Coachmen Catalina Destination Reviews on RV Insider (1)
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2019-09-02 2017 Coachmen Catalina Destination 39MKTS View Listings

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Purchased new from Kamper City,Peninsula, Ohio. Complained about seals and water leaks since delivered. Never fixed b/c unable to find. Floor now damaged and nobody wants to fix cuz out of warranty. Had 2 QC inspections at plant & Corporate. Worst of 4 campers. Would never recommend dealer or Mfgr. Was sold a bill of goods by both at the IX Center RV show in Cleveland, Oh. Floor is spongy, bowed and bolts from under Flooring starting to protrude thru linoleum. This is strictly engineering and workmanship. Also had 4 windows that leaked Water. Dealer replaced 1 wiper seal under one 3 slideouts and wanted me to pay $300 cuz he said it wasn't warranty yet he was on site doing warranty work. He wouldn't honor insurance coverage that He sold me as bumper to bumper coverage. And this occurred after he replaced wiper seal. Response times were lengthy in between return trips, wrong parts ordered and lost. No communications to me on follow up calls. Owner obnoxious to deal with. Refused to do anymore cuz he says out of warranty now yet it was NEVER REPAIRED from the beginning when I placed Numerous Complaints about faulty seals and water leaks. I was told by Coachmen direct that after it passed plant QC that it would take an extra couple days but they would take unit to Corporate office and perform an additional QC inspection which they normally don't do but assurd me of nothing short of perfection. I was lied to by dealer about the"Platinum" insurance policy that I paid extra for and its coverage. When they replaced wiper seal they told me it wouldn't be covered by insurance. Several mos. later I spoke to Ins. Co. And was told they would have covered it. I have another seal on another slide out that is ripped like the first one. Something tips them up when they are extended and retracted. Trim moldings kept falling off walls, cabinets and ceiling. The Bed ble apart several times when sat on. I FINALLY had to fix problems by using screws and not stapling plywood panels. To say the least, I'm furious. I bought 4 trailers from Kamper city in the past. Three were Sportsmen and we were sold on better quality and workmanship if we bought Coachmen. EXTREMELY DISAPPOINTED. 9/1/19
- Jack Glyde, Ohio

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