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Campers Inn RV of Raleigh, NC
North Carolina, USA

Campers Inn RV of Raleigh, NC - Selma, North Carolina Reviews

Campers Inn RV of Raleigh, NC - Selma, North Carolina Reviews

2.6
(4 reviews)
Campers Inn RV of Raleigh, NC is located on Outlet Center Drive adjacent to Highway 95 just west of the Hwy 70 Interchange. We carry New and Used RVs including travel trailers, hybrids, fifth wheels, toy haulers, and motorhomes. Our team of RV professionals looks forward to meeting the folks of Raleigh and becoming your RV dealer of choice.
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Dealership overview

Sales
3.0
Service
2.3
Parts
2.8
Warranty support
2.3

Reviews

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4 ratings and reviews

Voted most helpful review

ken faircloth

North Carolina

Reviewed on February 15, 2022

1.0
Dont even stop here, they are condescending, i wanted to look at their stuff and because i was not sharply dressed they basically refused to wait on me. Would not be so bad but i had 20000 in cash and also had a trade worth about 50,000......they should have looked out the window and saw what i was driving ... read more
Dont even stop here, they are condescending, i wanted to look at their stuff and because i was not sharply dressed they basically refused to wait on me. Would not be so bad but i had 20000 in cash and also had a trade worth about 50,000......they should have looked out the window and saw what i was driving instead of looking at my farmers clothes, my truck cost more than their yearly salary......
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Ted Szypulski

North Carolina

Reviewed on February 12, 2022

1.5
I really wanted to leave a good review of this business, but after what I've gone through over the past nine months I find I cannot. I recommend you avoid servicing your RV at this location. I was involved in a traffic accident and fortunately almost all the damage was to the Winnebago portion of my Class... read more
I really wanted to leave a good review of this business, but after what I've gone through over the past nine months I find I cannot. I recommend you avoid servicing your RV at this location. I was involved in a traffic accident and fortunately almost all the damage was to the Winnebago portion of my Class C motorcoach. My passenger side front storage bin and rear wheel arch were destroyed. I was concerned about the ability of an RV dealership to properly paint the new parts to match, but that turned into the least of my issues. The paint and mechanical repair were well done. However, while my RV was in this dealership's hands, one of their technicians removed parts from my Norcold refrigerator, apparently to fix someone else's RV. I discovered this after picking up the RV, still unrepaired (it was still drivable) to use at a weekend event in late June. I was told the technician was fired on the spot and that they would fix the situation. I offered to install a new board to replace the stolen controller board if they could overnight me the part. They did. I managed to install the new controller board, but found two cables missing still, the AC cord, and the cable to control the gas valve. After some investigation they found the AC cord but couldn't find the gas valve cable, and Norcold wouldn't sell them one! To their credit, they eventually purchased a new refrigerator and replaced the entire appliance. Sadly, the service manager who had the integrity to replace the damaged appliance resigned from the company just after doing that! I'm not sure why. The body work took a few months to obtain the parts and get the work done. However the rear wheel needed to be replaced and they kept telling me they couldn't get a delivery date from Winnebago. After my own investigation, I found the Alcoa part number on the wheel and located one through Amazon.com. I asked them to get it there, but they refused. So, I ordered it myself and took the original wheel off to get the tire swapped to the new wheel. In end I did get the RV back in shape, but my insurance had paid this shop for the new wheel and labor to move the tire over and balance it. Additionally, they were paid for a table that got crushed in the storage bin, that I had replaced myself. After tallying up what refund they owed me, and allowing for my deductible, I explained the amount the owed me. After two months, they sent me a check for about $35 less than enumerated. I asked them to refund me the full amount owed, and I was told that's what they figured, then ignored any more communication from me. So, in the end, they took a long time to fix my RV, stole parts off my RV while in their care, took no effort to source the wheel, ignored my suggestion they get the wheel from the source I found, and then fell short by $35 of refunding to me money they didn't earn. What a fiasco! While having enough integrity to replace my butchered refrigerator, they end this nine month nightmare by shorting me just $35. I do suggest you not do business with this company.
Sales
1.0
Service
2.0
Parts
1.0
Warranty / Support
2.0
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Voted most helpful review

JIM SILLS

North Carolina

Reviewed on November 21, 2021

2.8
In February of 2020 my wife and I used our life savings to purchase a new Tiffin Allegro from Camper's Inn of Raleigh. In November of 2020 we made our first camping trip, using a temporary 30 day tag. 10 months, phone calls and emails and no one at Camper's Inn would take the time to get us a correct tag and ... read more
In February of 2020 my wife and I used our life savings to purchase a new Tiffin Allegro from Camper's Inn of Raleigh. In November of 2020 we made our first camping trip, using a temporary 30 day tag. 10 months, phone calls and emails and no one at Camper's Inn would take the time to get us a correct tag and title. After trip we called to get warranty repairs, first open appointment was January 2021. Left RV at dealership for 3 months, no repairs were made, but we did have correct tag and title. Picked up RV for 2nd. camping trip in April 2021. Returned RV to Camper's Inn and 3 more months passed, all repairs made, except one, so we picked up RV for 3rd. camping trip, returned to dealership and 2 weeks later the last item was fixed, except they forgot to paint trim when repairing main slide. Returned to Camper's Inn, sat for 7 hours and the paint did not match. Took RV home anyway, made our 4th. camping trip in November 2021, slide would not extend. Called and first appointment was December, or we could drive an extra hour to dealership in Mocksville. RV is in Mocksville...
Sales
5.0
Service
1.0
Parts
4.0
Warranty / Support
1.0
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Voted most helpful review

Howard Wright

North Carolina

Reviewed on April 21, 2021

5.0
Cannot say enough good about this facility. From the salesman (Tommy Underwood) to the finance man (Emil) to the technician (Ricky). They were all friendly and professional. Tommy knew what we wanted and needed and showed it to us. Ricky clearly knew the unit and how it worked, he explained every inch of t... read more
Cannot say enough good about this facility. From the salesman (Tommy Underwood) to the finance man (Emil) to the technician (Ricky). They were all friendly and professional. Tommy knew what we wanted and needed and showed it to us. Ricky clearly knew the unit and how it worked, he explained every inch of the coach. Emil was vey efficient and answered any and all questions for us. Even Zach in the parts store knew what we needed to operate the unit. They were all clearly knowledgeable regarding there business. Lots of fun meeting and dealing with them. I highly recommend Campers Inn RV in Selma. Excellent service. Thank you, Howard and Jan Wright
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Location

Selma, North Carolina

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