Bait and switched on literally every part of our purchase. When we were doing our initial purchase walk through the service tech was just laughing and confirmed all of our suspicions. We really got taken for a ride. Never purchase based on monthly payments, they will add so many fees and extras that your base price becomes $10,000.00 more, but hey, your monthly payment is right where you want it to be, with a MASSIVE balloon loan that has a five-year call that they NEVER disclosed. Service really went down hill fast when their long-term service manager "retired". Our brand-new unit was in and out of service for months, with still no resolution. Show less

The Service Department is the worst!!! Made an appointment a month in advance August 11 dropped it off. It took 3 more weeks to even look at it and order parts. Then to top it off you sign a discloser releasing them from damage to your RV. But you are thinking that their lot is secure it should be fine. NO IT IS NOT THE CATALYTIC CONVERTER GETS CUT OFF MY MOTORHOME!!!!!!!!!!!!! THEY NEVER CALLED ME TO TELL ME THIS HAPPENED. I called 4 days after it happened to see how things were going. They tell us that they are not responsible for this. So now what I thought was just going to be warranty work has cost me $4500.00 for a new catalytic converter. Oh just to be clear I have not got any of the warranty work done yet. (No parts to do that yet) Think twice before you take anything here. Here is Camping Worlds response to this problem. On Sep 9, 2022, at 1:43 PM, Hannah Nelson hannah.l.nelson@campingw… wrote: Good afternoon Lucinda, My name is Hannah and I am the new CSS for the Kaysville store. Paola sent me a message that you had sent her. It is my understanding that the service manager has been working with you, and you actually had a meeting with him and the advisor previously regarding the situation with items being stolen off your camper. Please be advised that Camping World is no liable for lost or stolen items while the unit is on the lot. This is not a regular occurrence, but can happen at any of our locations. I truly apologize that this happened, as I understand it is a huge inconvenience. I see noted that you will be working with your insurance to get this taken care of, and that the location was in contact with you as of 9/1 to go over the repairs that were approved by your extended service contract and parts that were ordered. Please let me know if there is anything further I can do to assist you. Sincerely, Hannah Cooper Customer Service Specialist Camping World - Gander RV Show less

Dont buy from this dealership. They dont stand behind what they sell. I purchased a 2021 Dutchman Coleman lantern in June 2021. The wheels were not greased and we broke down the first day off the lot; they said they would refund the cost of repair, they wont!! $375 to grease ALL wheels properly. We could have rolled or caught fire. Now with all the issues the camper has had the first few months, every Campworld we contacted said we had to return the camper where we bought it to have warranty addressed. We were in OREGON and couldnt get back to UT until June 2022. Now fighting their claim that the warranties are expired; one year on fridge expired when it broke down the first few months of use; I called that company warranty and it was expired shortly after purchase of the camper. The year doesnt begin with camper purchase!!! Now they say they cant do anything and but approved warranty work and its up to us to deal with Coleman directly. They wanted to charge me $2k to inspect it upon purchase, I said no, it was brand new why would I need to do that? they said they would inspect for free and provided a checklist of what they supposedly checked and yet, they didnt find any of the issues we found during use. No integrity!!! Dishonest. dont buy from them! Ive spend the entire summer fighting and havent gotten one day of camping; all the while paying the monthly bill. Show less