2022 Jayco reviews

My husband and I absolutely love this camper! It has so much interior storage and we loved the flexibility with our outdoor shower and underbelly storage. The furniture is all very comfortable, too, but we specifically loved the recliners! Our main deciding factor in purchasing this trailer as opposed to other models is the kitchen layout (and of course, the storage, too). The kitchen has that little coffee nook and an island. I've cooked so much in this camper with ease. Show less

Jayco used to be a quality RV Manufacturer. The quality of this brand new eagle fifth wheel is absolutely horrible. I have have had nothing but repeated issues with this camper, from electrical to plumbing, to Jay command. I have spent numerous days fixing this camper instead of enjoying my vacations. Just a complete piece of junk. This has been my first and last Jayco. Show less

Decent enough, spacious. Build quality is strong. Easy to handle and drive around. I think the space could be well planned but floor planning has worked for us. The kitchen and living room are well-designed. and spacious. I wish there was space to put in a small washing machine near the bathroom /kitchen area. Show less

My motorhome has been having issues since it was new. It’s been down over 4 months waiting on approval and parts from Jayco. The door hasn’t been right since I bought the motorhome in August 2022. This problem has been worked on multiple times but never fixed. About 3 months after I purchased to motorhome, Affinity notified me that there was a crack in the cab over. I’m a little concerned that there is structural damage in the door area that wasn’t addressed when the crack was repaired. They knew about the damage when they sold me the motorhome but failed to mention it. The issues, besides the door are: Leveling system doesn’t work Cameras, backup and sides do not work. CO alarm goes off intermittently when operating generator Wall paper in bathroom coming off Tiles in bedroom loose When I fill the fresh water tank and start driving, the water siphons out. The center burner on the stove fails to light from the striker intermittently. The results of which are a flash of fire under the stove top when the propane ignites. The intermittent issues never seem to occur when checked by the technician. So, nothing is done. The procedure for getting a motorhome repaired is very time consuming and frustrating both for the customer and the dealership. Step 1 Make an appointment to drop off the motorhome. Stem 2 from 1 to 2 weeks after drop off to have a technician diagnose the problem Stem 3 take pictures and submit warranty claim Step 4 Jayco takes 1 to 2 weeks to review the claim and notify the dealership Step 5 order parts or repeat step 4 if Jayco needs more information. Step 6 parts are shipped Step 7 parts are received takes a week or more Repair is now 4-6 weeks in and actual repair is just starting. Probably takes another week to assign a technician and start repair. I took my motorhome in on October 17,2023. I picked my (not repaired) motorhome up on two different occasions because I had plans and reservations. I took it in last week because Jayco needed more pictures. The dealership told me to take it home as they have no idea when they’ll get parts and actually repair it. My motorhome is just over 16 months old with about 6500 miles and has been in the shop 3 times as much as it’s been on the road. I was told that I have 2 year bumper to bumper warranty. I’m over 2/3 into that warranty and still waiting to have day 1 issues taken care of. Show less

We love this RV! I love how open the floor plan is, the dual recliners and the great kitchen area. There is so much storage in the bathroom, and my husband can even stand in the shower (he is 6'4"!) The interior design and finishings are updated and modern! Show less

