We purchase 2 RV last week 1 is 2024 Revel and used 2015 Fleetwood Discovery 37R, Joe is sales person he is excellent, with his knowledge he explain every detail and help us choose what we want . Thank you so much for help us getting something we love it Show less

DO NOT COME HERE FOR ANY REASON!!! I came in on a Monday to have service done. I was there to have Torklift Stableloads installed on my RV. Lisa in service, and the Manager of service, assured me this was something they could do in a couple of hours. I also got their recommendation from the Torklift website. They are a Torklift certified service center. I told them I needed this done in a week or so because I was going on a two week road trip. I made an appointment for the following Friday at 8:00 am and dropped off the RV at 7:30. They said, they would call in a few hours, when it was done. I didn't hear from them all day, so I called at 4:30, because they close at 5:00. Lisa said it was ready to pick up, but they didn't install the Stableloads. When I asked why, she said her Manager, and two of her top technicians, were watching YOU TUBE, to see how to do the install. They watched a video of a guy in his driveway struggle with it for 5 hours. So, they decided it would be to difficult for them to do it. I said, "Really?? YOU TUBE??" That's kind of scary." Lisa said, "That's not scary, how are they supposed to know how to do it?" So now, it's Friday night at 6:00 PM and we are supposed to leave in 3 days. When I asked Lisa why she didn't call me earlier, to let me know. She said she got too busy, and forgot. STAY AS FAR AWAY AS POSSABLE FROM THIS PLACE. THEY ARE COMPLETELY INCOMPATENT!!! Show less

We purchased a one year old RV in June 2020. They promised it had an inspection and all units worked properly. As we drove it off of the lot, a large amount of water came leaking out of the AC vent. We drove it right back in and showed them. They promised they would fix it after we got back from our trip. During our trip, the water continued to leak from our AC ducts and the unit itself. We had to use buckets to catch all of the water as it leaked. I took videos of the leakage and sent it to DDRV. Upon return, we took the RV to DDRV. They kept the RV for three days and told us they could not re-create the leak. They stated that we were running the AC too low for the temperature outside and that the condensation was freezing in the pan, causing the leak. We worked with that and winter came. We use the RV on and off, but did not utilize the AC. In June 2021 we took our RV on a 2 week road trip. The leak became worse and now water was coming out of the light fixtures. Upon return, we took the RV to another RV service team. They looked at the AC and immediately noticed that there was a downward slant in our roof where the AC unit rested. They also were able to see the water leakage from the roof to the areas where the leaks were. Our ceiling inside the RV now sloping from the leak. I contacted DDRV and spoke to Matt Storm, Service Manager, to inform them of what was found. I was told that due to it being a year later there was nothing they can do. Remember, we notified them of this issue the same day we purchased the RV. I was also told that the used RVs were sold as is. I explain to them that if we would have known that it was a severe roof issue, we would have never purchased the RV. If the roof was the issue, it should have been located upon their inspection prior to selling. It should have also been caught the month after we purchased the RV. Matt stated that their service guys have 30 years on and they would have caught any of those issues. I explain to him that our other guy caught that within two days. Either, Matt was lying stating that his workers were experienced, or they didn't want to locate the issue knowing that it was a major roof problem. Matt's advise, go through insurance. We unfortunately get stuck with the deductible. This is the first RV we have purchased, and unfortunately we are not happy with DDRV. I've tried working with them to resolve this issue, but still they are trying to divert the damages onto us. If you are looking at purchasing an RV from them, I would take somebody who knows RVs to look at every equipment within the RV. Also, if you're having any issues, immediately take it to another RV place to have them diagnose the problem ASAP. I know we will be upgrading our RV in the future, but it will not be with DDRV. Show less