2021 Entegra Coach Accolade Class C reviews

Bought our retirement present after 22 years in the Army and 15 years working civilian service. Thought we were going to the country and see what we have been protecting. We first took a three day trip to the Kern River where we can back with a laundry list of items that needed the dealers attention. The steps would not retract under the main door. We also noticed that when we were driving down the road our seats, front driver and passengers were rocking. Come to find out the were no nuts on the bolts to keep the seats in place. We also had a problem with the hydraulic stabilizers they would not retract all the way up, when we took it in they had to wait three months for the factory to send the replacement part. This has been going on since we bought the coach. We had to take it to Freightliner for a check engine light that would not go off. This was in February and they said that Jayco was responsible for the bill because they let it set in their lot causing the filter system to rust. Trying to turn it in and Jayco said that this is a good coach. Wow i wonder what they consider a bad coach. We have been looking and watching the freeways here in California have noticed that there are none on the road here I wonder way that is. The bottom line if this is the way Jayco treats soldiers that have served I wonder if any of served? Show less

DON'T MISS OUT! Are you tired of wasting your time on fun vacations? Tired of enjoying the great outdoors? Look no farther then, this is the RV for you!! Enjoy luxury, weekly rides back and forth to your local dealer for constant repair work! And...act now and you probably can get free incompetency and poor customer service! Show less

We bought a 2021 Entegra Accolade 37K at the FMCA convention in Perry,GA in March 2021. On our first trip the door to the coach kept coming open while driving down the highway. This kept happening to the point that we had to strap the door closed. The door was also hard to open and we had to enter and exit the coach through the drivers door. We took the coach to National Indoor RV Center in Dallas, TX on July 6, 2021 and as of this writing the coach has not been repaired. According to the Service Advisor Entegra is blaming the door manufacture and the door manufacture said they did not install the door wrong. It seems that the opening was cut too big for the door. Other issues we have had is the hot water heater not working. A new circuit board had to be installed. Drawers under the cooktop keep opening while driving down the highway. Loose screws were left under the slide out by manufacture which cut into the flooring when the slide out was extended or retracted. When the slide out in the living room is retracted the bathrooms and bedroom are not accessible. Overall quality is not what we expected from Entegra. Show less

Horrible story: we took delivery in January, used it for one week and since that time, the unit is at the dealer for a multitude of problems: window fell out, slide stuck, leaks etc. ^ months of waiting for repairs now, no help from Jayco or General RV. I file a complain with the Florida AG today. Show less

We bought our Entegra Accolade 37RB in November 2020 after several months delay due to COVID. Our 8hr drive home from the dealer was uneventful, but then we embarked on a 14 day 4300 mile cross country roadtrip to see family, and that was when we started to notice some issues. The primary one was that at highway speed, the entrance door was visibly flapping open at the top right hand corner, and you could see the sky thru it. Also, the interior handle to open the door was almost impossible, and took alot of strength and perseverence to unlock and open. Sadly we did buy the coach virtually, as there were no dealers within 8hrs of us that carried them, and a big regret is that when driving, the noise in the cab is SO LOUD, that my wife and I have to practically scream at each, and forget it if the wind is blowing too. Forget the radio also. A certified dealer has now had the coach since Dec.18th, and Jayco is giving them a really hard time with the door repair by saying that "that is how is was designed", so we are unsure if this is going to have a positive end at this point. Has anyone else had or heard of this issue too? Aside from that, we do love the interior and exterior of the RV. The King bed is very comfortable. Show less