece of garbage and now am retaining services of an attorney to help me with this. Please rethink ever purchasing a Heartland product. Show less

So let’s face it, an RV is basically a cardboard box on wheels. So going into this thing I wasn’t expecting much. Low expectations it’s hard to be disappointed. All of the warranties are bad because even the manufacturers know it’s unlikely they will make it past the first couple years. We bought our 2016, used in 2019. So all that being said I will say we were pretty lucky the first few years. We love the floor plan. It’s open, lots of counter top space, the carpet is wearing as expected. Things were holding up. We did replace the faucet after the first 2 years. We did all the things you are supposed to do. Wash, wax, caulked, kicked the tires. Then the inverter went out, ok replaced. Then the batteries, because hey you are supposed to replace every 3 years. Ok they went out we replaced. The air conditioner literally creates ice and kicks it out the vents! Then the gel coat was gone, now delaminating is on us. Of course nothing covered by any insurance. So $10,000 bucks we gotta put into it because no body is going to buy this thing knowing the work that now has to be done. All I can say is if you are looking at an RV expect issues. This is not a house it’s a trailer rolling down the highway likes it’s being hit by a 5.5 earthquack. Show less

The place we bought this lemon from its no longer in business,the elkridge has got to be the worst remade ,the place we bought it from in Florida are a bunch of fucking liars,the warranty is a bunch of crap,they were suppose to fix ourac that didn’t work from the day we bought it and they said they would fix it after 6 months,they finally came out and said we’re putting in a new unit but didn’t do jack shit,we are still sitting here in Florida with no ac ,all I can say this place we bought it from in Seminole Florida are a bunch fucking liars Show less

Love the look saw on Matt’s rv utube colors are amazing. We will go see one in person however the shower is small . Shower should really be larger , maybe move. Washer dryer area . Also not sure type of ac. Whisper quiet is on our list. Overly looks amazing Show less

This is the third fifth wheel camper I have had and It is the poorest quality of the three The others were a Dutchmen and a Jayco. This unit has cheap furniture, cheap flimsy wood trim inside that is falling off, the finish on the woodwork is junk and scratches easily. The tires that came on it were chineese junk. the slide outs do not seal tightly when closed. The bedroom slide out leaks water into the floor in the bedroom. I just discovered that the basement storage area has been leaking on the driver side and has rotted the floor out So its probablly been leaking since it was new. The plastic trim around wheel wells is poorly fastened and flaps in the wind going down the road. I will never buy a heartland product again This Camper has not seen heavy use and is falling apart. Show less

We purchased this rig four months ago and have yet to use it. 10 pages of items that need to get fixed. Finally got it back from dealer ship and had to take it right back. One of slide now comes in crooked. The poor quality is completely unacceptable but of course they have our money so they don’t care. Show less

Heartland is extremely hard to deal with! The island wobbles after trying multiple time with no fix. Wall paper coming off all over the the unit. Won’t fix it! Stay away from this company! Horrible customer service!! Please buy from a different manufacture company. Thank Bob Phoenix Az Show less

Our toy hauler is a beautiful camper but lots of problems. Both decks have cracked and could cause terrible damage to a human falling through. We repeatedly took our camper back to the dealership with lots of complaints that were never repaired. At the beginning, we had several lights that didn’t work, the TV port doesn’t work, one propane tank doesn’t work, and here we are now facing the cheap material peeling off all of the recliners. I probably could go on and on, but I would never recommend Camper to anyone. Right now I’m dealing with the toy hauler deck that has hardly ever been used soft and rotten and splitting the outside of the camper. The side deck is doing the same thing. I have searched class action lawsuits with no luck. Show less

Great RV. Well built and the Arctic package is nice in Maine. Wish mine had a generator but has a spot for the hook up in the forward storage compartment. Height is nearly perfect for my new body style f-250 where some other campers rode too nose high due to the suspension. Show less

Have had a number of leaks all factory warranty things support has been terrible have had my AC out for a couple months have had a hard time getting it resolved am still waiting for repairs and have had no resolve going to hire a lawyer Show less