Grand Design Momentum 5th Wheel reviews

We lived in our 395 for 10 months and it was amazing. Our kids loved it. Floor plan was perfect for family of 5. Nice living room layout. Grand design was exceptional quality. As we traveled across the US we heard story after story of poor quality rvs. Grand design must be the best. I felt so blessed we bout this rig. It held up so well! Show less

Where to begin. After one day old it’s back at the dealership for warranty. The oven needs to be replace. The refrigerator doesn’t work so it needs to be replace. The microwave comes on by itself so it needs to be replaced. The fuel station tank is cracked so contaminants and water got inside the tank so it needs to be replaced. Fuel lines of generators clogged up. No help from Grand Design. Brand new trailer. I had it one day now it sits at the dealership while I make payments. Grand Design is absolutely no help. Don’t buy a Grand Design Trailer. Run away from it as fast as you can. What a nightmare. The list goes on and on. Grand Design is Trash. Show less

We have taken some amazing trips. We love our fifth wheel. I can't say anything bad except we have to sell. It's a beautiful fifth wheel toy hauler. Grand Design Momentum pays attention to detail. We have made awesome memories and now we need to pass it on Show less

This model has upper living room with a big screen 60 inch tv entertainment center. Great to take your motorcycle out of garage and go for ride. Come home and barbecue and relax on the water. Store your boating supplies in many storage locations and additional ice machine and additional refrigerator outside for entertainment. The best rv on the market without any doubt Show less

I loved this fifth wheel. It is very classy and very well made. It is huge so my only advice is watch other drivers and going in and out of lanes, otherwise you will get stares upon stares. People will ask for tours of your unit and of course questions about the outdoor back porch. That is always a conversation piece. Show less

We are so unhappy with this rv. 4 years, 2 pin boxes, a new controller, brakes failed 3 times, brake wiring melted hydraulic system, and now broken down in Georgia with a broken leaf spring on a 2018 camper. Shame on you Grand Design! Show less

We've had a number of issues, not real sure if this is normal with RV's but it's been frustrating. We've had an awning motor go bad, shower door leak, front two jacks replaced, generator issues, the undercarriage totally coming down, regulator on LP replaced, refrigerator needing to be "reset", we added a rear camera which the monitor worked maybe a year and most recent our living room furniture literally is peeling away. The vinyl used was about as cheap as they could possibly have chosen. I've been told they've since changed to an upgraded fabric. From what I've been told RV's are made as cheap as possible and we should just accept it or not be RV-ers... We love the RV life and are not willing to give it up just yet. Show less

Purchased our 2021 Grand Design Momentum from RV One in Fort Myers FL. Ordered it custom paint with every option. Arrived later than promised. Took on first trip and what a nightmare! Water leaking in trailer, compartments, compartments don’t lock, outside stereo has only one working speaker, outside subwoofer makes a ringing sound, that’s it, can’t separate volume from inside and outside, pocket doors finish peeling off, front door frame not in even, huge gap around the frame, drawers don’t close even, black tank won’t completely flush, and SO much more. I have photos and videos to prove all this and have sent to Grand Design. Yet, we still have a poorly designed and non working fifth wheel! We paid over 100,000.00 for this and purchased because they advertise the Best PDI, Pre Delivery Inspection, in the industry. Obviously this is NOT true. No one could of inspected this unit before they shipped to selling dealer. We have taken on vacation 3 weeks total and the rest of the time it is at RV One waiting repairs! We planned on living in this unit and now have to wait until it’s livable. It is a crime to sell these at top dollar and sell inferior trailers. I will Never but another Grand Design in my lifetime! I am contacting Attorney General to see what can be done. Anyone else having same problems, we can get a Class Action Lawsuit? It’s under warranty and we even purchased 7 year extended warranty. Yet, here we are waiting months for repair and even radio was back ordered! RV One in Fort Myers is not helpful at all. Service is deplorable! It sits for months with them not working on it. A warranty claim has not even been opened on it! What are they doing, waiting for warranty to run out? I would highly suggest NOT purchasing a Grand Design RV and not using RV One!!! Everyone wants to blame Covid for holding things up. If Grand Design actually did pre delivery inspections, we would not be going through any of this! Both companies get your money and then could care less! Hoping at least others read and save the mistake we did. Show less

