I have had issues with this van (Thor Tellaro 20KT, class B RV) from the beginning when I bought it in November 2020 until the present time (Feb 2021) . First off this van went through (supposedly two (2) inspections) prior to purchasing the RV. If it did, who did it and was their any quality assurance on ...
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I have had issues with this van (Thor Tellaro 20KT, class B RV) from the beginning when I bought it in November 2020 until the present time (Feb 2021) . First off this van went through (supposedly two (2) inspections) prior to purchasing the RV. If it did, who did it and was their any quality assurance on these inspections. (Rhetorical questions) I am so frustrated and over $100,000 lighter. I heard all the horror stories, from the sales people that sell these things to the problems and issues you experience with RV’s in general, and I get it if these problems started a couple of years down the road (no punn intended ) however, they started from day one and I will take ownership on the fact that I should have done more due diligence in the research and the inspection of this vehicle, I was just excited , I retired from the military and I wanted to get my own RV to drive around this beautiful country since I spent most of my time overseas. Neither here or their the RV has been in the shop longer then I have had it and it still has major issues. We are on our fist trip and I have had to tape and rigged up stuff , just to try and get it back to California. This vehicle just to name a few has lights flickering, noises and rattling that should not be happening, to include , nuts are missing, the side window fell out, water is leaking. It won’t hold propane, the tires won’t stay inflated correctly, the bed broke the first night we laid in it. Again this is just to name a few, please I just want a vehicle that starts off with zero issues and problems. If things happen down the road, I could deal with that, however, this is to much to soon. At first I took my frustrations out on Giant RV (in Colton) the place where I purchased this from, and they were totally wrong on selling me this knowing EVERYTHING was wrong from the jump street, in my next breath I will say that I am fortunate that I have an amazing service manager (Tom Decker) because with out him this process would be even that much more painful, and I will add that I have the GM of Giant RV Mike Jacque that stepped in to get things moving. However, they could just do so much, I am requesting that Thor supplies me with an RV that is problem free and in 100% operating condition and trouble free.
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