Forest River Rockwood Hard Side High Wall RVs Reviews (3)
Avg. Rating

Do not let the cute design fool you. Unless you prefer visits to the repair shop over camping, do not purchase one of these (looks like the "premier" line is the same). These are poorly constructed - not just lower grade materials, but lack of good assembly. We've had leaks in the ceiling fan, the kitchen bump, the window over the beds. The screw in the two of the jacks bowed. Every trip is now tainted with the fear something else will be faulty. Such a shame because the original design is excellent but until Forest River steps up and fixed the manufacturing process, we can not recommend purchase. Also note - I have contacted Forest River Inc directly concerning our disappointment and I know we have been assigned to a customer service rep. We have NOT heard from that rep.

DON’T BUY THIS POP UP. The roof motor is under-powered and eventually dies. We’ve gone through two in one year and are still waiting for help from Rockwood Forest River to find a stronger motor. No-one has responded to our messages and so we are unable to use it as it’s too heavy to raise manually. VERY DISAPPOINTED WITH CUSTOMER SERVICE. WILL BE CONTACTING BBB SOON.

We purchased our pop up from Orlando RV and would not recommend using this dealership as we had nothing but bad service. The RV itself is great for weekends if only they had given it a strong enough motor to raise the roof. It never worked efficiently from the start and eventually died under warranty. The new one was still the 12 V 20 W motor and just couldn’t raise it without a struggle and also died on us. We were told by Orlando RV that this was a common weakness in this model and to try a broom handle. As my husband is sick, I tried pushing it up but it nearly killed me. I contacted Forest River but heard nothing back from them. DONT BUY THIS UNTIL THEY GIVE IT A BIGGER MOTOR.