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2021 Keystone 5th Wheel reviews

3.2 (71 reviews)
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Liveability
3.2
Overall quality
2.4
Floorplan
4.3
Driving/towing
4.1
Factory warranty
2.2

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71 ratings and reviews

Voted most helpful review

John Russell

Texas, USA

Reviewed on February 18, 2024

RV reviewed 2021 Keystone Springdale SG340FWBH view listing

5.0
My family fell in love with the layout of this rear bunkhouse 5th wheel. It is listed in the light weight group that means you can easily pull with a 3/4 ton gasser. It actually pulls better than expected with no tail wag. The kitchen/living room area is very ope with two recliners, fireplace, and u shaped di... read more
My family fell in love with the layout of this rear bunkhouse 5th wheel. It is listed in the light weight group that means you can easily pull with a 3/4 ton gasser. It actually pulls better than expected with no tail wag. The kitchen/living room area is very ope with two recliners, fireplace, and u shaped dinette. The rear bunk house is amazing with lots of space for the kids. Two bunks plus lower couch that folds out into a bed also. Three TV hook ups make this a great RV for those rainy weekends inside. I would highly recommend this RV to my friends as it’s a great investment for family and friends
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Jennifer

Ontario, Canada

Reviewed on February 5, 2024

RV reviewed 2021 Keystone Arcadia 3660RL view listing

2.2
Looks are deceiving. This is probably one of the first built fifth wheels and Keystone takes no responsibility. We had to fully replace 18 trusses due to poor manufacturing and design. The trusses were made with 1x2 and didn't reach the side walls. The roof is rated to walk on, yet it can barely hold t... read more
Looks are deceiving. This is probably one of the first built fifth wheels and Keystone takes no responsibility. We had to fully replace 18 trusses due to poor manufacturing and design. The trusses were made with 1x2 and didn't reach the side walls. The roof is rated to walk on, yet it can barely hold the weight of an average sized person. Keystone natually blamed snow load despite a mild and minimal snow. It cost us over 12k to fix. Keystone won't help! Half our roof wasnt insulated and the living/dining room pullout was sagging. Fridge stopped working on our second season. Many minor fixes had to be made aswell to trim, wiring, leaky sink. Beauty is only skin deep, look beyond and you'll see all the flaws. Run don't walk from this trailer!!
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Micheal J Ross

Reviewed on September 18, 2023

RV reviewed 2021 Keystone Montana High Country 375FL view listing

1.4
Absolute Garbage, literally has been in the shop 5 times in a year for warranty work, save your money and stay as far away from Montana as possible, you will have nothing but problems and their support sucks too. Furnace, toilet, all 4 slides, slide covers, generator, contactors for interlock between shore p... read more
Absolute Garbage, literally has been in the shop 5 times in a year for warranty work, save your money and stay as far away from Montana as possible, you will have nothing but problems and their support sucks too. Furnace, toilet, all 4 slides, slide covers, generator, contactors for interlock between shore power & generator started a fire, ladder ripped off the back the first time i went up, auto levelling system has been replaced 3 times, literally the worst piece of crap product on the market. Stay away!
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

SHAUN LANGHORNE

Reviewed on September 15, 2023

RV reviewed 2021 Keystone Carbon 398 view listing

1.6
Without a doubt the worst purchase of my life. From day 1 we have had issues with this brand new unit we purchased in Dec 2021. For starters the Onan 5500 generator is undersized for 2 AC units and the convenience plugs for the camper. We can only run one of the 2 units, if we run both the generator stalls ... read more
Without a doubt the worst purchase of my life. From day 1 we have had issues with this brand new unit we purchased in Dec 2021. For starters the Onan 5500 generator is undersized for 2 AC units and the convenience plugs for the camper. We can only run one of the 2 units, if we run both the generator stalls out…wanted a nice walk in shower but didn’t think it was going to be due to having a sweat lodge on 6 wheels. 2nd problem, we purchased from camping world Greenwood, IN. Talk about a bunch of flat out worthless individuals…have had the camper and n 3 times for generator issues. ..really defeats the purpose of owning a camper if it’s in the shop all the time ! Third problem…wireless prewire not installed,, gauges don’t work, refrigerator doesn’t work well ( camping world serviced as well) and not cold, the connex system is junk as well as the outdated (2021) non smart TV that is standard. For 111,000, save your money,, this is like having sandpaper for toilet paper….giant save your money!
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Peggy Hesler

Reviewed on July 24, 2023

RV reviewed 2021 Keystone Montana 3760FL view listing

2.6
Bought new both winters I have had it at holemans for repairs camped in it total of 6 months out of 2 years have 3 year warranty and bought extended warranty took back to dealer soft floor leaking somewhere keystone refuses to fix it do not buy a keystone I now have to higher attorney and holeman will not hel... read more
Bought new both winters I have had it at holemans for repairs camped in it total of 6 months out of 2 years have 3 year warranty and bought extended warranty took back to dealer soft floor leaking somewhere keystone refuses to fix it do not buy a keystone I now have to higher attorney and holeman will not help with situation! 90 thousand dollar camper 2 years 1 month leaking
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Jeffrey

