2022 Grand Design 5th Wheel reviews

Purchased a 2022 Grand Design 260rd in Sept. 2021. Have been able to camp in it just 5 times and 2 of those times cut short due to issues. Slide out has been ongoing issue and the entire camper had to be taken to the factory to install a new entire wall on the slide out side. Refrigerator has broken down twice now and has cancelled our latest planned camping trip. The unit has been in the shop for more time than we have been able to camp.Our dealer is doing all they can but Grand Design people are a joke. Elizabeth from their customer service told me that there was no one I could talk to about the on going issues other than her for a long time and then I got her to admit there were people over her but I could not talk to them. She had to send them an email and see if they would respond to me. Of course. I've heard nothing from them. DO NOT BUY A GRAND DESIGN product. You will be grossly disappointed in their customer service and their willingness to stand behind their product. Show less

This is our second Grand Design Solitude. Our experience with Grand Design customer service after the sale has been fantastic. This is not the dealers unfortunately but we all know the dealer service departments leave a lot to be desired. Every RV has issues, in my book it is how the manufacture handles those issues. Grand Design has been top A++ We are getting ready to order our third Grand Design Solitude all due to the fantastic service we have received. Thank you Grand Design for being the best RV Manufacture in my opinion. Show less

We purchased this RV NEW in Feb 22, 2023. We choose Grand Design because of family and friends who owned them and how pleased they were with them. At the time of the Dealership inspection prior to taking it off the lot, it was noted the refrigerator did not work. The dealer contacted the manufacturer and they replaced the refrigerator. However, that meant that our delivery date was Apr 06, 2023. So, we were making payments prior to receiving it. Love the floor plan, air conditioner works GREAT, Nice RV and smaller than our previous RVs. My husband loves towing it, very nice unit. During its third trip out in August of 2023, the slide quit working. We had our previous RV with two slides for ten years and never had an issue. On its third trip the slide refused to go in. Made awful noises, we had to manually push the slide in and pull it. We are in our sixties so no fun. Anyway, made a quick trip home and into the dealer for service on August 28th, 2023. Dealer assessed that slides were installed wrong! Just received our 5th Wheel back on November 9th. Still love the RV but very concerned about quality issues. Husband called Grand Design today to see if the warranty could be extended since we have only had the unit in our possession about 50% of the time, we have owned it (144 days out of 261 days). A week of that time the slide was a mess! Grand Design has said they will not extend the warranty as it is not OUT of warranty yet. I am hopeful that Grand Design will hold to its reputation and honor the unit past the one-year date. I am especially concerned about the slide. Show less

I can't say enough about Grand Design. They really take care of their customers. The floorplan on this model is absolutely perfect for full-time living! Plenty of space and storage. We have everything with us and we still have empty cabinets! This until is very user friendly with plenty of manuals and online support! This is the perfect retirement unit for you! Full size kitchen with ample counter space and full size appliances. Master bedroom/bathroom screams luxury! Living room has theater seats with heat and massage, along with 2 queen size pull out beds. Easy to wipe clean vinyl flooring throughout. No carpet in here to keep allergens away. Central vacuum is the best! It has the 4-season package - no weather too hot or cold for this baby! Cozy, feel like home alongside the fireplace as you take in a picturesque view in the panoramic front window. Or, have your morning coffee sitting at your kitchen table with oversized windows for the perfect view of the morning sun. Two awnings will keep you shaded all day long. Convenient climate controlled basement is through and through making everything within reach. Show less

Just way too many problems with Grand Design RV Solitude 390RK-R 5th wheel to list. From nails popping through the linoleum on the floor to leaking roof. Grand Design knowing the kitchen slide outs never had rollers installed to properly carry to carry the weight still denied us twice to reimburse us to fix their mistakes. The local Grand Design dealer required full payment and told us to contact the company even with an assigned control number. Grand Design says our five slide-outs are not structural and are not covered by the three year structural warranty. I think Grand Design just denies all warranty claims. Having had to deal with how Grand Design treats their customers when the RV has a problem clearly makes our Worst mistake in our life was buying a Grand Design. They do not stand behind the product they sell. They find excuses not to do the right thing and pay to fix the problem. Be sure to warn your family and friends to look elsewhere if they are even remotely thinking of buying a RV. Their competition has built a RV that's shorter but has another 1,000 to 1,700 lbs of carrying cargo. A much better configuration. Shame on management to sit in elkhart Indiana and just not care. Show less

Manufactured 8/2021 and purchased new in 11/2021. A few issues as is typical with a new unit but nothing major, no Covid build issues. Floorplan is great, mid-bunk makes a great daily office and guest room when needed. Although the two couches (one in LR, one in mid-bunk) are uncomfortable for sleeping, there is a gap when they are opened. Tons of storage in the kitchen/living area. Moderate storage outside, typical of a fifth-wheel. Small water heater but large fresh, grey (2) and black tanks. Replaced RV king mattress. Oven is a pain to use, doesn't stay lit well, but there is a convection microwave. Huge windows and awnings. Overall, not much I don't like about our unit. Show less

Here is a list of some of the items that has broken in the 4 months we have owned this trailer…. Recliner motor, scratched counter top (Was scratched on the walk through, the dealer took pictures and Grand Design said they won’t replace it) closet hangers, sink plumbing, brake wiring, bathroom vanity cupboard, wall panel, window clips, and more. We live in the trailer and dealers say they need it for a month or so to do the warranty work and Grand Design is fighting them on everything anyway. We went over our budget to buy a Grand Design because of their apparent quality but and very disappointed. It’s like buying a cheaply made product you would get on Wish. Show less

We lived in our 395 for 10 months and it was amazing. Our kids loved it. Floor plan was perfect for family of 5. Nice living room layout. Grand design was exceptional quality. As we traveled across the US we heard story after story of poor quality rvs. Grand design must be the best. I felt so blessed we bout this rig. It held up so well! Show less

We received our special order grand Design 350 G two months before it was supposed to be ready. Picked it up at Lazy Days RV in Tampa Florida. We were walked through with maybe 15 minute show and tell how everything works. The couch was not what we ordered and we're told it was a mistake. Everything thing else seemed in order from the generator to the solar panels. Get home with our brand new camper and started cleaning it the next day. It was filthy. Took 2 days to clean and couldn't believe the damage. Looks like some one lived in it. Cracked cabinets, sinks and countertops deeply scratched. Some of the valances had only 1 bracket and were an inch away from the wall. Couldn't even open the recliners because of it. Seals on slides you can see thru. Called Lazy Days and sent photos 2 times. Never got a response!!!!! DON'T BUY FROM LAZY DAYS!!! And GRAND DESIGN company is going down hill fast. !!! Show less

Ug… we spent over our budget on this unit because of Grand Designs quality claims, but it is terribly put together. From the fixtures to the mechanical, we’ve had to fix so much. I could submit a laundry list of items from cabinets breaking to hydraulics going wonky, but I’ll just say, bring tools for the small stuff and budget a good amount for big repairs… or buy an older unit that was well built. Show less