This unit was a nice upgrade from our previous Jayco in size, appearance, and overall quality. This was expected in the substantial price difference.
The higher price however, demands higher expectations.
The trailer is very comfortable and has provided solutions to the needs we were seeking.
For the price, I expected more from the initial quality. Some of the issues we have experienced in the first 6 months: Recliners' base screws were all pulled out and unit was not secured. Sawdust in almost all cabinets and in corners of unit. A few nail pops. Propane detector "end of life" error. Grey water leak somewhere under shower, below floor. Scratches on door frame from fold in steps. Grease hub seal missing from spare tire. 2 stripped lug nuts. Storage drawer latches not holding drawers closed in travel. Toilet not secured properly to the floor.
All of these were addressed through dealer who worked with Grand Design. Everything was covered as expected. Overall there were no major issues and we expected to have a few problems. Several really should have been caught by the dealer.
The only design flaws we have seen so far are fairly minor. The glass media cabinet seems too heavy for the latch and falls open during travel. GD has metal cabinet door handles directly under this glass door. We cover the handles with foam to prevent a disaster. The heat/massage controls on the recliners are too sensitive. Simply placing your palm on the unit turns the controls on. Most people do this every time you get up. Water heater is in a really inconvenient place and requires a frustrating process to access. Winterizing panel is in a great spot in the pass through storage area, however, the cover is secured by at least 10 small screws that could easily be replaced by 2 latches. For the price, I think GD should be using Good Year Endurance tires, although the quality of the Westlake tires on the unit have so far been impresive and they came with very good free roadside coverage. Tank valves seem a bit too far back under the unit to reach easily, although they are well protected.
Quality of the hardware, cabinets, counters, furniture, construction, fixtures, etc. is excellent. Interior and exterior design is very nice and storage is well thought out.
Overall, we are happy with the purchase and will probably stay with Grand Design if we don't experience any major issues related to the manufacturer after year one.