East To West Alta Travel Trailer reviews

I bought the unit new, 3 weeks in I lost power to the unit. Contacted the warranty they coached me thru what I needed to do to regain power. Contacted the dealer they put me off for 3 months. The converter had burned up. Waited another 2 months for repair, 2 weeks later it failed again. I ordered a new one on line had it in 3 days and has been working since, the blower moter on the furnace has now gone out. This trailer has not been a good investment. Show less

We've had our trailer now for almost 2 years. While I'm happy with the towability and liveability, I'm less than impressed with the craftsmanship. I assume east to west has their own quality AVOIDANCE department and they are doing a superb job. Maybe they should think about quality control. The first trip we took the gasket between the coach and the slide-out came out. Seems it was never fastened down. Next the screws which hold the panel over the winterization valves were stripped out after the dealer winterized it. Also the screws which hold the panel over the water heater bypass were stripped out. This was not the dealers fault. You can't expect large thread wood screws to hold in 1/8 to 1/8 paste board. The unit was cold during our first fall and I found that the heat ducting was never connected to the heater unit. Oh and the screws holding that panel in place were also stripped out. We tried to open the drawers on the somewhat useless anyway drawer unit under the bed and never could get them to work. When I took them out and put a tri-square on them they were so crooked they could never have worked. The frame holding the drawers in the kitchen was never fastened correctly so the whole frame moved when you opened a drawer. The plywood under the prison mattress was cut 6 inched too short so the mattress hung over the edge. The LED light on the side of the coach near the low point drains simply fell off somewhere between home and Texas. I've got roughly 100 hours in fixing the crappy craftsmanship. When I brought this to the attention of the manufacturers rep at our travel show he simply walked away Show less

I have had the worse experience ever, the dealer has had the trailer 5 months out of the time I have owned it the airconditioner does work in auto fan. The slide had a short in the 12v system that was because they ran the wiring through aluminum support that chaffed through a wire and had 1 1/2 screws in the same tubing, it only needs about 1/2 in length screws in it. The dealer hasn't helped nor has East to West support it is like they all sit at their desk and laugh at emails all-day Show less

I purchased new and had problems from the first trip with the Air conditioning and has never been resolved. Now comes the next season and now I have a short in the circuit that runs the tv and stereo. So it being a lift system tv cant raise the tv and the Kicker is the tv blocks all the wiring so can even see where the problem is. Now comes too east to west customer service, There is none. They responded to my last review just so it looked good and asked me to email them I did 4 months with no reply. If you think they will do something they wont so if you buy one you are at the mercy of your dealer and even they are fed up and tell you sorry they cant even get them to pay for parts Show less

Worst craftsmanship by far. Bought the rig brand new last year. Most of the wood trim fell off the walls during the first trip because it was just stapled, no adhesive? Had to go through and tighten all the plumbing connections as they were all loose enough to leak. Kitchen sink was draining inside the island for almost two weeks before we found it, was really fun to clean up. Both exhaust fans stopped working within the first 6 months. The furnace blower fan is on the fritz, it’s a struggle to even get the furnace going right in time for winter. I inspected the furnace, the frame the blower is mounted into is cracked. Not sure how the metal could break in a tight space like that, unless the installer did it. I would not call this an all season rig. I can feel drafts coming from the slide seals, especially the bottom. I can see day light around the door frame, as the trim used to cover the gap fell off during the first move. Garbage. The best part, still fighting with Camping World over the warranty they sold us, haven’t had a single thing fixed or replaced. Show less

Trailer in the shop for over 20 issues,to many to list,falling apart,caulking had turned yellow and was falling off or coming off everywhere,sorry this warrantied item expires 90 days after purchase,WHAT?? Tells you right there quality sucks,water leaks,faulty furnace,,trim coming down in bedroom and walls,just to many items to list,no more forest River for me, Show less

Absolutely Beautiful and perfect. If at home more and could enjoy this I would own it. The best thing in the world is camping in style. Mountains and Beach trips would definitely be more frequent. This is my future goal to own this one.... personally seem it but had a lot higher asking price Show less

we just bought a brand new east to west alta 2600krb good floor plan nice camper first time bying brand new but I don't understand why my flooring is pulling up already we bought this camper this year pantry door binding trim falling down outside fridge door rubber fetching up led strip lights falling down outside awning clips fell out so ok I just don't understand why has anyone else had these problems I had all of it fixed but the flooring is just happening Show less

