Forest River Riverstone RVs Reviews (3)
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Read about the experiences consumers and owners have had with Forest River Riverstone RVs Reviews and view their reviews and ratings on various aspects of these RVs.

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2019-10-04 2019 Forest River Riverstone 39RKFB View Listings

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We loved the RV but when we got it home there was damage behind the chair. When we told them about it they would not stand behind it and then we had a flat before we had 5000 miles on it and the tire was defected from the begining and they would't sta d behind it either. Would never buy another Forest River RV. And never ever buy anything from JMat RV in Pacola OK.
- Donna Matlock, Arkansas

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2019-07-08 2016 Forest River Riverstone 38TS View Listings

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Riverstone is a division of Forest River. The manufacturing is advertised to be the best. The service is also advertised to be the best. Nothing is further from the truth. Jeff Holmes, service manager, for the entire Riverstone division in the US is the most unprofessional, inappropriate interaction I have experienced as a owner of anything. He whines for 10 minutes about how he needs more help then he talks at you. He finally got more help and now doesn’t answer his phone. The help he got is no better at following through but at least have some customer service skill. Doesn’t change the fact, they never get back to you. Other RV dealers authorized to work on Forest River will not order parts without a part number but RS will not provide it as its “proprietary”. The dealers just will not deal with Forest River Corporate. They say they mail the wrong part even with the VIN. My best advice, stay away from Forest River and RV’ing all together. This is our first experience and last. The list of problems that have had to be fixed is to long for this forum. The majority are manufacturer problems. Only a few dealer mistakes. One that was a huge safety issue with OK RV. There is no regulation for safety in the RV industry once you have bought. Walk away and stay in a hotel. Better use of money or buy a vacation home.
- Tracey Shipley, Oklahoma

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2019-06-13 2018 Forest River Riverstone 39RKFB View Listings

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We bought a full time Riverstone. Absolutely the perfect layout inside, the beautiful look, BUT, peel back all that and it is nothing but poor quality after poor quality. This is our second Forest River and the same crap all over again. 1.Main living fireplace burns out 2. No hot water when we bought it. Had to argue to get some one from the dealer to come finish pulling the cable into the breaker panel. 3. pantry cabinets are on the smallest cheapest roller assemblies possible. Replacing them now. 4. Cabinets bottoms are nothing but cheap thin paneling put in. 5. Auto fan in main bath had to be replaced already. 6. Shower had to be recaulked to keep from leaking 7.Had to replace one wheel due to a crack in the wheel. 8. Main door side slide messed up and broke furniture. Still needs repair. AND THE LIST CONTINUES!!!!!! FOREST RIVER GOT ME THIS TIME BUT NEVER AGAIN!!!!!!!
- Lamar Williams, Florida

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