2022 Grand Design reviews

I write this review in hopes that those looking at purchasing one have the information required to make the best purchase decision possible. They sell the 12volt fridge as a great option. They also sell that the solar panels are there to help keep your battery charged so your fridge will always be running. What they don't tell you is if you are an off grid camper the solar panels are not equiped to keep your fridge running. We have to run a generator otherwise our fridge dies. We even added a second battery and that didn't help. So if you are an offgrid camper, do not but a Grand Design with a 12 volt refrigerator. We were told by GD 'that's just the way it is'. Show less

Great company, quality trailer. Only around 1500 miles. Non smoker, no children, no pet. Real Mattress Firm queen bed. Excellent support from Grand Design. I am 72 years old. It is light weight, 5180lbs. I traveled from Texas with this trailer in tow behind my Ford Ranger. Built for year round living with enclosed and heated underbelly. Show less

This travel trailer is our sixth RV in the past 30+ years. We've owned Class A gas and diesel pushers and four travel trailers. We seem to like TT the best. This Imagine 2500RL has been a really good, reliable trailer. Yes we've had a few warranty issues, (nothing major). The customer service folks at Grand Design have been very easy to work with, and deliver what the promise. Yes you have to stay on hold a while or leave a call back number, but they do call you back, most of the time the same day. If a person has trouble performing minor house hold repairs, then an RV is not for them. Dealers are there to help, however they seem to be over run with minor repairs folks could handle them selfs. This 2500RL is a quality product, compared to all we've shopped and all we've owned. Good luck and enjoy your RV adventures. Show less

We love this trailer! It is roomy and convenient. The 60x80 queen bed is most comfortable, standard queen sheets is a plus. The under-bed storage is spacious. The hydraulic piston struts hold the bed up securely. Another feature is the theater seating. Each can "push back" the seat to desired position. A deep console between the seats holds the remotes. The dining table is sturdy; thus, can hold the weight when lowered to the bed position. And the refrigerator is ideal. So much room! It runs on solar or electricity. It is ideal to keep running when traveling. No need for propane. Makes it economical to run. We like the arrangement of the kitchen, range and refrigerator. Great working spaces and ample drawers and cupboards. The entry has a 3-way light. Walking from the bedroom to bathroom, during the night, the sensor light comes on. A big safety factor. (The rear bathroom is nice, too. One does not disturb those sleeping in the bedroom or the dinette.) A large shower is a must. So roomy. Easy in and out. (We use double shower hooks and camper shower curtain and liner. Looks very nice, too.) The entry has a shoe cubby. So handy for shoes and other items...flashlights, gloves, etc. The closet can be used for shelves or hanging coats, etc. The drawers are large. These are a plus. The fold-down stairs are larger than what we've had in other RV's. These are very safe. The grab handle is so nice to be able to move the position right or left. (The only thing we would change about the handle is to extend the rubber sleeve over the entire handle.) With the solar panel one has smaller propane tanks. So nice and easy to handle when having to refill the tanks. The back-up camera is a must! Very accurate. Can be used when driving, too. Show less

My wife and I purchased this TT after our last one just decided it wasn't going on anymore vacations. We researched toy hauler travel trailers and after much review, settled on the Grand Design momentum 21G. Out the box it was a fantastic trailer. All the options we purchased worked as planned. After about the fourth trip, we noticed small flaws in the actual design of the trailer. These were noted and saved so that when we dropped it off at the dealer, they would have a list of things to repair. If you went with the Three Season doors, note that the screws they use to attach the tracks to the upper and lower slides are too small/short, causing the door to detach. The second thing is the glass panels on the door are in the wrong position with the lower panel over lapping the upper panel which allows water to come in if its raining. The rear canopy stops some of the water, but not all of it. Which brings us to the generator doo. The issue we had was that when towing the trailer through a rain storm, water would seep through the gasket, filling your compartment with about a half inch of water. Making this issue worse is the fact that there are knockouts in the bottom of the compartment which lay right on top of the flooring, which allows water to escape into the bedroom and living area of the trailer. Design flaw. Not good. Water damage was unnoticeable. Another issue we had was the black water tank valve would stick in the open position creating a big mess. We experienced issues with the ramp door patio railing and Grand Design replaced the entire thing. They covered all the warranty work we listed. We did not buy the extended warranty because those are a waste of money. The priority service pitch they make is also no good. We were in Fredricksburg, Texas on a week long trip when the black water tank stuck the first time. I called the number and was advised the nearest service center was in San Antonio Texas, 85 miles away. Nope. After our last trip of 2022, we took the trailer in to get these issues corrected. Grand design has notified me they will cover everything. I'm also getting a new generator door and box. Don't spend your money on an extended warranty. I have a small RV repairman who I used to assist me with our last trailer. I will use him now that the factory warranty has expired. For the money you spend on the extended warranty, you can get alot of quality work done on your trailer with add-ons. For those of you who experience trailer sway; We did too. Very scary. Make sure your weights and measures are correct. It turned out our Toyota Tundra was overloaded by 800+ pounds. Please do the math. We since got a heavy duty truck for this purpose and it's like night and day. Stay safe and have fun. Show less

