2022 Keystone reviews

This TT was perfect for us as a couple and took us across the country in style! We were welcomed in all campgrounds that have electric or size restrictions, especially in older state and federal parks. The solar power served us well when boondocking, as did the somewhat higher carriage, and got us much closer to the sights we wished to see than regular campgrounds would have. The style inside is warm and appealing, comfortable and surprisingly roomy. The all-around big windows allow spectacular views and plenty of sunlight, but still maintain your privacy. Show less

We went from a toy hauler to a Keystone Montana Legacy 3781 RL and we absolutely love it! Lots of living space, storage space and comfort. We love how the stairs to the bedroom is on the far side of entry way. Gives you privacy in the bedroom. Love the openness and the modern farmhouse decor. There is tons of counter space, cabinet space and even a space for washer and dryer. We love all the accent lighting and the motion lights in the cabinets and closets. The full body paint in cobalt is absolutely beautiful. This is our most favorite purchase ever. Show less

The quality and the service aren't there. The trim started falling off immediately. Three of the four stabilizer jacks bent the first week we had it when the camper shifted after it was leveled. The toilet seal leaks continuously. The shore power arched and welded the power cord to the camper within the first 6 months. Cost us $400 to fix it and had to use alternative sources of electricity. The warranty didn't cover this. The furnace hasn't worked for over half the time we've had it. Cost us $600 to get it fixed. Warranty service isn't an option as the locations are few and far between. The Keystone website even states that it would be easier for the RV owner to fix it themselves. Show less

Buyer beware!!! Bought new in 2/23. Used several times. Front of drawers literally fell off. No ladder for bunks. Shower door falling apart. Had to get new screws for it. Outside trim screws came out after using 3 times. Hot water l tank cracked. Less than 30days after 1 year warranty And keystone won’t cover it. Warranty from keystone is worthless. Crappy travel trailer that literally falls apart pulling it down the highway. Keystone is a joke. Please look for something else and don’t make the same mistake I made. Show less

All windows have some sort of frame distortion from over torquing the screws. Finish dinette trim is awful... Gaps where bare wood shows. Kitchen drawers held by one screw... Toilet looks like it was not mounted square with the room. The pass through doors screws were also over torqued. Awning looks good Show less

We purchased our RV from Camping World in Harrisburg Pa and have had nothing but problems since the beginning. Took it in to be repaired, it was there for over a month. Then we get it back and it's worse. They say Keystone will not cover it, I track out to them am ignored, told my warranty ended. Show them emails that I set up the service before it ended but they dissent spell out the problem and Camping World is not helping. I have reached out to everyone from lower to higher ups with no response or was treated likes I was the problem. Stay away from both of these companies, they are not for the customer!! Show less

Small things. Probably caused by horrible roads bouncing it around. Happy with it. Would purchase again. Maintenance required for ownership. Don't shy away from new or newer units. Always have nay sayers with no facts to support what they are saying. Show less

What a piece of junk!! Never have I seen anything so poorly built!! There is always something broken or breaking. This thing is literally held together with staples!! Do yourself a favor and do not ever consider purchasing anything from Keystone. Show less

We bought it after looking at them at the dealer, great lay out for us and fancy enough to go on family trips. The quality is not there, falling apart since day 1! 1. Awning ripped within a week at the seams and left arm bent making it hard to extend and retract. 2. All trim pieces popping off these are not glued, all staples, nails holding ceiling backing off. 3. AC unit in master bedroom not properly sealed, allowing moisture to build up and drain inside bedroom from condensation. Talk about quality control! 4. Discoloration on floors, almost like moisture is trapped between the flooring and vinyl flooring causing a mold like discoloration. Also, screws backing off under vinyl flooring by kitchen island. Flooring not properly glued down, peeling off. 5.Bunkroom ceiling, this is a HUGE one. Bubbling from water sipping in. This condition has worsen since discovery, this was documented during the first week it was delivered, NOW I actually just discovered that water found its way inside. Again, this was like this since delivery but now it is actually worst and you can see water damage. 6.Draining valves are weak and garbage. Oh by the way these are mislabeled!!! I can't even understand their quality control process, oh yeah NONE! 7.Tires are CHINA BOMBS!! they suck, not good, had blow outs within 1000miles and tore the fenders and damaged the sides. 8.Sliding doors in bathroom and bunkroom misaligned but they do the job. 9.Spare tire mount, why even have one? it sucks. 10.Propane tank valve inoperable would not turn. I have taken to the dealer to try to get them repaired, but as it always happens, BEST WARRANTY but painful to get them to honor it. Let's not even talk about how long it takes for them to just give the green light for repairs. WILL NOT EVER BUY ONE AGAIN!! Show less

Pros: Half Ton towable, affordable. Cons: The construction quality. All the trim is falling off. Staples aren’t fully hammered in. Silicone is the wrong color. One of the recliners broke, it was stapled together, the A/C to D/C converter stopped working and had to be replaced, MULTIPLE water leaks at the city water connection, the shower, the toilet, the water heater. The dinette table wabbles and won’t be staying long. This is a brand new camper and within the first year of owner ship it has been a constant project. I would not recommend buying this new Show less