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Forest River Salem Villa Estate reviews

3.0 (4 reviews)
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Liveability
3.5
Overall quality
2.5
Floorplan
4.3
Driving/towing
3.0
Factory warranty
1.5

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Voted most helpful review

Creona mott

Washington

Reviewed on October 24, 2021

RV reviewed 2014 Forest River Salem Villa Estate 394FKDS view listing

3.8
I'm very interested in this for myself I am in dire need of my own place hoping I can get financed through you guys. It's perfect Quit love to get it immediately My phone number is 3606404639. My name is Creona Mott... read more
I'm very interested in this for myself I am in dire need of my own place hoping I can get financed through you guys. It's perfect Quit love to get it immediately My phone number is 3606404639. My name is Creona Mott
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
3.0
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Voted most helpful review

Bob wannamaker

Ontario

Reviewed on July 13, 2020

RV reviewed 2018 Forest River Salem Villa Estate 4102BFK view listing

2.8
If i worked for this company I would be embarrassed to say I worked on this trailer. Quality is pathetic!!! Looks good when you walk in,I made the mistake of not looking closely,trailer is not two years old and the kitchen drawers have fallen off, bathroom mirror and light was installed so crooked i can't f... read more
If i worked for this company I would be embarrassed to say I worked on this trailer. Quality is pathetic!!! Looks good when you walk in,I made the mistake of not looking closely,trailer is not two years old and the kitchen drawers have fallen off, bathroom mirror and light was installed so crooked i can't fix,we put two towels in the closet and it fell apart, trim is coming off the walls and they put so much silicon everywhere it's ridiculous,, Impossible to get any drawings on the trailer, emails don't get returned,,, Please stay away from this company.
Livability
3.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Michael May

Michigan

Reviewed on July 9, 2020

RV reviewed 2017 Forest River Salem Villa Estate 385FLB view listing

1.6
Hi we purchased our Forest River Salem Villa Estate in 2017. We loved it so much that we drive from Michigan to Ohio because we couldn’t find this RV anywhere in Michigan. We dealt with Couch RV Nation in Ohio,which is an wholesale dealer and received a great deal! We received horrible customer service ... read more
Hi we purchased our Forest River Salem Villa Estate in 2017. We loved it so much that we drive from Michigan to Ohio because we couldn’t find this RV anywhere in Michigan. We dealt with Couch RV Nation in Ohio,which is an wholesale dealer and received a great deal! We received horrible customer service from the time we walked in for our appointment! Numerous staff just walked past us without asking if we needed help or speaking! We found our RV and pointed out to the dealer that there were numerous things that needed to be done to it before we purchased it, loose moldings, sink cover missing just to name a few things. We were told that the RV would be thoroughly inspected before delivery and that everything would be working and taken care of. It wasn’t. When they delivered our RV they didn’t even level it which we later found out would cause major problems with the new Whirlpool refrigerator and it had to be replaced twice!! We found this out by reading the owner’s manual not by the dealer. We had to pay extra for the driver to show us how to operate our new RV and he went so fast that we were still perplexed as to how things worked when he left! There has been one thing after another needing to be fixed! Too many to list!! The last straw was when the other day we were having a new propane tank installed and was told that they couldn’t hook our stove back up to the propane tank because we had a leak somewhere in the line leading up in the wall. I contacted Forest River and was told that our RV was no longer under warranty and that they were sorry that we were having so many problems with our RV!! You’d think that when you spend over $35,000.00 for a new RV that the company would stand behind their product for more than a year!! We’d never recommend Forest River or Jeff Couch RV Nation in Ohio to anyone looking to buy an RV!! So very disappointed in our whole experience!! Now we have to pay for someone to fix the problems if we want to enjoy the rest of our summer! We should receive more than just an apology from Forest River!!
Livability
1.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Cherie Nickles

New Hampshire

Reviewed on September 24, 2019

RV reviewed 2018 Forest River Salem Villa Estate 4102BFK view listing

3.6
I loved everything about it until it leaked and wall bubbled in dining area was informed manufacturer defect due to window not sealed originally ..extended warranty 5 years...camper was 15 months but because it was over a year manufacturer denied claim even though their fault..extended warranty denied doesn'... read more
I loved everything about it until it leaked and wall bubbled in dining area was informed manufacturer defect due to window not sealed originally ..extended warranty 5 years...camper was 15 months but because it was over a year manufacturer denied claim even though their fault..extended warranty denied doesn't cover alot .service sucks..manufacturer sucks for customer service and protection...not happy and will take legal action
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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