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Camping World
Georgia,

Camping World - Buford, Georgia Reviews

Camping World - Buford, Georgia Reviews

1.6
(2 reviews)

Dealership overview

Sales
2.5
Service
1.0
Parts
2.0
Warranty support
1.0

Reviews

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2 ratings and reviews

Voted most helpful review

Dave Nelson

Reviewed on April 15, 2023

1.3
Horrible experience!!! DO NOT EVEN CONSIDER Camping World. I could not find one reasonable person, including the GM. They tell many stories and no action! STAY AWAY !! Company is not worthy of my business, ever again. I have filed several complaints and reported to BBB. Everyday, I will write 3 new revi... read more
Horrible experience!!! DO NOT EVEN CONSIDER Camping World. I could not find one reasonable person, including the GM. They tell many stories and no action! STAY AWAY !! Company is not worthy of my business, ever again. I have filed several complaints and reported to BBB. Everyday, I will write 3 new reviews to be sure that anybody looking will avoid this company.
Sales
2.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Nick Curtis

Reviewed on January 22, 2023

2.0
The sales team seemed good but unfortunately now that I've dealt with their service department I understand why most experienced RVers avoid camping world at all costs. Ended up being sold a trailer with quite a few problems. At first I requested an appointment for a few minor problems. Had a manager ask me w... read more
The sales team seemed good but unfortunately now that I've dealt with their service department I understand why most experienced RVers avoid camping world at all costs. Ended up being sold a trailer with quite a few problems. At first I requested an appointment for a few minor problems. Had a manager ask me what the issues were and then never heard from them again even after trying to follow up. Eventually has worse issues arise including a water leak in my walls that resulted in black mold in my walls. They took several months to fix my trailer, during this time they were extremely unresponsive unless I could get them physically on the phone. At every step of the way I was told they couldn't give me an estimate of when they'd be done because it always depended on the next step. At one point I contacted the manufacturer to ask why a fix had not been approved (that I had been told for almost a month camping world was waiting on manufacturer approval) they informed me they had no record of the fix request. When I finally received my trailer back it was returned with two worse leaks that immediately flooded my RV. When I brought it back they told me they aren't responsible for the care of my trailer while it's on their lot so all damage was my responsibility. I will now have to take it to court (which several lawyers and my insurance company has advised that I do) to get my money back that I had to pay them for the damage caused by their neglected care of my RV. I will not be returning for any future work on my RV and will purchase new RVs elsewhere. If you have bought an RV from them and need warranty work please know you DO NOT have to take your RV back to the original dealership. Call your manufacturer and they will give you a list of shops that accept warranty work, and will definitely give you better customer service and take better care of your RV
Sales
3.0
Service
1.0
Parts
3.0
Warranty / Support
1.0
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Helpful (1)

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Location

Buford, Georgia

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