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Genesis Supreme Toy Hauler reviews

3.7 (6 reviews)
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Liveability
3.8
Overall quality
3.3
Floorplan
4.3
Driving/towing
4.7
Factory warranty
2.5

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6 ratings and reviews

Voted most helpful review

Steve

Reviewed on July 15, 2023

RV reviewed 2021 Genesis Supreme Sandsport 2314 view listing

2.6
This trailer should have NEVER left the factory in the condition it’s in!! The CEO of Genesis Supreme, Pablo touts “Quality and customer service “ on their web site, but this trailer has zero quality and this customer ain’t satisfied!! From the get go the shower leaked like a sieve, th... read more
This trailer should have NEVER left the factory in the condition it’s in!! The CEO of Genesis Supreme, Pablo touts “Quality and customer service “ on their web site, but this trailer has zero quality and this customer ain’t satisfied!! From the get go the shower leaked like a sieve, the bathroom sink leaked, the kitchen faucet leaked, the furnace doesn’t work (still doesn’t after being into the dealer 4 times), the cupboard doors and the drawers were warped and had to be replaced, the bed caved in while we were sleeping one night and my wife and I ended up in the cargo storage bay, it was made of 1X2 and staples!!! Now the roof material is coming off and Genesis just said contact the roof material manufacturer, and when I did and sent photos of the issue, they said Genesis cut the material too short so now it’s pulling away from the sides!!! Genesis still refuses to repair it!!! If you looking at a Genesis Supreme, don’t walk away, RUN AWAY!!! Pablo is full of crap!! The only thing he cares about is getting your money, and then you’re on your own!!!!
Livability
2.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Manuel beltran

California

Reviewed on April 25, 2021

RV reviewed 2021 Genesis Supreme Powerlite 2414LE view listing

5.0
Interested in this toy hauler I’m in Hemet please contact me at my email would love to go see it if possible Monday after work we been searching for one for quite a while and we love the one we seen at your place thank you for your time... read more
Interested in this toy hauler I’m in Hemet please contact me at my email would love to go see it if possible Monday after work we been searching for one for quite a while and we love the one we seen at your place thank you for your time
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Thomas Simko

Arizona

Reviewed on August 28, 2018

RV reviewed 2019 Genesis Supreme Genesis 33CK view listing

3.6
(We got a lemon) Dear Michelle, As you know we purchased a 27FS from Rowley White in AZ(Mesa Store). (Nancy Simko my wife purchased it out of the Mesa Store).This was in May of this year. We thought we bought a high quality toy hauler but a lot of things have come up to consider our purchase a mistake.... read more
(We got a lemon) Dear Michelle, As you know we purchased a 27FS from Rowley White in AZ(Mesa Store). (Nancy Simko my wife purchased it out of the Mesa Store).This was in May of this year. We thought we bought a high quality toy hauler but a lot of things have come up to consider our purchase a mistake. Window covering not secured at bottom. (We fixed it) Door would not lock on masterbedroom (We fixed it.) Window at back of toyhauler has metal piece to open and close window. It came completely off. (Why is it glued on, what a cheap window. (In all my years of construction how can a window be put together with only silicone caulking) No metal attachments or screw or anything) A perfect example of how this toy hauler was cheaply made, considering how much we paid. Screen door improperly aligned creating large gash in metal framing. Lower panel under door pop loose, was cut improperly. We fixed it as good as possible. Floor delaminating in bathroom, bedroom and near doorway. (We have been told there is nothing you can do as the entire floor is one complete membrane. If you cut it it will compromise the waterproof aspect of the flooring. How are you to fix it if all the construction was built on top of it; Now we have a water leak coming from hot water source under kitchen sink. We had a 2003 Fleetwood Jamboree for over 15 years and never had issues as many as this. This toyhauler was made without proper oversight which has resulted in many defects. Now the dilemma is we cannot take this toyhauler to get it fixed as we have it as a work/play home in San Diego for your business. We live in Gold Canyon AZ. It will be interesting to see what we are instructed to do with no concern for our inconvenience. We cannot bring back the Toyhauler to AZ as we are in San Diego and the closest other place is Temecula. Sorry to bring you this bad news and I held off thinking it was just minor issues. It has become greater than this. My boys told me we bought a piece of crap. Another note: Was promised two filled propane tanks of propane, was told later some stores cant do that. (Excuses) Not a good experience. Thomas Simko
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

Laurie will

Arizona

Reviewed on August 8, 2017

RV reviewed 2017 Genesis Supreme Genesis Supreme 34GS view listing

3.6
Absolutely don't buy a Genisus!! We've had ours for several months and still can't get issues fixed that we saw on our walk through at purchase. It's back in the shop for the second time, this time for the generater. The dealer can't get Genius to return their calls. We're making payments on a toy hauler we... read more
Absolutely don't buy a Genisus!! We've had ours for several months and still can't get issues fixed that we saw on our walk through at purchase. It's back in the shop for the second time, this time for the generater. The dealer can't get Genius to return their calls. We're making payments on a toy hauler we don't even have because it's at the shop.
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Paul Hughes

Arizona

Reviewed on June 7, 2017

RV reviewed 2016 Genesis Supreme Genesis Supreme 19SS view listing

3.4
Run, find another brand. Warranty - you will have to work at getting Genesis to call you back let alone honor their warranty. They only want to talk with dealers, and not all dealers will warranty Genesis unless you buy from them. After and if you get them to approve warranty work in my case replace fuel sen... read more
Run, find another brand. Warranty - you will have to work at getting Genesis to call you back let alone honor their warranty. They only want to talk with dealers, and not all dealers will warranty Genesis unless you buy from them. After and if you get them to approve warranty work in my case replace fuel sender unit and A/C you will have to have service provider get with component provider to issue part(s) as Genesis will be of zero help. Started in March, it is June and still do not have RV back. Have Genesis apologies but no RV. Stick with reputable supplier who can handle Sales AND warranty/support. By the way I called Genesis directly before buying with assurances they back up their RV's.
Livability
4.0
Overall quality
4.0
Floorplan
3.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Ronn

Arizona

Reviewed on April 26, 2017

RV reviewed 2017 Genesis Supreme Genesis Supreme 23SS view listing

4.2
We have used the toy hauler for several trips now. So far everything has been great. To date we have had no issues. We use it to haul our Can-Am Commander and our Arctic Cat TRV. The floor plan sleeps 10 people and can still fit both of our toys. Only thing lacking is counter space. But we chose this fl... read more
We have used the toy hauler for several trips now. So far everything has been great. To date we have had no issues. We use it to haul our Can-Am Commander and our Arctic Cat TRV. The floor plan sleeps 10 people and can still fit both of our toys. Only thing lacking is counter space. But we chose this floor plan to accommodate both toys so we knew that going into it.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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