This was our first year owning an RV. I called the Big Moose to ask about storing it this past winter. They were the only place that allowed us to store our Class A 34' RV for as long as we needed. Being so naive about RV's I had a million questions. They were so nice and patient with me. I would call and Veronica the daughter of owner Big Mike ( what a great guy) was fantastic! She always knew who I was when I called that it was like talking to a relative, and we would always laugh because I had such random questions. They winterized and covered it when weather got bad then uncovered and even showed my husband how to de-winterize it! We were also lucky enough to have our Rv worked on while it was being stored. They had no problem giving a key to let Lynn ( BenchWench Design) to make curtains and reupholster our dinette, sofa and chair! Best decision ever if your needing work done and have it stored for winter. It was like walking in a new home when we picked it up 2 weeks ago. We had it stored from 10/5/19- June. There are not enough words to say how much we appreciated them. Big Moose RV is a FANTASTIC family owned business that I am so lucky to have found. Don't call anyone else! Show less