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Genesis Supreme Genesis Toy Hauler reviews

3.6 (1 reviews)
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Liveability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty
3.0

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Voted most helpful review

Thomas Simko

Arizona

Reviewed on August 28, 2018

RV reviewed 2019 Genesis Supreme Genesis 33CK view listing

3.6
(We got a lemon) Dear Michelle, As you know we purchased a 27FS from Rowley White in AZ(Mesa Store). (Nancy Simko my wife purchased it out of the Mesa Store).This was in May of this year. We thought we bought a high quality toy hauler but a lot of things have come up to consider our purchase a mistake.... read more
(We got a lemon) Dear Michelle, As you know we purchased a 27FS from Rowley White in AZ(Mesa Store). (Nancy Simko my wife purchased it out of the Mesa Store).This was in May of this year. We thought we bought a high quality toy hauler but a lot of things have come up to consider our purchase a mistake. Window covering not secured at bottom. (We fixed it) Door would not lock on masterbedroom (We fixed it.) Window at back of toyhauler has metal piece to open and close window. It came completely off. (Why is it glued on, what a cheap window. (In all my years of construction how can a window be put together with only silicone caulking) No metal attachments or screw or anything) A perfect example of how this toy hauler was cheaply made, considering how much we paid. Screen door improperly aligned creating large gash in metal framing. Lower panel under door pop loose, was cut improperly. We fixed it as good as possible. Floor delaminating in bathroom, bedroom and near doorway. (We have been told there is nothing you can do as the entire floor is one complete membrane. If you cut it it will compromise the waterproof aspect of the flooring. How are you to fix it if all the construction was built on top of it; Now we have a water leak coming from hot water source under kitchen sink. We had a 2003 Fleetwood Jamboree for over 15 years and never had issues as many as this. This toyhauler was made without proper oversight which has resulted in many defects. Now the dilemma is we cannot take this toyhauler to get it fixed as we have it as a work/play home in San Diego for your business. We live in Gold Canyon AZ. It will be interesting to see what we are instructed to do with no concern for our inconvenience. We cannot bring back the Toyhauler to AZ as we are in San Diego and the closest other place is Temecula. Sorry to bring you this bad news and I held off thinking it was just minor issues. It has become greater than this. My boys told me we bought a piece of crap. Another note: Was promised two filled propane tanks of propane, was told later some stores cant do that. (Excuses) Not a good experience. Thomas Simko
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
3.0
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