We bought this last year to replace our recently sold class c. The floor plan sold me. It has been a disaster. On the way home my wife noticed the lights did not work as she was following me. I called the dealer which is northgate rv in Ringgold ga and they advised to bring it back..so the next day we did. They noticed the lenses were also cracked. After it being their for 2 months I beg them to just get the lights working and a few weeks later they did. We used it on a couple of weekend trips and had a list of items that needed fixed. Faucets leaking, air would freeze up on a 70 degree day, awning would not shut all way, doors not shutting properly, jack grinding just everything. They called me and said lights were working and just bring back when ready to get the other stuff working. We took it back the next month due to the refrigerator not working..they kept it 3 months. We picked it up again without everything being worked on but we had to have it...they said it will be first in line when gets back. We take it back. 2 months later they call us and tell us no trouble found on most of the issues. Like the air freezing up. I said how did you fix it or diagnose since it is 12 degrees outside..the answer was just dumb. They even said no lights were cracked..they were the ones that showed me the cracked lights...the jack would not work when I dropped it off...they listed that not me. Do not buy one of these. Show less

Please do not purchase this GRAND DESIGN IMAGINE!! The quality of the build is terrible and this all starts the day you pick it up. First the manufacturer will send this product out in such bad shape after their supposedly quality check to the dealership. Then when you assume ownership the GRAND DESIGN Manufacturer will completely become your biggest problem. From their choices of dealership to proper product production to available repair parts . Every phase of the GRAND DESIGN ends in a nightmarish journey in total despair of owning one their trailers. I can't even begin to explain the madding process of dealing with this group . The lies and disinformation is just staggering let alone the weeks on end of trying to get information. I purchased my trailer on August 22nd 2022 and have yet been able to use my trailer. So Grand Design finds this situation as business as usual and no problem for them , why because they have your money on your good faith to them and they inturn act like they have done you a favor by selling you their best they can do products and to hell with customer service or warranties. So if they keep your trailer for 4 months to do repairs from the manufacturer it would only be fair to extend the warranty for those months you had it in their possession. But GRAND DESIGN knows that their product is so bad they can't keep up with the bad products they sell you. My hope is that I save someone from the nightmare I am in during for owning one of their trailers. Please Please DO NOT BUY A GRAND DESIGN PRODUCT YOU WILL REGRET THE PURCHASE. I have yet to be able to spend 1 night in the trailer since I bought it on August 22nd 2022 and made 4 payments. Grand Design shame on you and your LIES. Show less

As a guest in this 5th wheel, I found it roomy enough for 8 humans and four dogs. With the freeze of Christmas 2022, I found sleeping arrangements much to be desired. The living room fireplace couldn't heat the area sufficiently to take the iciness out of the air. The furniture that converts into sleeping spaces were build for people under 5 feet tall. Drafts were noticeable in the outside corners of the slides and back end. Floors were ice cold so stretching out was a hyperthermia starter. Black and gray tanks froze solid. Show less

Grand Design is stealing $3,000 from me after their junk of a kitchen slide broke and I was issued a case number now they are reneging on reimbursing me for my expenses after being told they would cover my costs. The Frame is terrible as nails pop through the linoleum floors. I hate Grand Design and their customer service department. I would recommend you never buy a Grand Design product as one day they will burn you as they are burning me right now. Show less