2021 Highland Ridge RV Open Range Travel Trailer reviews

Bought a brand new 2021 open range 331BHS travel trailer. Went on my first camping trip and the rear bunkhouse slide would not slide out. Had to cancel trip early due to not being able to use bunkhouse for guests. Took trailer to a near by (1-1/2hrs away) dealer who could work on it through warranty. After 3 attempts, nearly 4-1/2 months of trying to get the correct parts to fix the slide they finally get it going and while testing the slide out it happened again the slide locked up. Technicians said they need to re align it to get it going again. After re alignment they now find something else broken. Now I am taking to another dealer 8hrs way where I bought it so they can fix the issues. Very disappointed with quality of trailer, customer service was terrible. After several attempts to get them to help they finally asked for my info but by that time the parts had came in. What should of been a awesome summer of family trips turned out to be a frustrating summer of money spent on a trailer I haven’t even had at my house for more than a month since purchase. Show less

We bought the Open Range OT26BHS new in February 2021.On our first trip to our favorite camping spot 2 hrs from home, the shelf over the bed fell and ripped the wire harness to the light on it.On our first trip out of state the electrical wiring harness under the slide broke and the wires rubbed our tires all the way to our destination maki g half of our camper usless. On our second trip out of state, our slide mechanism broke and needed replaced. On this same trip, the bottom plastic ring hinge on our refrigerator broke and the door fell off. We have owned this piece of junk for less than a year. We have used it less than 12 weeks during that time and had to reattach shelving, replace slide mechanism, and replace the fridge. The water pump is super noisy and when you run the air conditioner you can barely hear someone speaking to you. I would not recommend this company or brand to anyone. Show less

bought this about 8 months ago. brakes didnt work. had to tow it home with no brakes(killed my trucks brakes) two months later they came and picked it up at my house and towed it to portland oregon. 3 weeks later i had to drive to portland to pick it up. a couple months later and the fridge and ac unit stopped working. went to take it to the local rv stores and since i didnt buy from them they cant warranty it.so much for the "coast to coast" warranty. i also over paid for an extended warranty that doesnt start until day 366 after purchase. im 100% not happy. Show less