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East to West Travel Trailer reviews

3.3 (48 reviews)
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Liveability
3.3
Overall quality
2.7
Floorplan
4.1
Driving/towing
3.9
Factory warranty
2.7

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Stars Refinement

48 ratings and reviews

Voted most helpful review

Tim Thiersch

Indiana, USA

Reviewed on January 3, 2024

RV reviewed 2022 East to West Alta 2810KIK view listing

2.6
I bought the unit new, 3 weeks in I lost power to the unit. Contacted the warranty they coached me thru what I needed to do to regain power. Contacted the dealer they put me off for 3 months. The converter had burned up. Waited another 2 months for repair, 2 weeks later it failed again. I ordered a new one o... read more
I bought the unit new, 3 weeks in I lost power to the unit. Contacted the warranty they coached me thru what I needed to do to regain power. Contacted the dealer they put me off for 3 months. The converter had burned up. Waited another 2 months for repair, 2 weeks later it failed again. I ordered a new one on line had it in 3 days and has been working since, the blower moter on the furnace has now gone out. This trailer has not been a good investment.
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

Martin Duckworth

Reviewed on August 10, 2023

RV reviewed 2023 East To West Della Terra LE 160 LE 160 view listing

2.6
Worst experience I have ever had when purchasing a new unit. The Dealer is trying to repair the multidute of issues but this unit should have never left the factory in this condition. The Bath sink faucets run water over the counter every time you turn on a faucet. The drawers will not stay closed I have to t... read more
Worst experience I have ever had when purchasing a new unit. The Dealer is trying to repair the multidute of issues but this unit should have never left the factory in this condition. The Bath sink faucets run water over the counter every time you turn on a faucet. The drawers will not stay closed I have to tape them shut to pull down the road. The shower wand leaks water at the faucets, The Hot Water tank when you turn on the heater runs water out over the entire bathroom floor. The backing to hang the tv mount is not there even though there is a prominent sticker announcing this is where the backing board is The first time emtying the dump tanks the inside of the trailer smells like sewage. The flush line for the blackwater tank runs water onto the floor in the bathroom. All of this was three days after taking delivery. Ruining a 4 day fishing trip. Would not recommend this unit or manufacturer to anyone. We bought a new unit to avoid the problems you might have buying a used Trailer with unknown maintenance
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Robert

Reviewed on July 3, 2023

RV reviewed 2021 east to west alta view listing

3.4
We've had our trailer now for almost 2 years. While I'm happy with the towability and liveability, I'm less than impressed with the craftsmanship. I assume east to west has their own quality AVOIDANCE department and they are doing a superb job. Maybe they should think about quality control. The first trip we... read more
We've had our trailer now for almost 2 years. While I'm happy with the towability and liveability, I'm less than impressed with the craftsmanship. I assume east to west has their own quality AVOIDANCE department and they are doing a superb job. Maybe they should think about quality control. The first trip we took the gasket between the coach and the slide-out came out. Seems it was never fastened down. Next the screws which hold the panel over the winterization valves were stripped out after the dealer winterized it. Also the screws which hold the panel over the water heater bypass were stripped out. This was not the dealers fault. You can't expect large thread wood screws to hold in 1/8 to 1/8 paste board. The unit was cold during our first fall and I found that the heat ducting was never connected to the heater unit. Oh and the screws holding that panel in place were also stripped out. We tried to open the drawers on the somewhat useless anyway drawer unit under the bed and never could get them to work. When I took them out and put a tri-square on them they were so crooked they could never have worked. The frame holding the drawers in the kitchen was never fastened correctly so the whole frame moved when you opened a drawer. The plywood under the prison mattress was cut 6 inched too short so the mattress hung over the edge. The LED light on the side of the coach near the low point drains simply fell off somewhere between home and Texas. I've got roughly 100 hours in fixing the crappy craftsmanship. When I brought this to the attention of the manufacturers rep at our travel show he simply walked away
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Donald wayne Mays

Reviewed on June 2, 2023

RV reviewed 2021 East To West Alta 2350KRK view listing

2.6
I have had the worse experience ever, the dealer has had the trailer 5 months out of the time I have owned it the airconditioner does work in auto fan. The slide had a short in the 12v system that was because they ran the wiring through aluminum support that chaffed through a wire and had 1 1/2 screws in the ... read more
I have had the worse experience ever, the dealer has had the trailer 5 months out of the time I have owned it the airconditioner does work in auto fan. The slide had a short in the 12v system that was because they ran the wiring through aluminum support that chaffed through a wire and had 1 1/2 screws in the same tubing, it only needs about 1/2 in length screws in it. The dealer hasn't helped nor has East to West support it is like they all sit at their desk and laugh at emails all-day
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Stephen

