Voted most helpful review
David Bowman
Florida
Reviewed on August 28, 2021
We recently purchased a used Class "C" motorhome from Camping World, Ocala, FL. A week or so after delivery, we returned the unit to the Service Department for several issues: Install additional satellite receiver, check water leak from fresh water tank, check loose hose and wire from under dinett...
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We recently purchased a used Class "C" motorhome from Camping World, Ocala, FL. A week or so after delivery, we returned the unit to the Service Department for several issues: Install additional satellite receiver, check water leak from fresh water tank, check loose hose and wire from under dinette slide, and check roof for condition, replace coach radio.
When they finished, they said the satellite couldn't be checked until we added it to our DISH subscription. They said they obtained a signal...they couldn't have, because when it came back...there was no signal and the front receiver was no longer working. The dish was working before we took it out and upon return, it needs replaced.
The water leak was from the low point drain that wasn't closed after the unit was prepared for sale. We were charged $136, including $58 in shop parts, to close the drain valve. That should have been closed following the preparation.
We were told they did a "22" point roof inspection before it was put up for sale and at our request they did it again and advised that the roof was fine. Following this incident we had an independent technician check it and found numerous cracks and missing vents. The repair will now cost us more that $800. Again...that should have been done before the unit was sold.
We asked them to check a loose cable/hose underneath the dining room slide. They advised they secured it and charged $44...the cable/hose is still loose.
Camping World advised they would refund the $136.30 for the drain valve issue, but said that we would need to return the coach for the other repairs. We advised that we no longer have any trust for their service department and won't be dealing with them further.
We would advise anyone to be wary of Camping World's Service Department. We don't know what their issue is, but they've demonstrated to us that they are untrustworthy in both making any repairs or in their billing for shoddy work...if it was done at all. We are VERY disappointed in Camping World's Service and will not be returning.
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