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Grand Design Reflection Travel Trailer reviews

3.9 (86 reviews)
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Liveability
4.1
Overall quality
3.4
Floorplan
4.4
Driving/towing
4.1
Factory warranty
3.2

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Stars Refinement

86 ratings and reviews

Voted most helpful review

Kim Greenfield

New Jersey, USA

Reviewed on April 2, 2024

RV reviewed 2018 Grand Design Reflection 297RSTS view listing

4.6
We love our 297! It is extremely comfortable and spacious, from the multitude of large windows with the heated, massage recliners in the livingroom to the queen size traditional mattress in the bedroom. On cold mornings it is wonderful to make a cup of coffee or tea and sit in front of the...read more
We love our 297! It is extremely comfortable and spacious, from the multitude of large windows with the heated, massage recliners in the livingroom to the queen size traditional mattress in the bedroom. On cold mornings it is wonderful to make a cup of coffee or tea and sit in front of the fireplace as you plan out our day. Of course, if you prefer, you can just turn up the heat to feel warm and toasty throughout the unit. The kitchen has everything you need! Plenty of counterspace with a large sink with gooseneck faucet and sprayer is adequate for anything you want to wash or prep. We travel for weeks at a time and have adequate space in the refrigerator, freezer and cabinets for all of our meals. The indoor stove/oven and the outdoor propane stove are very convenient. The microwave/convection oven is fabulous for preparing quick meals. There are also a lot of electric outlets for any convenience appliances you use. The wood dining table and 4 separate chairs are very comfortable and can be used in the living room or outside when you have a lot of guests to seat. Both the table and two of the chairs have smaller spaces for storage. The bathroom is spacious and there is plenty of storage for towels, personal products and cleaners. The glass shower doors are easy to clean and make the space feel open. Sitting outside surrounded by nature under the awning watching sports or movies on the TV, or listening to music from the outdoor speakers with drinks in the small refrigerator just a couple feet away is incredibly relaxing. The basement passthrough holds a lot of equipment and is easy to access.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Ilona Ruth Zoldos

North Carolina, USA

Reviewed on April 2, 2024

RV reviewed 2024 Grand Design Reflection 297RSTS view listing

3.2
This is my second GD trailer. Upgraded from an 2019 Imagine which was poorly made. Many screws stripped on side panels and skirting. Put together with Gorilla tape to get home. Trailer just out of warranty so all repairs out of pocket. Now have 2024 Reflection 297RSTS. Very easy to pull. Better...read more
This is my second GD trailer. Upgraded from an 2019 Imagine which was poorly made. Many screws stripped on side panels and skirting. Put together with Gorilla tape to get home. Trailer just out of warranty so all repairs out of pocket. Now have 2024 Reflection 297RSTS. Very easy to pull. Better construction than the Imagine except the latch to hold shower door very flimsy. Came loose during travels and glass doors shattered. AWNING MOUNTED TOO LOW. Sharp corners of slideout cutinto awning when being extended or retracted. Had to contact NC State attorney General office before GD would answer any emails. No resolution yet, Took away outside lighting replaced with speakers. It is so dark you can not see stairs at night.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Jack Hinson

South Carolina, USA

Reviewed on December 9, 2023

RV reviewed 2023 Grand Design Reflection 310MKTS view listing

3.8
My wife and I purchased our Grand Design Reflection on 11/14/23 form Brown's RV Superstore in Mabee S.C. This is our permanent home now. So far so good. The problem has been attitude dealing with customer service at Grand Design. We have only rolled out our awnings three or four times and the main...read more
My wife and I purchased our Grand Design Reflection on 11/14/23 form Brown's RV Superstore in Mabee S.C. This is our permanent home now. So far so good. The problem has been attitude dealing with customer service at Grand Design. We have only rolled out our awnings three or four times and the main awning has a tear in it. I sent pictures to the dealership and was told to contact Grand Design. My wife called and talked to Davida Horner and she was very rude to my wife. Then I talked to Davida Horner and she was very rude and short with me. I'm sure the seventy thousand dollars we spent is not a big thing to a company this size but that's a lot of money to us. Davida Horner did not try to help in any way. We kinda thought maybe they would kinda give us a little help but no. I thought I would just voice my opinion about another time dealing with customer service. Thanks, Jack Hinson
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

