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Robert Gardella

California

Reviewed on 2021-10-27

RV reviewed2022 Genesis Sandsport 2414LE

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1.0
Bought this new Genesis Toyhauler at Mike Thompson RV. As soon as we got it home we realized that the fuel station does not work. I told them right away and we proceeded on a short trip with it. Then we discovered that the Fender wells were not built and sealed properly which caused highway rainwater to flood inside. I fixed the damage and fixed the Fender wells at MY EXPENSE! All I asked them to do is replace that defective fuel module. They have been giving us the around for a month now! We are seniors and I am a Vietnam Veteran with service connected disabilities. I am shocked at the way my wife and I are being treated! They have certainly ruined the excitement we had of getting a new trailer to do some traveling.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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