We looked many months for a new camper and the reviews were great except for a problem with the first ones of the undercarriage water problems. We spoke with Alta Regional Manager who assured us this was corrected by a splash plate on the 2021. Our Alta was delivered on 6/10/21. There were a couple minor issues which the owner corrected day of delivery. When loading we realized the beautiful layout - with so many drawers and cupboards was a joke. I should have pulled drawers out further and would have seen they were not very long or deep. We knew the two large kitchen cupboards would need some type of shelving unit. We checked the doors and found them difficult to open so we did not believe they would come open on trip. We left on June 18th and drove 3.5 hours to our camp site for the night. Upon opening the camper door we were shocked to find two cupboard doors wide open. We had placed on the top shelf our Krueg Coffee Maker smashed, Chopper cracked, Toaster handles trays off, and can opener twisted. Over $200. The large drawer across from island the bottom had fallen out and it took an hour to get the silverware out so we could close the drawer - totally useless. The other large drawer under refrigerator appears ready to break and there are only lt. weight fry pans in it. The glass top on the stove - all screws fell out of it - or weren't in it. The wall under the closet was lying against the bed with wires, hoses and pipes exposed. Saw dust, even after three weeks seeps out of walls and ducts. Toilet leaked around bottom, the hand held shower won't shut off. There is no calking between wall and shower base. Shower base not level and drains to left corner and water has to be soaked up by a towel. When tanks are almost 1/3 full all drains begin to smell of sewage. When grey tank empty still shows 1/3 full. The bed is high and the large hinges underneath are on backwards and can be felt through the piece of junk mattress. Only husband slept on after first night and he is not heavy and it has a large uncomfortable dent in it from shoulder. One window doesn't open and none of the screens fit properly and windows not double pane. We went from 80 one day to 39 that night and had ice on the LR window! The fireplace fan and temp is intermittent, as is the fan over the sink. The awning arm on the right, on a non windy day just went up causing a hole in the awning. We could not use it the 3 weeks we were gone. The quick connect on the outside shower wouldn't connect. The heat/AC vents can not be closed. While the bath and bedroom are sweltering sauna's the LR/Kitchen are cold. Almost a 10 degree difference. The thermostat in hallway is warmed or cooled by the bathroom/bedroom heat/cool thus it turns off. We were told the booster would get us TV and Radio - nope. Only if you are connected to WiFi at a campground. The slide outs inside/outside rubber mark the sides of slides and you have to go around inside/outside to pull them out. The jacks do not appear stable and one appears rusted. We have 28 issues and the trailer isn't 5 weeks old. We are now home and will be taking it 3.5 hrs to dealer. The dealer has been very nice and kind over the phone in assuring us it will all be taken care off. I trust them but they have to have approval from East to West on Warranty. Strongly advise if you are considering an East to West - or any lt weight newer camper - go buy a used one. In 25 years we had few issues with our Mallard and that was only after it was 20 years old. Never had a thing fall out of a cupboard. This is poorly built and more a Glamper's Camper than one built for actual campers! Show less

We purchased this RV 3 months ago (May 2021) and so far it has been outstanding. We researched for 5 years, narrowing it down to three manufacturers until we were between the Alta and the Grand Design Imagine 2670MK, which is basically the same floorplan. Besides being $10K less, we appreciated the following difference compared to Grand Design: Azdel walls, the 12V fridge, a king-size mattress, the included standard solar panel, the solid 5-inch insulation roof, and the full aluminum frame. We were concerned about the R-values as Grand Design claims very good numbers, but to be honest, so far the Alta has survived the Texas heat; with 98F outside we had 76F in the living area and 64F in the room around 3 PM, which is really impressive. So far the support of East to West has been second to none. We had two minors issues, one of the slides needed a slide adjustment, and a dining table chair required to be replaced. Both issues were addressed to my satisfaction in a very short period of time. The construction quality is excellent but like any RV at this price range, few things are recommended to be upgraded. Things such as mattresses, tires, and perhaps the suspension are things to consider. For the mattress we bought a topper with good results. We have used the RV for 1000 miles with no issues with the tires but everybody recommends going with Goodyear Endurance. The amount of storage of this model is ridiculous. The drop frame gives you a huge amount of storage in the front, not to mention the drawers under the bed, the room closet. In the kitchen, there is plenty of storage. Maybe an area to improve is to have additional shelve inside the large cabinets, I built my own extra two shelves. Towing it has been very easy but I highly recommend a 3/4 ton truck, we use a RAM 2500 and do the job without any issues. The RV cargo capacity (CCC) is 2369 pounds compared with 1650 of the Grand Design, this was also another important factor, The interior decoration and colors are bright and elegant. The countertop of the kitchen and the desk is made of durable and good quality material, better than GD, however, the cabinetry of the GD looks more modern. In my opinion, one of the factors that made me consider Grand Design is their reputation for outstanding customer service, and because that is the market perception (and probably the reality) their price point is 8 to 10K higher, however, I can say without hesitation that East to West customer service experience has been superb, exceeding my expectation. I am a very satisfied East To West, Alta customer. Show less