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Crossroads Redwood reviews

3.0
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Liveability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty
3.0

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3 ratings and reviews

Voted most helpful review

B Cerio

Idaho

Reviewed on 2020-05-15

RV reviewed2017 Crossroads Redwood 3901MD

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5.0
We loved living in this RV. It seemed spacious, as well as luxurious. With a broken pelvis, the automatic recliners were wonderful. The kitchen area is large enough to keep and prepare WAY more food than two people would eat this month.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
...
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Voted most helpful review

Elaine Martin

Utah

Reviewed on 2022-04-27

RV reviewed2021 Crossroads Redwood 4150 RD

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1.0
One star because that is as low as it will allow. We purchased this brand new in July 2021 and have one issue after another. We live in it full time so taking it for service every time is not feasible and we have to use mobile repair services, pay up front and wait for reimbursement. After the first three months we noted water coming in under the baseboard between two of the slideout. A week later the dishwasher turned itself on and we could not get it to turn off - we had never used the dishwasher. The next morning we noticed water coming from under the island. We decided to just take out the dishwasher and use the space for storage. We found that one of the water fittings was faulty. A week later we again noted water under the island - this time we just replaced the fitting ourselves. The trim on the ceiling fell down. The light globe fell out of the ceiling fan/light and shattered. The shower wall came unglued and has a bulge in the wall. A brace under the recliner fell off and resulted in a tear in the flooring. Two months ago we found water in the storage compartment - again faulty fittings in the compartment. A month ago we noted that the hydraulic jacks were leaking oil. The mobile mechanic told us all 6 of the seals are bad and need replaced. Last week the sliding drawer in one of the cupboards fell off as it was not attached to the side walls very well. Today I went to cook dinner and have found that the igniter has gone out - this is not even used on a daily basis. The heat/massage/lights in one of the recliners frequently stop working. It is just my husband and I and we take very good care of things. If I could go back in time I would not buy a new RV. I would spend my money elsewhere. This has been a nightmare. The warranty company just says to take it in to a dealer - which we cannot do as it is our residence. Then you have to fight with them to attempt to get them to cover anything.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

THOMAS BINNER

North Carolina

Reviewed on 2021-09-28

RV reviewed2920 Crossroads RV Redwood 3901WB

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4.0
I have had my Redwood 3901 WB for about 2 years. As of this posting I have had zero issues with the coach itself. Any problems I have experienced are with components, parts, appliances, windows, and window treatments made by other manufacturers and installed in my Redwood. Roller shades coming apart, electric fireplace not heating (gray stone), dual pane windows fogging, Thomas pane recliner not heating and LCI hydraulic jack solenoid malfunction all parts or components not manufactured by Crossroads. My dealer addressed all issues quickly and satisfactorily.
Livability
5.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
4.0
...
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