Genesis reviews

Where to start: Let's see the first year and the first time out the secured atv tires wore holes through the linoleum . Then the guts of the water faucet where defective and had to be replaced. All four vent covers rotted off. Next the Dometic refrigerator cooling system was bad, have to get it replaced.($3,475. the water heater will only half the time. Now the trailer heater stops blowing heat. The spark igniter on the stoves burners won't ignite. So we use a space heater for heat and a ice chest for a refrigerator. We have used this trailer maybe 10 times since we bought it in 2020.. Forgot all tires had to be replaced after 2 times they where blown out. Both of the propane tank hoses had to be replaced twice. All the paint on the under carriage is rusting and bare wires are hanging out the bottom of the frame. Show less

Bought this new Genesis Toyhauler at Mike Thompson RV. As soon as we got it home we realized that the fuel station does not work. I told them right away and we proceeded on a short trip with it. Then we discovered that the Fender wells were not built and sealed properly which caused highway rainwater to flood inside. I fixed the damage and fixed the Fender wells at MY EXPENSE! All I asked them to do is replace that defective fuel module. They have been giving us the around for a month now! We are seniors and I am a Vietnam Veteran with service connected disabilities. I am shocked at the way my wife and I are being treated! They have certainly ruined the excitement we had of getting a new trailer to do some traveling. Show less