Voted most helpful review
Linda Stutler
Arizona
Reviewed on January 5, 2022
I was so fed up I tried to get their attention by posting this on Facebook:
At my wits end with No Boundaries by Forest River. On Sep 17th, while coming off a 2,000 mile road trip to Yosemite, the rhino rack with tent and awning ripped off my No Bo 10.6 trailer, did 4 frisbee turns in the air and came cr...
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I was so fed up I tried to get their attention by posting this on Facebook:
At my wits end with No Boundaries by Forest River. On Sep 17th, while coming off a 2,000 mile road trip to Yosemite, the rhino rack with tent and awning ripped off my No Bo 10.6 trailer, did 4 frisbee turns in the air and came crashing down into the fast lane of I93 between Las Vegas and Kingman. The weight alone (roughly 500 lbs.) would've killed anyone driving behind me. Luckily it didn't and skidded into the emergency lane. The lack of concern from the manufacturer has me stymied. I've been told it was a manufacturing defect but am unable to get any phone calls or emails back from their warranty/service department. This was installed at the manufacturer. I need to make sure all owners of a No Boundaries 10.6 trailer is aware of this as I do not believe any type of recall or notice has gone out from Forest River. Short of getting on a plane for Goshin, IN and sitting on their doorstep, I'm going to now blast this on Social Media. Please share as much as possible. I've also contacted 3 On Your Side, a Phoenix TV station that helps in situations like this. Not alot of pics but thankfully a very nice couple pulled over to help us load it into the back end of my truck. I've pretty much lost any confidence that this won't happen again as I've seen no proof of any root cause/corrective action. Again, please share!
Update to this post:
After 3 months of the worst customer service I have ever experienced with No Boundaries by Forest River, I decided to go talk to my salesman Tom's Camperland - Mesa. He was blown away by what I had experienced. In an effort to make things right, he gave me back full price on the No Bo 10.6 and gave me a great deal on my new T@B 400 Boondock. My nightmare is over. Although Forest River never seemed to care that their product could have killed someone, Tom's Camperland in Mesa did a great job resolving my issue. Adding pics of my new home away from home. Can't wait for my first adventure in it.
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