Voted most helpful review
Stan Osburn
Iowa
Reviewed on February 14, 2020
I only selected a star just so this will be publicized. This dealership, like many others I've dealt with have only one thing in mind, selling an RV. I have poor credit and have been forthcoming from the get go with this dealer and they replied instantly with response that my credit score was doable in movi...
read more
I only selected a star just so this will be publicized. This dealership, like many others I've dealt with have only one thing in mind, selling an RV. I have poor credit and have been forthcoming from the get go with this dealer and they replied instantly with response that my credit score was doable in moving forward and after giving me an immediate response and seemingly wanting to move forward with completing a sell, after two communications that were prompt and encouraging, suddenly communication came to a screeching halt and I went from being a valued customer to totally insignificant. I have owned and operated businesses and know how important it is to put the customer first, and to diss a customer for whatever reason the dealer chose is unacceptable customer service. If my credit rating or circumstances or need for more information was something this dealer had no interest in pursuing and completing a sell, it would have been common courtesy to just simply reply rather than keep me hanging for 3 days with no reply. That is poor business ethics and I would not recommend dealing with this dealer if you expect true customer service. I can only imagine how the dealers customer service (or lack thereof) would have been after the sell. Buyer beware.
Sales
Service
Parts
Warranty / Support
Show less