Live in Omaha. Bought new 2022 Alante 29S, from RV One (Tampa sight unseen) since local Jayco dealership wanted 20K$ more for exact same coach. First Class A I’ve owned. April 2022, flew Tampa. 1 hour walk through. Rock chips on front paint, dents in radiator pre-cooler (1300 miles on odo was told driven to RV One from manufacturer), couldn’t extend awning (another RV parked to close to passenger side but slide was out - later), hose underneath slide on inside (they fixed there), TV on inside on demo mode (later), fresh water tank heater thermo pads not attached (they fixed there), started coach, everything worked motorized wise, showed how radio/side/back up cams worked (later). Drove to hotel to leave for Omaha next day. Parked in hotel lot. Extended awning but it only retracted 3/4 way (enough to drive back following morning - they fixed). Drove back RV was all over road and every time shut coach off had to reset radio memory (later). En-route door was hard to open (later). Back in Omaha discovered RV out of alignment and rear fender well mud flap not correctly attached. Jayco customer service would not cover alignment “normal wear and tear” but would mud flap. RV One paid alignment. Should of been my first clue. May 2022. One weekend for shakedown. Problems. Called local Jayco could not get my coach service under warranty until Aug 2022. Jayco referred to 3rd party which got me July 6, 2022. In March 2023 3rd party said done. Reason I was told why it took so long was the 3rd party was waiting on Jayco to approve work before beginning the work and parts. TV’s (no cables from antenna to tv’s) from factory) radio (memory wire not connected-later), decal on outside kitchen (removed should not have been on the door), mudflap (no screws in front of wheel well), power outlet in kitchen (power was attached from factory), and it goes on and on. Home now but had to pay out of pocket $3200 up front to get my RV out of 3rd party shop (another Jayco story). Now backup/side cams not working. Called local Jayco dealership. Stated if I didn’t buy it from them they would not service it. Took back to 3rd party. Radio was bad (which controls cams). They didn’t say it but didn’t want to deal with Jayco and couldn’t do anymore without me contacted the radio manufacturer directly. June 2023. Called Jayco customer service and they got me in to local Jayco dealership but not until July 6, 2023 and my coach is still there as of September 6, 2023. My coach has 3200 miles on it and never has been used. Been the worst “investment”of my entire life. I will not go on as writing this gets me more PO’d. Show less

Do not purchase a Jayco product. I bought my Jayco 27RBS in May of this year. I used it once. I discovered the large window in the bedroom leaked tremendously after every rain event. The water flowed in the trailer and ruined the walls, mattress, mattress topper, sheets, etc. I brought my trailer to the dealer on June 20. 2 month later jt is still not fixed. The dealer says Jayco has a new Warranty Company and they are slow at processing claims. I have called Jayco and can not even speak to the rep in my area handling my claim to find out when I can expect my trailer to be completed. This is completely unacceptable after spending $50K for this trailer. I have missed the 4th of July now Labor Day is a week away and another holiday weekend lost. DO NOT BUY a JAYCO unless you you RV sitting in a repair shop for months. Show less

Purchased our 2022 Jayco (Mercedes) Melbourne 24L from a dealership in Winnipeg Manitoba. From the very first day, there were problems with the coach door, it would not stay shut. It even sprung open while driving down the highway. Took it back to the dealership, they did something with the door, so it would stay shut. However, on our first trip with this unit, the door handle assembly came off in my hand by the end of the first day. Soft white metal shaft stripped off the flimsy snap ring holding it together. Waited almost 2 months for a replacement door handle. In the meantime, I rigged up a zip tie to pull open the door latch. As well, the auto levelling system works when it feels like it. Worked after several incidents of turning the system on and off. Within the two months waiting for the door handle, went on a second overnight trip, 30 amp service stopped working. Service outlet & cord each tested good, power light indicator outside the coach was on, however, no power to any part of the coach. Plugged into a 15 amp, things worked appropriately, including the refrigerator. We of course didn’t even try the A/C or heat with only a 15 amp. Got home & parked the unit. Went to start it up so we can take it in for the warranty on the door and the electrical problems, and the E brake would not release. It is still parked in my yard, an hour & 1/2 away from the dealer/service. Apparently I have to get a Mercedes technician to deal with THAT issue. Perhaps other Jayco/Mercedes units are better, but we’ve got ourselves a lemon. Show less

Stay away from this class b camper! I purchased in January of 23', had a failure in the charging system for the battery and it went to dealership in February 2023. While at the dealership the coach battery CAUGHT FIRE and created a lot of small damage. Currently it is August and the Warranty department at Jayco are ignoring the problem and giving me the run around. BUYER BEWARE!!!!!!!!!! Show less

precept 36a, has been a total nightmare. The unit has been in the shop longer than we have actually used it. From the leaking showers , awning not working, the front shade just stop working , both house and the cab ac's stop working in the heat of our summer trips The glue they used to mickey mouse this unit together has dripped all over the cabinetry leaving yellow residue all over the the cabinets.The unit has been a complete crap show. The Solar that came with the unit has been totally useless. Everything is smoke and mirrors. The finish on the cabinets are peeling off. We are completely disappointed with this purchase. We haven't had this unit for a year yet and it feels and looks 10 years old already, without even a good 4 months of use . The most use it has gotten is being stuck at the dealership. I called the manufacturer and the lady who is an attorney was so rude but in her rudeness she asked me if I was and attorney and then it clicked; I am not an attorney but I will have one shortly. Show less