Buying this brand new Fleetwood was a bad mistake on our part and we have learned our lesson for sure with Fleetwood, The REV Group and Holiday World. All of which clearly do not value customer service, doing the right thing or standing behind what they manufacture and sell.
Take it from me do not buy a product manufactured by them!
We have had problems from the start with the punch list taking months to get these items repaired or replaced. Salesman (who said he was behind us the whole way) told us the satellite was traveling version and it wasn’t, dealer would not replace as promised. The dealer had our new Motorhome more than us for the first 13 months of ownership. Not great paying for something you cannot use. Not to mention years of saving and looking forward to upgrading to a Class A. Only to be told by service manager at the dealer that “you did buy on the lower end of the Class A line”.
We have had to cancel multiple trips resulting in loss of deposits and really this has taken the joy out of camping and being on the road for us. And this last trip was miserable with lack of working a/c and the toilet failure. Something they can never compensate us for.
Dealership said it takes a long time to get warranty authorization from Fleetwood/REV Group. And when you call REV Group, they say to contact your dealer. Complaints to REV Group about the dealer seemed to fall on deaf ears, Finally we had to hire an attorney and have letters sent to get some resolution only to finally be told by attorney nothing else could be done and they were off the case.
Since then we have had wall panels pop loose, dash gauge lights flickering. Headlights seem to move around and frequently require adjustment, Icemaker line not connected properly so coach floor flooded on first trip; not repaired properly by dealer and same happened again so repaired it myself, Rooftop A/C compressor failure working, generator to fail, vacuflush toilet vacuum chamber to blow out and flood compartment with waste (messy), door trim loose, microwave trim fall off going down the road, carpet at slide out torn (item on original list), master bed platform hinge tear loose, cab a/c failure, windshield wipers not work in rainstorm, cab mirrors come loose, outside panels break loose around rear wheels, Refrigerator quit working, batteries dead on purschase and House batteries failed again after months at dealership, awning stopped working, paint peeled around Engine intake, multiple areas on and around chassis where paint is peeling, kick plates and doors popped loose and probably a few things I have missed.
Once again do your due diligence when looking to purchase or make this kind of investment, looking to trade very soon and just go ahead and take the loss as it’s better than what we are dealing with now..
Happy Camping just don’t do it in Fleetwood/REV Group product...