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Floorplan

Grand Design Imagine XLS 22MLE reviews

3.9
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Liveability
4.0
Overall quality
3.0
Floorplan
4.8
Driving/towing
4.5
Factory warranty
3.0

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4 ratings and reviews

Voted most helpful review

David Engelkes

Texas

Reviewed on 2021-03-10

RV reviewed2021 Grand Design Imagine XLS 22MLE

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2.0
When I received my unit and set on the lot the water didn’t work (bad wire connection) the recliner trip cable assembly fell apart, there was a water leak at the on board pump took 3weeks to find I now have mold and mildew underneath diinet aseat by bathroom. Refrigerator stop cooling, paid $150.00 for service call to repair was working for 2 days then quit again. Service check and determined it was beyond repair, a new one was ordered, it’s been 8days and have not received a-delivery date. iI live in this unit. Service from Ron Hoover and Grandesign is terrible
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
...
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Voted most helpful review

Sandy

Illinois

Reviewed on 2022-05-28

RV reviewed2021 Grand Design Imagine XLS 22MLE

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5.0
Mike husband and I absolutely loved everything about our Grand Design Imagine Travel Trailer. It was the perfect balance of big enough for all of our needs and comforts and small enough to pull with our Durango and to fit at every campsite. The features and quality are top of the line. It was perfect for us.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Melinda Hotchkiss

Pennsylvania

Reviewed on 2021-07-30

RV reviewed2021 Grand Design Imagine XLS 22MLE

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3.4
We purchased our grand design imagine at Colton RV in Hamburg, New York. Got home and the refrigerator does not work, we find a crack on the kitchen counter, and a large gap in the corner wall be the bed. Colton RV will not return our phone calls. We called Grand Design and after being on hold for over an hour we talked to Stephanie, she gave us permission to go to an unauthorized dealer to get it fixed. We need a new refrigerator, the one in there is not repairable. Local dealership emailed Stephanie what the problem with the refrigerator is. Called Stephanie 2 days later she said she will get a refrigerator ordered but they may be on backorder, she will email us the next day. 2 days later we call again, on hold for over an hour again to find out she is off today. Of course it’s Friday. We are supposed to leave for a three week vacation with our camper in 12 days. We are on hold right now trying to find out from someone other than Stephanie if a refrigerator has been ordered or not. Very poor customer service so far. It has been 6 phone calls to Colton RV within the past week and no return phone calls back. We will be checking to see if there is a lemon law with an RV like there is with automobiles.
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
...
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Voted most helpful review

Marty McCarthy

Ontario

Reviewed on 2021-07-19

RV reviewed2021 Grand Design Imagine XLS 22MLE

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5.0
This is my 3rd trailer and is easily the best built, best laid out and most user friendly of the three. It is the perfect couples trailer and feels huge inside. It tows perfectly and is just really sexy. I would highly recommend this trailer to anyone looking the perfect couples trailer you can fit in your driveway and tow with a small pick-up truck or mid size suv.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
...
Helpful (10)

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