RV Type
Make and model
Floorplan
Year
Coachmen Brookstone 325RL reviews
Liveability
4.0
Overall quality
3.5
Floorplan
4.5
Driving/towing
4.0
Factory warranty
3.5
Reviews
Stars Refinement
2 ratings and reviews
Voted most helpful review
VICKIE SHELBURNE
Oklahoma
Reviewed on July 10, 2019
RV reviewed 2017 Coachmen Brookstone 325RL
2.8
IN 2017, WE PURCHASED A COACHMAN BROOKSTONE 325RL 5TH WHEEL RV FROM FUNTOWN IN PURCELL, OK. LITTLE THINGS BEGAN GOING WRONG FROM THE START &WE PULLED IT BACK TO THE DEALER FOR REPAIRS.
1. BATHROOM FLOOR WAS SPONGY & FELT LIKE GOING TO FALL THROUGH IT-REMEDY-SHOWER DRAIN WAS NEVER TIGHTENED & WATER...read more
IN 2017, WE PURCHASED A COACHMAN BROOKSTONE 325RL 5TH WHEEL RV FROM FUNTOWN IN PURCELL, OK. LITTLE THINGS BEGAN GOING WRONG FROM THE START &WE PULLED IT BACK TO THE DEALER FOR REPAIRS.
1. BATHROOM FLOOR WAS SPONGY & FELT LIKE GOING TO FALL THROUGH IT-REMEDY-SHOWER DRAIN WAS NEVER TIGHTENED & WATER SATURATED THE FLOOR & RUINED IT. FLOOR & FLOORING HAD TO BE REPLACED. (DONE AT DEALER).
2. AUTO LEVELING HAS NEVER WORKED & BEEN TO THE DEALER 2 TIMES- REMEDY- ?????????
3. A/C -2 UNITS FOR TOTAL OF 30,000BTU FOR 38FT RV & DOESN'T KEEP UP. LOST 3-5 DEGREES THIS PAST WEEKEND AT 96 DEGREES & PARKED IN THE SHADE.-
REMEDY-??????????
4. FIREPLACE WAS NOT WORKING PROPERLY- REMEDY- DEALER CONTACTED COMPANY & NEW FIREPLACE WAS INSTALLED BY DEALER.
5. UNDER STRUCTURE BY HITCH WAS FALLING DOWN- REMEDY- DEALER FIXED.
6. SHOWER DOOR HANDLE LOOSE- REMEDY- DEALER FIXED.
7. 1 WINDOW SHADE NOT ABLE TO PULL DOWN.- REMEDY- DEALER SAID FIXED, BUT NEVER FIXED & STILL WON'T GO DOWN.
8. PLUNGERS ON BED TO ALLOW TO GET TO STORAGE UNDER BED NOT INSTALLED PROPERLY & NOT ABLE TO USE STORAGE UNLESS 2 PEOPLE AVAILABLE- REMEDY-WE TOOK LOSE & INSTALLED PROPERLY & NOW 1 PERSON ABLE TO UTILIZE IT.
9. CLOTHES ROD WAS ONLY ATTACHED WITH SHORT SCREWS & SHORT STAPLES- REMEDY- PURCHASED LONGER SCREWS & DRILLED HOLES & FIXED IT.
10. HOT WATER HEATER WENT OUT -REMEDY- HAD REPAIRMAN TO CHECK IT OUT & WIRING WAS STRETCHED TOO TIGHT & CAUSED IT TO SHORT OUT.- REMEDY-
REPAIRMAN FIXED.
11.REFRIGERATOR WENT OUT & HAD TO HAVE NEW COIL REPLACED- REMEDY- HAVE LOST APPROX $300.00 IN FOOD SPOILED. REMEDY - REPAIR MAN DEALT WITH
WARRANTY. THE REPAIRMAN DEALT WITH WARRANTY COMPANY, BUT WE STILL HAD TO PAY $700 TO A HAVE REPLACED. IT IS STILL NOT WORKING PROPERLY & CAN'T TRUST IT TO LEAVE THINGS TO SPOIL AGAIN. REMEDY????????????????
12. NOW THIS PAST WEEKEND, THE BED HINGE SUPPORTS CAME LOOSE WHICH WERE ONLY ATTACHED WITH VERY SHORT STAPLES. REMEDY- WE WENT & BOUGHT SCREWS & TOOK THE BED FRAME APART & USED CLAMPS TO HOLD UP THE BOARDS & PUT IN LONG SCREWS TO HOLD IN PROPERLY. THIS TOOK APPROX 1 1/2 -2 HRS TO COMPLETE.
WE PURCHASED THE 7YR EXTENDED WARRANTY, BUT IT DOESN'T COVER THE FULL PRICE OF THE REPAIRS THAT ARE NEEDED.
THIS RV IS "VERY POOR QUALITY" AND WOULD NOT BE RECOMMENDED FOR PURCHASING.
Livability
3.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
2.0
Voted most helpful review
Jeffrey Nodelman
Florida
Reviewed on October 18, 2018
RV reviewed 2014 Coachmen Brookstone 325RL
5.0
We have absolutely loved using this RV and as a 4 season coach we have had it in the mountains of Tennessee and of upstate New York and were very comfortable. It tows wonderfully and is very easy to setup. We have additional jacks for the slides to increase stability as well as a front hitch...read more
We have absolutely loved using this RV and as a 4 season coach we have had it in the mountains of Tennessee and of upstate New York and were very comfortable. It tows wonderfully and is very easy to setup. We have additional jacks for the slides to increase stability as well as a front hitch tripod. The amenities inside and out make enjoyment of the great outdoors very comfortable. With the 3 TVs, full surround sound system (including outdoor speakers), the 4 door fridge, deluxe 3 burner oven and microwave make preparing meals a breeze. Even the electric fireplace kept us toasty on those chilly nights and mornings. I would highly recommend this 50th anniversary model to newcomers and experienced RVers alike.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
- 1