steve pitner

Reviewed on July 27, 2023

RV reviewed 2020 Grand Design Reflection 315RLTS view listing

5.0
What an awesome floor plan on this trailer. I just upgraded from an Intech Sol Horizon which I loved but was too small for my needs. I couldn't be happier choosing the Grand Design Reflection, it's a home on wheels and a beautiful one at...read more
What an awesome floor plan on this trailer. I just upgraded from an Intech Sol Horizon which I loved but was too small for my needs. I couldn't be happier choosing the Grand Design Reflection, it's a home on wheels and a beautiful one at that.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Lois Fremont

Reviewed on July 23, 2023

RV reviewed 2019 Grand Design Reflection 313RLTS view listing

1.6
We brought a Lancer travel trailer in 2019. I will never buy Lance trailer again. We have a lemon it has broken down 10 times. And we wait for parts for ever. It’s in the shop again waiting on parts. They had for a month. If you are thinking of buying a lance run don’t walk they are...read more
We brought a Lancer travel trailer in 2019. I will never buy Lance trailer again. We have a lemon it has broken down 10 times. And we wait for parts for ever. It’s in the shop again waiting on parts. They had for a month. If you are thinking of buying a lance run don’t walk they are garbage.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Alysha Meadows

Reviewed on October 27, 2022

RV reviewed 2022 Grand Design Reflection 311BHS view listing

2.0
We are on a 2022 grand design 321BH. We have owned our RV for six months and currently have a leak in the main bathroom that leaks water on the floor for unknown reason. We have had a leak under the sink that leaked water all over the kitchen. We have a leak in the second bathroom on the flange...read more
We are on a 2022 grand design 321BH. We have owned our RV for six months and currently have a leak in the main bathroom that leaks water on the floor for unknown reason. We have had a leak under the sink that leaked water all over the kitchen. We have a leak in the second bathroom on the flange that connects the toilet to the sewer. The leak in the second bathroom leaked sewer water all over under the trailer. The trim around the tip out is coming off. The air conditioners make a clicking noise when running . The thermostat does not read accurately.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Z auldridge

Reviewed on October 14, 2022

RV reviewed 2021 Grand Design Reflection 297RSTS view listing

3.0
Beware of the pretty picture. Nice living and kitchen area with a USELESS FURRION electric fridge! Draws ALLL the power , runs all night and VEEY LOUD. The back wall ices up. A complete joke that customer service wont stand by! Bathroom , nice design with the CRUMMIEST little sink with a flat...read more
Beware of the pretty picture. Nice living and kitchen area with a USELESS FURRION electric fridge! Draws ALLL the power , runs all night and VEEY LOUD. The back wall ices up. A complete joke that customer service wont stand by! Bathroom , nice design with the CRUMMIEST little sink with a flat bottow that doesnt drain. Replaced the clean out pulls after ONE use as they We're not installed properly and broke after the 1st use. The extra hook up diagram is a great idea and seems to work fine. The bedroom is ridiculous who designs a bed with a curved headboard and puts a shelf where your head supposed to be. The light switches throughout the coach make no sense they are in random places and there are bright green laser beams on the phone chargers one of which is aimed right at your forehead when you're laying down in bed. The reading lights as they called them in the bedroom are ridiculous they're bright there are no or no dimmers on any of the lights throughout the coach they are all too bright if you can find the switches for them at all. They put a shelf right where your head is supposed to be we're not that tall we're under 6' and we still hit our head on the stupid thing and try making that bed not possible with one person. The cabnetry is extremely cheap , who puts in cabinets with no dividers so that when you're driving things go from one side to another. It's like they expect you to upgrade everything on your own when I called for help on the refrigeration issue they refused to stand by it and just said that's the one they chose and that's what theyre using. the solar power panel that they sell for it is a joke it doesn't power it for 5 minutes. And then there's the awning don't even bother using it , it's the cheapest piece of garbage, you might as well fold out a strip of seran wrap and watch it blow in the wind, it doesn't roll back evenly either. They shortcut it in every possible place they could I'm sure everybody on the planet would be way happier to spend $5000 more or even $10000 more to have a quality product this thing is a piece of garbage don't bother it's only worth 50% of its value when you Drive off the lot if you're even lucky enough to get that much. There's also an exterior kitchen which is another thing that's a pretty picture that's completely useless none of it works all it did was take away cabinet space from the inside. And once again it was the worst customer service we've ever had! All the woman was concerned with was getting the last word and saying that they weren't covering anything. They put it together the way they wanted it and tough luck is pretty much what I got. Do not buy this rig it's awful!!!!!!
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Glenn Akins