Asking all friends and family to share this post *PLEASE HELP* We need this to go viral. Do not go to Campers Inn of Tucker GA!👎🏻👎🏻 We had first seen the fifth wheel camper that we loved at an Atlanta RV show about 2-3 years ago. We met the person that had designed the layout for the company. It was Campers Inn that had it at the show Forward to March 2020. We went to look at the camper again and worked with a salesman on the details. We needed to sell our house first and planned to become full time RVers. We sold our home and needed to be out by 4/22. We ordered our Grand Design Momentum 376 THS-R the end of April. We were told by the salesman that it takes 6-8 weeks for delivery. Due to Covid-19 the company would start manufacturing again the first week of May. We had to rent a house from a friend while waiting as we have two dogs and were only looking for something for 6-8 weeks, so we thought. After waiting the 6-8 weeks we called the salesman to see what was happening. After no call backs or responses to emails my husband called the sales manager. He said he’d look into it and get back to us. Nope! Not a word. We felt we deserved to know what was going on with our $126,000 unit. Where was it! When should we expect it? Finally the salesman called and said it would be in sometime between July 1-7. We started to plan on campsites to put it in figuring we would have it by 7/6-7 after the holiday weekend. So, the 7th came and no RV. We had to pay to cancel the campsite and also pay for rent as we were still in the house. We were told the 8th, but that Campers Inn needed 3 days to go through it, so we could get it on the 11th. New campsite reservations made and Oh also new appointments made to register vehicles in Florida. The date was delayed due to Covid-19 and delayed again due to a shortage of tractor trailer drivers, right! Paid to cancel campsite again and got new DMV appointments! We actually ended up getting it on 7/15 and dropping it off at another business to put the stackable washer and dryer in as they were $1,000 less than what Campers Inn was charging. During the waiting period for the RV we were told by the salesman that it may not have the camera system we asked for as the plant was out of parts and couldn’t hold up the production line. It did end up having the camera system and after much bitching, Campers Inn hooked it up free of charge. During the 2-3 hour walk through we noticed some issues with molding pieces not on or half hanging off. The person doing the walk through told us the repairs would be made, but he had been told to go through it quickly during their inspection. Really? The manufacturer and the dealer “supposedly” take days to go through the units to be sure everything is good to go, or so we were told!😏 So we waited for those to all be fixed! After living in it for a week we found many issues. Some small and some major. My husband called Campers Inn customer service a number of times, no call backs! He called Grand Design and got a case number and was told all issues would be covered. After many calls to Campers Inn, a serviceman gave us an appointment to bring it in. We were only back in town for 2 days. The day before the appointment the service manager called my husband and canceled the appointment. He went off on my husband and asked him who was paying for the work? He told my husband he cannot just tell them when we want an appointment and that with warranty work it would be at least 2 weeks before they could get us in. He then basically told my husband to take it somewhere else. Our solar system that we paid extra for is not working, our surround sound which was extra is not working, the door isn’t latching, a side compartment doesn’t lock, the toy hauler ramp could kill someone when it comes down and is not spring loaded to come down slow as it is supposed to, there is a piece missing on the arm of one awning, the One Control panel that runs everything is froze up, thankfully my husband can run it from his phone, the bedroom air conditioner sounds like a freight train when it comes on. The bed spread had a huge stain on it we noticed in the walk through so we are supposed to get another one. Apparently whatever was leaking soaked the memory foam mattress too and after 3 nights of sleeping on it, it had a huge dipped indentation where I was laying. We threw it out and put a new queen mattress in. Now we need a step stool to get up on it! Our retirement dream has turned into a nightmare. No one at Campers Inn will help us. They were all sooo nice before we got it. We are 2 weeks in now and searching for a mobile technician to come help. We have one, but we will have to pay up front and get reimbursed from Grand Design. Ridiculous! We have offered to bring it to the manufacturer in Indiana to get it fixed and we were told they wouldn’t be able to get us in until sometime in September.I wish we had read the reviews on this design! Show less

Grand Design forgot to put sleeves on slide out on edge of flooring on kitchen. The pressboard is frayed. Of course I didn’t notice there wasn’t a sleeve on the end until I noticed it fraying. (I keep my unit in a shop so it took some time for it to start fraying on edges) Now I have to pull all the appliances and replace the floor out of pocket and the only thing grand design is going to do is send the plastic pieces. Susan with Grand Design blames me for not noticing the sleeves were on there. What a joke! I bought this unit brand new and the dealer or Grand Design should have inspected thoroughly not the customer. That’s why I buy new. We have had multiple issues including the couches cheap upholstery peeling (another issue they are unwilling to resolve or stand behind) When it comes to buying from Grand Design forget about your warranty it is useless. They point fingers instead of accepting responsibility. I understand that it will cost me more money to fight this but I am looking for an attorney today just to make them stand behind this $100k mistake I made in trusting this manufacturer. If anyone knows attorneys that are familiar with cases like this please DM me. I will see this through no matter the cost. It’s principal at this point. Show less