Reviewed on June 26, 2023

RV reviewed 2021 Keystone 30RLS Cougar Half-Ton view listing

1.0
This is my first and last time buying a 5th wheel from this company. This is the worst 5th wheel EVER! Sink kitchen sink fell out. Bathroom room sink faucet handle blow off and flooded the bathroom. Wall paper is coming off the wall. Mini fridge stop working after 6 months. When we deliver on this 5th wheel ... read more
This is my first and last time buying a 5th wheel from this company. This is the worst 5th wheel EVER! Sink kitchen sink fell out. Bathroom room sink faucet handle blow off and flooded the bathroom. Wall paper is coming off the wall. Mini fridge stop working after 6 months. When we deliver on this 5th wheel new. T.V. did not work. Called customer service once with La Mesa the Heartland. They did absolutely nothing. The customer service department with La Mesa is handled by a attorney office...BIG RED FLAG. I will be posting pictures of my 5th wheel online. This company very poor quality 5th wheel. VERY POOR. Don't waste your money.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

K Bond

Reviewed on June 25, 2023

RV reviewed 2021 Keystone Alpine 3700FL view listing

2.2
Each time we use this RV something needs repaired. So far we have had to rehang the bedroom door four times, bathroom doors three times, several walls have come loose and had to be restapled, parts of the ceiling now need restapled, the stairs to the bedroom collapsed on me and my husband had to repair them (... read more
Each time we use this RV something needs repaired. So far we have had to rehang the bedroom door four times, bathroom doors three times, several walls have come loose and had to be restapled, parts of the ceiling now need restapled, the stairs to the bedroom collapsed on me and my husband had to repair them ( they were missing part of the frame work needed to support them), the head board fell off. We have had to repair the furnace and water heater (twice). The polar package is worthless as we camped and it got down into the teens the camper froze solid. My sisters Forest River camper did not freeze. Because everything froze the pump in the water heater broke as well as a value in the toilet. We repaired both these things. While on a trip the rear storage compartment door would not shut and we had to remove it, cut the hinge and replace it. Stabilizers hang down too low (we had someone run up to us at one camp site yelling we forgot to retract them, yet they were all the way up. This RV is a piece of junk and Keystone does not stand behind what they make. We complained to the attorney general about the advertising for the polar package. Keystone called and left a message for us to call. We called back and left a message. Still waiting for them to call us back that was over a year ago.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Dawn Carabeo

Reviewed on June 6, 2023

RV reviewed 2021 Keystone Fuzion 430 view listing

2.4
We bought this trailer brand new. We have owned a number of other trailers, but never brand new. It's a beautiful trailer. Our problem is with the craftsmanship. It is horrible! Little things go wrong. The back splash won't stick, nails sticking out and falling off, things coming loose. The outside por... read more
We bought this trailer brand new. We have owned a number of other trailers, but never brand new. It's a beautiful trailer. Our problem is with the craftsmanship. It is horrible! Little things go wrong. The back splash won't stick, nails sticking out and falling off, things coming loose. The outside porch light won't turn off. The hallway light goes on and off whenever it wants. The furnace wouldn't work the first time we went to use it. We took it in to get fixed and it was past the warranty time, so we had to pay. Took it out again and the furnance still didn't work. The fuel docking center didn't work. There was a recall for that. We found a crack on the outside wall. Thank goodness that was still under warranty! So many things going wrong and we paid a pretty penny for this trailer. Things like this happen when they trailer is older and things happen...not when it's brand new. We are very disappointed and are dissatisfied customers.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Glenn Rasberry

Reviewed on May 14, 2023

RV reviewed 2021 Keystone Montana High Country 373RD view listing

2.8
We love our floor plan pulls weight. But the quality control at the factory must be non existent because I've had to fix so many things that should have been caught before it left the factory along with using sub standard materials. Door latches not lining up screws left out all together. And... read more
We love our floor plan pulls weight. But the quality control at the factory must be non existent because I've had to fix so many things that should have been caught before it left the factory along with using sub standard materials. Door latches not lining up screws left out all together. And don't think Caming or the good Sam's extended warranty is going to do anything. The Google Sam's extended warranty is a big rip off. I though Keystone Montana was was a upgrade from most campers boy did they prove me wrong. Don't buy a Keystone and don't buy from camping world
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Kelly E Morris

Reviewed on May 12, 2023

RV reviewed 2021 Keystone Cougar 364BHL view listing

2.0
We have had a ton of troubles with this 5th wheel. The first thing we had go wrong was the fridge only worked on LP, not shore power. Parked it at our summer time lot and plugged it in and assumed it was working. We showed up the next weekend with rotten food in the freezer and fridge. Next the auto level did... read more
We have had a ton of troubles with this 5th wheel. The first thing we had go wrong was the fridge only worked on LP, not shore power. Parked it at our summer time lot and plugged it in and assumed it was working. We showed up the next weekend with rotten food in the freezer and fridge. Next the auto level didn't work. Bretz RV in billings tried to fix both problems but failed. We had to pay a repair man to fix them. Next the blinds are crap. Have 3 of them not working. Pure garbage. The shelves in the pantry are coming apart. The vent in the second bathroom does not open. Fan works but does no good when the vent doesn't open. The control panel is garbage too. Who ever decided to put those kinds in an RV is an idiot. The trim on the wheel wells is all coming apart. Screws are missing from the first trip back to get it worked on. Bottom line dont buy a keystone. JUNK....
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
1.0
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