Reviewed on April 6, 2023

RV reviewed 2022 East to west 2850 krl Alta view listing

2.4
I purchased the “quality “camper . I was sold on the structure and the functionality and believe the high price would affirm the investment in the quality build. I traveled 175 mile-it tows very smooth. Over a month of living in it , and I had no problems with the layout, other than wishing ther... read more
I purchased the “quality “camper . I was sold on the structure and the functionality and believe the high price would affirm the investment in the quality build. I traveled 175 mile-it tows very smooth. Over a month of living in it , and I had no problems with the layout, other than wishing there was more pantry storage. The propane tanks leaked-but that was a quick fix. The ac sounds funny and doesn’t work like it should, but it still works. The water line leak is what destroyed this camper’s high quality reputation. The leak came from behind the shower and rolled into the underbelly. Insulation is saturated. The inspection concluded a faulty seal. it is still under forest river warranty , but there is a long process involved.meanwhile the camper sits with water. I may have purchased the one out of 1000 that has this problem, but at this point, with this much of a loss in my investment, I will not give Forest River’s East to West any more business.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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Helpful (11)

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Voted most helpful review

Donald wayne Mays

Reviewed on April 3, 2023

RV reviewed 2021 East To West Alta 2350KRK view listing

2.2
I purchased new and had problems from the first trip with the Air conditioning and has never been resolved. Now comes the next season and now I have a short in the circuit that runs the tv and stereo. So it being a lift system tv cant raise the tv and the Kicker is the tv blocks all the wiring so can even see... read more
I purchased new and had problems from the first trip with the Air conditioning and has never been resolved. Now comes the next season and now I have a short in the circuit that runs the tv and stereo. So it being a lift system tv cant raise the tv and the Kicker is the tv blocks all the wiring so can even see where the problem is. Now comes too east to west customer service, There is none. They responded to my last review just so it looked good and asked me to email them I did 4 months with no reply. If you think they will do something they wont so if you buy one you are at the mercy of your dealer and even they are fed up and tell you sorry they cant even get them to pay for parts
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

A K

Reviewed on January 8, 2023

RV reviewed 2021 East to West Alta 2810KIK view listing

1.0
Worst craftsmanship by far. Bought the rig brand new last year. Most of the wood trim fell off the walls during the first trip because it was just stapled, no adhesive? Had to go through and tighten all the plumbing connections as they were all loose enough to leak. Kitchen sink was draining inside the island... read more
Worst craftsmanship by far. Bought the rig brand new last year. Most of the wood trim fell off the walls during the first trip because it was just stapled, no adhesive? Had to go through and tighten all the plumbing connections as they were all loose enough to leak. Kitchen sink was draining inside the island for almost two weeks before we found it, was really fun to clean up. Both exhaust fans stopped working within the first 6 months. The furnace blower fan is on the fritz, it’s a struggle to even get the furnace going right in time for winter. I inspected the furnace, the frame the blower is mounted into is cracked. Not sure how the metal could break in a tight space like that, unless the installer did it. I would not call this an all season rig. I can feel drafts coming from the slide seals, especially the bottom. I can see day light around the door frame, as the trim used to cover the gap fell off during the first move. Garbage. The best part, still fighting with Camping World over the warranty they sold us, haven’t had a single thing fixed or replaced.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Tracy

Reviewed on December 20, 2022

RV reviewed 2020 East To West Silver Lake 27K2D view listing

4.8
Need help with furnace and understanding the underbelly as I think I'm froze from vanity sink to kitchen sink. Furnace intermittent on / off issues and cannot seem to find where I might be frozen. Does the furnace have something to do with heating the underbelly?... read more
Need help with furnace and understanding the underbelly as I think I'm froze from vanity sink to kitchen sink. Furnace intermittent on / off issues and cannot seem to find where I might be frozen. Does the furnace have something to do with heating the underbelly?
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Tom stone

Reviewed on November 11, 2022

RV reviewed 2022 East to West 2800KBH Alta view listing

1.0
Worse quality ever problem after problem 2 weeks old and can't use it don't ever ever buy one they are junk no help from the factory leaking roof leaking slideout slideout goes out crooked cracked floors warped doors etc too many to list... read more
Worse quality ever problem after problem 2 weeks old and can't use it don't ever ever buy one they are junk no help from the factory leaking roof leaking slideout slideout goes out crooked cracked floors warped doors etc too many to list
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Kevin Brown

Washington

Reviewed on July 17, 2022

RV reviewed 2021 East to West 2850 KRL Alta view listing

4.4
We have had our East to West Alta 2850 KRL for a tad over a year now. We’ve used it 8 times since purchasing it. Our first trip the water heater wouldn’t fire due to a valve issue from the factory (I haven’t dealt directly with East to West so didn’t feel I could give 5 stars for warra... read more
We have had our East to West Alta 2850 KRL for a tad over a year now. We’ve used it 8 times since purchasing it. Our first trip the water heater wouldn’t fire due to a valve issue from the factory (I haven’t dealt directly with East to West so didn’t feel I could give 5 stars for warranty/support) that was not caught upon PDI from the dealer. Frustrating as we went with no hot water the entire trip but upon returning home it was taken care of and the dealer refunded us for the PDI. Minus that issue, there were a few interior trim pieces missing from the factory and taken care of when the water heater issue was addressed. The unit is towed with an 18’ Ram 2500 coal roller and is more then enough for this particular model. I would feel safe to say a 1/2 ton truck could handle this model as advertised without issue as well. The layout is great for my Wife, Son, myself and our two small dogs. Plenty of room for “everyone”. We are looking forward to many more adventures with the Alta and if someone is in the market for a new bumper pull unit I would absolutely recommend East to West.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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