2019-10-03 2020 Chinook RPM 27QB View Listings
|Driving / Towing|
|Factory Warranty / Support|
On September 13, I purchased a 2020 chinook RPM. After first day and hooking up the T.V. the antenna would not work and locate channels. Had to purchase cheap antenna. New ride RV in rock hill, SC was suppose to order another one , which i never received and instead told by Chris Lais from the dealer, it must have been wire wrong during manufacturing . Few days later my A.C will trip in and out several times until staying on. Was told a bad thermostat and the VP Jeff Butler of chinook personally told me that Chris had it in his possession and would install. Been a week and no one has come by to replace it. Also, the door handles keep breaking off and the shower leaks into the floor during every shower. I cleaned the cabinets with an all natural cleaner and now the counter tops are discolored and disfigured. I was also told that the RV would come with 30 lb cylinders and when recieved they were only 20 lbs. I have reached out many times to hold them to their word and fix what they promised. I have not heard a word or seen anyone in a week. If you want to buy quality work from a customer first company then this is not a fit for you. They will drag out all intentions if any at all and not follow through with their word. I do not suggest buying the RPM from a business that when it comes to an issue they do not standby it. This is a cheap made RV that is overpriced and from a company that does not vaul their customers.
- John, Arkansas
Did you find this useful?