Ohio

Reviewed on May 27, 2022

RV reviewed 2019 Grand Design Reflection 312BHTS view listing

4.8
We have loved our 312bhts. The quality of the trailer is superior to other brands we have owned. If you get a chance I recommend going on the manufacturing tour to see the attention to detail that is put into each coach. We have had great warranty support from both the factory and the extended...read more
We have loved our 312bhts. The quality of the trailer is superior to other brands we have owned. If you get a chance I recommend going on the manufacturing tour to see the attention to detail that is put into each coach. We have had great warranty support from both the factory and the extended warranty company. With that being said we haven't had anything major that needed repairing such as the slide-outs, frame, electric, or plumbing but the minor repairs have been handled to my satisfaction. We love the floor plan, enough room for our 3 kids and our 2 four-legged friends. I would definitely recommend both this model (floor plan) and the manufacturer.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
5.0
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Voted most helpful review

George Kohut

Arizona

Reviewed on May 2, 2022

RV reviewed 2016 Grand Design Reflection 313RLTS view listing

4.8
I spent a lot of time in the RV between travels and I found it very comfortable to live in throughout the year. The slide outs provide a lot of room so you don’t feel closed in during the evening. It has all the amenities person or family would need for trips. I now have made a transition to a...read more
I spent a lot of time in the RV between travels and I found it very comfortable to live in throughout the year. The slide outs provide a lot of room so you don’t feel closed in during the evening. It has all the amenities person or family would need for trips. I now have made a transition to a more permanent location to live.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Amy S

Pennsylvania

Reviewed on April 9, 2022

RV reviewed 2022 Grand Design Reflection 312BHTS view listing

5.0
We upgraded from a much lower quality camper to this one and there’s no comparison. The quality and workmanship of the trailer from top to bottom is remarkable. Solid wood cabinets, residential refrigerator and freezer, 4 seasons living … I could go on and on! The kids’ bunk room has plenty...read more
We upgraded from a much lower quality camper to this one and there’s no comparison. The quality and workmanship of the trailer from top to bottom is remarkable. Solid wood cabinets, residential refrigerator and freezer, 4 seasons living … I could go on and on! The kids’ bunk room has plenty of room for our 3 pre-teen/teens. We opted to replace the theater seating with another pull out sofa for our kids to be able to invite friends for the weekend. On rainy weekends, the 5 of us have had plenty of room in the “living room” area to spread out for a family movie night. The customer service from Grand Design has been excellent. Even the manuals that came with the camper are well-planned out - we have the serial numbers, models and contact information for every part of the camper all in one place for easy access. We barely had a manual with our previous camper and it was also bought brand new! If you have kids or grand kids and you’re looking for a travel trailer that will allow you easy trips to make memories with, I highly recommend the Grand Design Reflection 312BHTS.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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